Forever Sourcing Recenzje 196

Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Total Scammers. Placed an order over a month ago for 2 pairs of shoes 1 got cancelled because it was out of stock and refunded the other one hasn’t been received and no response for weeks. Please save... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service, ordered 19th May and arrived 2 days letter with standard shipping. The order even came with a nice thank you note. Will definitely be ordering again

Oceniono na 5 z 5

My daughter’s new favourite shop. We first bought the blue Nike miller set which we could not find anywhere then last week got the grey essential tracksuit which again was hard to find. Our delivery a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These guys had the pair of asics in size 9 my son has been looking for ages! We paid on the Friday and didn’t know they don’t work weekends so I sent several emails over the weekend 🤦‍♂️ on the Monda... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą uliczną
  2. Sklep odzieżowy
  3. Sklep z butami

Napisane przez firmę

Established in 2022, Forever Sourcing has quickly become one of the leading sneakers and streetwear selling businesses within the UK. The company's sole purpose is to provide a unique service to its customers by attaining the most desired and sought-after products on the market. Today, the company operates both online and through its flagship store which can be found in the the City Centre of Edinburgh. Forever Sourcing also operates a sourcing service which enables the business to tap into its vast network of retailers to ensure that the sought-after item is tracked down. Forever Sourcing as a business and promises its customers that all products which are sold are both authentic and brand new.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Great service

Great service, ordered 19th May and arrived 2 days letter with standard shipping. The order even came with a nice thank you note. Will definitely be ordering again

21 maja 2026
Opinia niezależna
Oceniono na 3 z 5

Refund due to order decline

Following international logistic issues Forever Sourcing Had to decline my order. funds has returned to me and everything is ok.

30 kwietnia 2026
Opinia niezależna
Logo Forever Sourcing

Odpowiedź od Forever Sourcing

Hi Ori,

I hope you’re doing well, and thank you for taking the time to leave a review.

We’re a little confused by the situation, as we contacted you shortly after your order was placed to explain that, due to the current situation and the shipment being destined for Israel, we unfortunately had to cancel the order. The couriers we use advised us that they could not provide a timeframe for delivery, or guarantee that the parcel would arrive at all, so we made the decision to cancel and fully refund the order.

In regard to the refund, this was processed around two weeks ago and has already left our account. We have not retained the funds. As we mainly deal with UK customers, refunds typically appear within 2–3 working days, however we are unsure if international banking processes to Israel may take longer.

We would kindly ask that you reach out to us directly via email so we can discuss this further and look into it in more detail from our side as well. At present, our records show that the refund has been successfully processed and the funds have left us.

Thank you again, and we look forward to resolving this with you.

Best regards,
Forever Sourcing

Oceniono na 1 z 5

Placed an order over a month ago for 2…

Total Scammers. Placed an order over a month ago for 2 pairs of shoes 1 got cancelled because it was out of stock and refunded the other one hasn’t been received and no response for weeks. Please save your time and avoid this company, very bad customer service if you even get a response at all

21 kwietnia 2026
Opinia niezależna
Logo Forever Sourcing

Odpowiedź od Forever Sourcing

Hi Ricardo,

I hope you’re doing well, and thank you for taking the time to leave a review.

We just wanted to address the issues raised. When your order was first placed, we contacted you shortly after as our system flagged a small mismatch in the details provided at checkout meants that the order was deemed as medium risk for potential fraud. This meant we needed to confirm a couple of things for security purposes before proceeding. This process can take some time as the correct measures need to be taken to protect both parties.

Once we received the correct information, we made the decision to processed with your order and your shoes were dispatched, with the parcel collected by Royal Mail.

Following your recent message regarding non-delivery, we looked into this immediately and responded today. Unfortunately, it appears that Royal Mail has lost the parcel in transit, which is a rare occurrence but can sometimes happen.

To resolve this, we are sending out a replacement pair tomorrow for Wednesday delivery.

We understand your frustration and sincerely apologise for the inconvenience caused. This situation is not reflective of our usual service, and we appreciate your patience while we put things right.

Oceniono na 5 z 5

Awesome service!

I wanted an item that was out of stock, as soon as it came back in stock I was notified straight away and received great customer service, my product came within 2 days even though delivery said it would take 4-6 days, rapid delivery and perfect customer service would highly recommend!!!!

26 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Hiso I ordered a tracksuit set as a…

Hiso I ordered a tracksuit set as a birthday gift and I just need to exchange the size however I’ve tried emailing and it keeps saying not valid email. However a lovely person did get in contact and has sorted my exchange out and said I can change it to a different size

26 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered the goods on 2/2

Ordered the goods on 2/2, nothing received.

9 lutego 2026
Logo Forever Sourcing

Odpowiedź od Forever Sourcing

Hi Sam,

Firstly, thank you very much for placing an order with us, and I’m really sorry that your experience led to a one-star review.

I can see that this situation was resolved a few weeks ago, but I still wanted to respond here properly.

Your order was collected and shipped by Royal Mail shortly after it was placed, however unfortunately the parcel never arrived with you. After looking into the situation and chasing this with Royal Mail, it was confirmed that the parcel had been lost in transit.

Under normal circumstances we would immediately send out a replacement and deal with the lost parcel directly with Royal Mail on our side. Unfortunately, the set you ordered was the last one we had available in a size Large.

We did offer the Medium that we had in stock, but you quite understandably advised that it would be too small. Because of this, we processed a full refund for you straight away.

We also mentioned that if we ever manage to get another Large back in stock, we would contact you first before listing it again online so you would have first refusal if you were still interested.

I just want to apologise again for how this situation played out. Lost parcels are very rare, but unfortunately they can occasionally happen within courier networks. When they do, we rely on either Royal Mail updates or customers contacting us so we can investigate and resolve the issue as quickly as possible.

We truly appreciate you placing an order with us and we’re very sorry that this experience didn’t reflect the service we aim to provide.

We hope to be of service in the future to make ammends.

Best Wishes,
Tony

Oceniono na 3 z 5

Delivery

They responded to me very quickly about my issues

9 lutego 2026
Logo Forever Sourcing

Odpowiedź od Forever Sourcing

Hi Gracie,

Thank you for taking the time to leave a review. We’re sorry for the confusion caused and appreciate the opportunity to clarify what happened.

Your order was briefly placed on hold after being flagged by our automated security checks, which required confirmation before dispatch. We did attempt to reach out via email, however our messages unfortunately landed in your spam folder, which led to a delay and understandable frustration.

Once we were able to connect and the details were confirmed, the issue was resolved promptly and the order was arranged for dispatch with tracking provided.

Thank you for your patience while this was sorted, and we’re glad we could get everything resolved for you.

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