So far my care has been great but I have to really thank Amanda on the Hers admin team. My provider hadn’t responded to my messages and she promptly reassigned me and within minutes I was in contact w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
At first, I was not sure about all the process and the follow up and if it was ok for me whit my medical file. I had a good exchange whit the medical team, and we decide that it was ok for me and we d... Zobacz więcej
I had an excellent experience with Hims & Hers Canada. They were fast to reply, very knowledgeable, and answered all of my questions clearly and patiently. Every interaction was courteous and professi... Zobacz więcej
Reakcja na opinię
It was easy, user friendly, and quick. I was a bit panicked for a few days because I was afraid I gave $500 to a scam, even though I did some research with good reviews. Some positive ETA would have e... Zobacz więcej
4,3
Doskonała
674 recenzji
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Hims & Hers Canada
Hello Frenchie,
Thank you for sharing your experience! We’re glad to hear that our service made things easier compared to trying to see a doctor in person. Providing convenient and accessible care is something we really strive for.
If you ever need anything, we’re always here to help at support@forhers.ca
Prompt thorough service!
Customer service provider was prompt and clear in her communications and anticipated information that I would need going forward without my having to ask.
9 grudnia 2025
Opinia niezależna
Odpowiedź od Hims & Hers Canada
Hello Noelani,
Thank you so much for your thoughtful feedback! We’re really glad to hear that you found our service prompt and thorough, and that our customer service provider communicated clearly while anticipating your needs. Making things easy and transparent for our clients is very important to us, so your comments truly mean a lot.
If you ever need anything, we’re always here to help at support@forhers.ca
Odpowiedź od Hims & Hers Canada
Hello Shylo,
Thank you for sharing your feedback! We’re happy to hear that you found our service fast and friendly, and that the prescription process was quick and hassle-free. That’s exactly the experience we aim to provide.
If you ever need anything, we’re always here to help at support@forhers.ca
.
I have to say that the service is…
I have to say that the service is impeccable and they ate always there for you !
22 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Christian,
Thank you so much for your kind words! We’re really happy to hear that you found our service impeccable and that our team was always there to support you. Providing reliable and attentive care is very important to us, and we truly appreciate you taking the time to share your experience.
If you ever need anything, we’re always here to help at support@forhers.ca
Professional and attentive for client care
Always quick response and also very supportive for their clients
29 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Brigitte,
Thank you so much for your kind words! We’re really glad to hear that you found our team professional, attentive, and quick to respond. Providing supportive and reliable care for our clients is very important to us, and it means a lot that you took the time to share this.
If you ever need anything, we’re always here to help at support@forhers.ca
.
Odpowiedź od Hims & Hers Canada
Hello Diana,
Thank you so much for your kind words! We’re really glad to hear that you found our team responsive and thorough. It truly means a lot that you took the time to share your experience.
If you ever need anything, we’re always here to help at support@forhers.ca
.
I have lost 4 lbs so
I have lost 4 lbs so, but it was Christmas celebrations.
Back on properly
27 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Myrna,
Thank you so much for sharing your update! We’re glad to hear you’re back on track. We truly appreciate you taking the time to share how things are going.
If you ever need anything or have questions along the way, we’re always here to help at support@forhers.ca
.
It was a way to start my weight loss…
It was a way to start my weight loss journey on my own terms . They we great to deal , renewals were fast and efficient.
27 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Darlene,
Thank you so much for your kind words! We’re really glad to hear that this felt like a supportive way to start your weight-loss journey on your own terms, and that renewals were handled quickly and smoothly. It truly means a lot that you took the time to share your experience.
If you ever need anything, we’re always here to help at support@forhers.ca
.
excellent consultations
excellent consultations, detailed dos and do nots. Really have listened
8 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Laura,
Thank you so much for your kind words! We’re really glad to hear that the consultations felt thorough and that the guidance was clear and attentive. It means a lot to us to know that you felt listened to and well supported.
If you ever need anything, we’re always here to help at support@forhers.ca
.
My experience was great
My experience was great. The doctor I spoke to was thorough and explained everything necessary.
18 listopada 2025
Odpowiedź od Hims & Hers Canada
Hello Veronica,
Thank you so much for your kind words! We’re really glad to hear that your experience was a great one and that the doctor took the time to be thorough and explain everything clearly. It truly means a lot that you shared this.
If you ever need anything, we’re always here to help at support@forhers.ca
.
Odpowiedź od Hims & Hers Canada
Hello Josée,
Thank you so much for your kind words! We’re really glad to hear that you were satisfied with our services. It truly means a lot that you took the time to share your feedback.
If you ever need anything, we’re always here to help at support@forhers.ca
.
I've had a good experience with Hims &…
I've had a good experience with Hims & Hers Canada (Livewell) After a small inconvenience they went above and beyond trying to help and resolved my issues very fast. I'm really happy and satisfied with their services. Everything is fast from the online consultation, renewing my prescription and delivery.
