Frame was as on website , once it arrived. But delivery company let them down. As poor notificatipn of delivery time eyc which arrived very late in evening.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying g... Zobacz więcej
Frame was exactly what I wanted. Easy to put together. No fuss. Took a little longer than expected to arrive but guess that was due to Bank Holiday.
Payment taken straight away but no confirmation email or any response to contact attempts through website form or email, no telephone number to chase up? @Framesplus - Do you even read the reviews?... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Dane kontaktowe
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Zjednoczone Królestwo
- info@framesplus.co.uk
- framesplus.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 62% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wrong frame delivered
Wrong frame delivered
Tried to contact frames plus via email web chat and contact us page on website with no response to any communication
Very poor customer service
Good quality frame at reasonable price.
Good quality frame at reasonable price.
No issues with the delivery. I’ll definitely use them again.
They ignored all emails about issues…
They ignored all emails about issues with my order. Avoid them. Bad quality product and terrible services
Poor customer service…
Overall the frames I purchased are good value but I wouldn’t use Framesplus again or recommend them. The item turned up damaged and it was not damaged in transit because it was packed well and no marks on the box so they’ve knowingly sent it damaged. They’ve used delaying tactics in responding to me, said they have sent a replacement which hasn’t arrived and now aren’t responding to my messages so buy from this company at own risk and don’t expect any resolution to fault or damaged items.
Excellent quality and value for money
Excellent quality and value for money. massive range to choose from. I had to contact the business direct for a query and they could not be more helpful. First class
Good stuff!
Good quality at a decent price combined with quick delivery
What`s not to like?
Item received damaged
Item received damaged. No response to email sent. PayPal have opened a case.
Frame arrived damaged, no response from Framesplus
My frame arrived damaged, most likely during transit so it's not necessarily the seller's fault. The frame itself does seem of good quality. I promptly sent pictures of it to FramesPlus just to know they were out of business until Mid January 2023, a 2 month break!
Now I have yet to receive any response from them of any sort...
Moral of the story I'm left with a decent frame which is too bent to be used
Definitely disappointed
1 star for early despatch / delivery
1 star for early despatch / delivery. I received a larger sized frame than ordered so emailed FramesPlus. Waited and waited, and still waiting. They asked me to review the product - I said I might be more inclined when they got back to me about wrong size received. Still no reply. Now asked to review the company - so this is it. Customer services non existent. Pity.
Frames review
The frames are reasonably priced, made really well and arrived on time
Good experience. Great value
I read previous reviews so was a bit sceptical. But the frame I bought was in great condition and delivered quickly. Great value for frame and postage. I'll use them again.
Abysmally bad
Ordered a frame 2 weeks ago, haven't received it yet and there is no way I can contact the company. Don't use this company, I think it's a fraud and will report it.
The frame back is too big for the…
The frame back is too big for the frame. And so the frame has a crack in two places and is not likely to last very long.
Great selection and sizes
Great selection and sizes. I bought the perfect size frame for the poster I had. Very well packaged. I’m sure I’ll use them again
Cheap & chearful
The frames are okay, they do the job, the right size for the pictures ive got. Although I ordered the same frame, 2 slightly different sized frames came. Can't really complain because they were cheap. The paper wrapping is coming off in the corners. As I said, cheap and cheerful, you can't really expect anything more/less for £7.50 each.
Bad customer service
Item arrived damaged. Returned it. Emailed 3 timed asking for a refund. No response from company
NO returns
The frames were advertised as 40cm but are in fact 43cm. I needed them to be exact. I have tried several times to contact Frames plus to return but they don't answer emails etc. So stuck with unwanted frames. 😡 shame as don't like giving negative feedback.
Doświadczenie Trustpilot
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