i just got off the phone with Cristian from freeway on 10-17-2026 at 455 pm california time. I called through the number 714-252-2500 and that's where he answered from. He was very rude and would not... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience with Ailed she really helped me with my quote, would recommend to my family and friends on the great prices and different policies! Very polite!
Reakcja na opinię
I had a great experience working with Nakisha at Freeway Insurance in Urbana! She provided excellent customer service and was very helpful throughout the entire process. She’s down-to-earth, easy to t... Zobacz więcej
Reakcja na opinię
Ivy from freeway insurance in Dolton IL Is great. She is constant, calling making sure I don’t need anything. Especially, if I’m late; she patient/compassionate she lets me get out why I need insura... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Freeway Insurance
Napisane przez firmę
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Dane kontaktowe
7711 Center Ave., Suite 200, 92647, Huntington Beach, Stany Zjednoczone
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,5
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Big Thank You to Tanner at Freeway…
Big Thank You to Tanner at Freeway Insurance!! (1112 E Nob Hill Blvd Ste 104, Yakima, Washington, 98901, USA)
Always super friendly and helpfull!!!
13 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
We are pleased to see we left a good impression on you and met your expectations. You are welcome any time you need assistance, we will be here to help. Have a great day!
Odpowiedź od Freeway Insurance
Thank you so much for sharing your experience with us today. Have a great day!
Odpowiedź od Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
They put the wrong effective date for…
They put the wrong effective date for when the policy was going into effect
10 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Ashley,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Joshua is real an amazing agent
Joshua is real an amazing agent. He really went above and beyond and exceeded my expectations
10 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for rating us today, we’re grateful and appreciate you taking the time to share your experience with us. Have a great day!
Beware working for this company
Beware working for this company. I made the mistake of giving them a 2 week notice of resignation and they let me go immediately. Don’t bother giving them the courtesy
9 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Jacquelyn,
Thank you for sharing your feedback. We're sorry to hear that your experience during the resignation process left you feeling disappointed. We understand that situations involving notice periods and employment transitions can be difficult and may not always align with expectations.
While employment decisions are made based on a variety of business and operational considerations, we strive to handle all transitions professionally and respectfully. We value the contributions of our employees and aim to ensure that all personnel matters are managed fairly and in accordance with company policies.
We appreciate you taking the time to share your perspective and wish you the very best in your future endeavors.
Give Your Business to “Mo” at Decatur/Sahara Location
I was anxious and pissed off upon walking into the Freeway location on S. Decatur & West Sahara; I’d been going through financial strain and other issues for almost a few months that culminated in an insurance lapse.
Adding to the anxiety and frustration was the weather ALREADY being hot AF early in the morning! 😡🥵…So as I walk in, “Mo” greeted me- and properly, not with an apathetic tone as if I’m just a number- as I signed in, which started to ease some tension. Once I finally sat at his desk - which only took about 10 mins to take me- I briefly explained my situation and he listened intently and with patience. Meanwhile, he was assisting his colleagues with problem-solving and still being attentive; he noticed that I needed water and went to get a cold cup for me without me expressly asking for it - this eased tensions even further.
So finally comes the quote - he ended up SAVING ME nearly a few hundred dollars a month, full coverage!…I went into the 4th of July weekend with a much better outlook for the month and year ahead…I’m not one to express much emotion now but I am passionate and loyal - because of “Mo” I will stick with this Freeway and the provider until further ado. To “Mo” 🍻🫱🏻🫲🏾🫡 🫵🏽 😤🫵🏽
2 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for sharing your personal experience with our agent today. Our goal is to offer a warm and welcoming environment for all customers, making them feel right at home when you need assistance with your insurance, we know insurance can be stressful and overwhelming for customers. That is why we have great agents who can connect with customers and put themselves in the customers’ shoes, so we know exactly how to help. Customer satisfaction is our top priority. Do not hesitate to call us any time you need assistance. Have a great day!
LIES, LIES, LIES...
Bottom line is they offer good insurance,NO MATTER YOUR SITUATION, and they.. LIED
I called to find out the hype and they want to charge more than my current insurance..I asked the guy is that the best they can do..he said yeah...mind you I have NO ACCIDENTS( in the past 5yrs), NO DWI or DUI..EVER!!!, and NO TRAFFIC VIOLATIONS and they couldn't come through even with a DEFENSIVE DRIVING COURSE..ALL I'M SAING IS THE COMMERCIALS AND HEARSAY IS LIES THEY TALK A GOOD GAME TO GET CUSTOMERS..it wouldn't surprise me if they hike the rates not long after you join...THEY FALL FOR THE HYPE!!
1 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Odpowiedź od Freeway Insurance
Thank you so much for sharing your experience with us today. Have a great day!
They shouldn’t even get one star at…
They shouldn’t even get one star at this point I called for a sr22 mind you that was on the 28th of June it currently July 7 I called numerous times to both the dmv and insurance still nothing even called them yesterday then I get a email today the 7th of July saying my license number was wrong so why am I paying almost a week and something for nothing and why couldn’t yall inform me of that since ive called multiple times
27 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Anna,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Odpowiedź od Freeway Insurance
Gracias por revisar a nuestra agencia hoy. Estamos felices de ver a otro cliente satisfecho. ¡Que tengas un gran día!
Marissa Serrano was a great young lady…
Marissa Serrano was a great young lady that helped me get the best price for my budget very sweet very detail and very patient and the price was amazing that she quoted me I wish there were more people like her she’s amazing and she a keeper treat her thank you Marissa! I will recommend you for sure
6 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for recommending our service, our goal is to provide customers with the best experience possible and make the process easier for customers to get the coverages they need. Please call us again at any time to learn about other insurance we have to offer for RVs on land or water. Have a great day!
Absolute dog water
Absolute dog water. They send me a letter in the mail, no call, no email. Telling me there going to cancel my insurance unless they get photos of my car. I emailed them photos. They cancel any way. Try to get me to pay 150 dollars to reinstate after getting paid already on time.
Absolutely terrible insurance company. Also charge 100 dollars to make any changes
6 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Johnny,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Melany Diaz was great
Melany Diaz was great. I haven’t got this help from anyone else. She deserves a raise or some sort of appreciation. I will talk to her only if I have any concerns.
4 lipca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for your review, our staff are knowledgeable about any question you may have about your policy. Our goal is to have well-trained agents ready to assist whenever our customers have doubts about their insurance. Enjoy the rest of your day!
Odpowiedź od Freeway Insurance
Gracias por revisarnos hoy. Estamos felices de ver a otro cliente satisfecho. ¡Que tengas un gran día!
Odpowiedź od Freeway Insurance
Thank you, we always do the best we can for our customers.
Odpowiedź od Freeway Insurance
Thank you so much for sharing your experience with us today. Have a great day!
The agent help me and she went beyond…
The agent help me and she went beyond to get me an affordable insurance
3 lipca 2026
Odpowiedź od Freeway Insurance
Thank you for having faith in us to get the job done, we are glad to have been able to help. Enjoy your day!
Odpowiedź od Freeway Insurance
Gracias por revisar nuestros servicios hoy, esperamos volver a verte pronto, ¡Que tengas un gran día!
They are very nice and very helpful and patient with me
Elisabeth Orozco my agent is very helpful and patient.
3 lipca 2026
Odpowiedź od Freeway Insurance
Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.