I highly recommend their services.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Hims & Hers Canada
Hello Edward,
Thank you so much for your kind words! We’re really glad to hear that you’ve had such a positive experience and that everything—from the online consultation to prescription renewals and delivery—felt fast and seamless. It means a lot to know you’re happy and satisfied with our services.
We truly appreciate your recommendation and are always here if you need anything at support@forhers.ca
.
I paid for the prescription but I did…
I paid for the prescription but I did not get it. Also, The doctor is not very nice.
18 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Annie,
Thank you for sharing your feedback. We’re sorry to hear that this experience felt frustrating, especially while waiting for your prescription. We’d like to clarify that a new prescription has since been issued, and we regret that the timing and communication didn’t meet your expectations.
We also understand that interactions with providers are important, and we’re sorry if the experience felt unpleasant. Our goal is always to provide respectful and supportive care, and your feedback is taken seriously.
If you have any remaining questions or need further assistance, please don’t hesitate to reach out to us at support@forhers.ca
.
Don’t use livewell
I had a very disappointing experience with Livewell. After only six weeks, I was told I would need to pay another $99 consultation fee, which felt unreasonable given how recently I had already paid for one.
On top of that, I referred someone using Livewell’s referral link, but when I followed up about the $20 referral credit, I was told it couldn’t be honored because they claimed I didn’t use the referral link. I know I did, but there was no effort to investigate or resolve the issue.
Overall, the experience felt unfair and dismissive. Between the unexpected extra fees and the referral credit not being honored, I’ve lost trust in the service. I wouldn’t recommend Livewell based on how this was handled.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Hims & Hers Canada
Hello Courtney,
Thank you for taking the time to share your experience. We’re really sorry to hear that this left you feeling frustrated and disappointed.
We’d genuinely appreciate the opportunity to review both the consultation timing and the referral credit with you to ensure everything was handled correctly. If you’re open to it, please reach out to us at support@forhers.ca
, and our team will be happy to take a closer look and help clarify or resolve this.
Thank you again for sharing your feedback.
Satisfaction
Fast, reliable, question are being answered if you dont completely understand they make sure that you do and that you are satisfied
12 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Brigitte,
Thank you so much for your kind words! We’re really glad to hear that you found the service fast and reliable, and that our team took the time to make sure everything was clear and that you felt fully supported. It truly means a lot to us that you shared this.
If you ever need anything, we’re always here to help at support@forhers.ca
.
great service and customer support!
18 grudnia 2025
Odpowiedź od Hims & Hers Canada
Hello Sarah,
Thank you so much for your kind words! We’re really glad to hear that you had a great experience with our service and customer support. It truly means a lot that you took the time to share this.
If you ever need anything, we’re always here to help at support@forhers.ca
.
Simplicité et écoute du client !!
Simplicité et écoute du client !!! Facile de les contacter
11 grudnia 2025
Odpowiedź od Hims & Hers Canada
Bonjour Katerie,
Merci beaucoup pour votre message ! Nous sommes ravis d’apprendre que vous avez apprécié la simplicité de notre service, notre écoute, et la facilité à nous contacter. Cela nous fait vraiment plaisir de lire ce retour.
Si vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous à support@forhers.ca
.
Odpowiedź od Hims & Hers Canada
Hello Josee,
Thank you so much for your kind words! We’re really glad to hear that you found the service prompt and helpful. It truly means a lot that you took the time to share your experience.
If you ever need anything, we’re always here to help at support@forhers.ca
.
Odpowiedź od Hims & Hers Canada
Hello Lorraine,
Thank you so much for your kind words! We’re really glad to hear that everything was easy to understand and that the process felt fast and straightforward. It truly means a lot that you took the time to share your experience.
If you ever need anything, we’re always here to help at support@forhers.ca
.
Oxympic
J'étais au début un peu septique et craintive mais mes craintes se sont vites dissipées. Livewell est professionnel, organisé et toujours rapide pour nous répondre lors de questionnement. Leur personnel me semble qualifiés à tous les niveaux. Le médecin qui m'a été assigné a été présent et aussi très aimable à mon égard. Bref je n'ai pas d'hésitations à recommander livewell à ceux qui en ont besoin.
15 listopada 2025
Opinia niezależna
Odpowiedź od Hims & Hers Canada
Bonjour Joanne,
Merci beaucoup pour votre message et pour votre confiance. Nous sommes très heureux de savoir que vos inquiétudes initiales se sont rapidement dissipées et que vous avez trouvé notre service professionnel, organisé et réactif. C’est particulièrement important pour nous que nos patients se sentent bien accompagnés et en confiance, autant par notre équipe que par le médecin assigné.
Merci également pour votre recommandation, cela signifie beaucoup pour nous.
Si vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous à support@forhers.ca
.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.