Flowers by Flourish Recenzje 

4043
•
Wynik TrustScore: 2.5 na 5

2,4

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

The reviews are all telling the truth. Paid for peonie bouquet they delivered roses instead due to ‘peonies being out of season’ so why is it on your website then. I specifically needed peonies. They... Zobacz więcej

Oceniono na 1 z 5

Terrible customer service. Flowers by Flourish sent the wrong flowers, then ignored my emails and calls. The owner only responded after I opened a dispute with my bank. I have now received my money ba... Zobacz więcej

Oceniono na 1 z 5

Do not buy flowers from this company. My own fault for not checking other reviews which state the exact same. Ordered flowers that were not cheap. Arrived looking dead. Followed their instructions,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Such a beautiful bouquet of flowers in a pretty vase. I couldn't be any happier but, then I was. After realising I had made an error with the recipient's address, I contacted Joycelyn straight away, s... Zobacz więcej

Informacje dotyczące firmy

  1. Kwiaciarnia
  2. również w kategorii:
  3. Dostawa kwiatów
  4. Dostawca prezentów firmowych
  5. Sklep z koszami upominkowymi
  6. Sklep z podarunkami
  7. Targ kwiatowy

Napisane przez firmę

Flowers by Flourish aims to offer an easy and rewarding shopping experience for our online customers. Flowers are a wonderful gift for anyone on special occasions, such as Christmas, Easter, Valentine’s Day or Mothering Sunday. Flourish provide bright seasonal floral gifts to say thank you, get well soon, and to welcome a new baby girl or a new baby boy. Subtle shades are popular for many occasions including for a birthday, an engagement, an anniversary or for sending your condolences with a beautiful sympathy bouquet. We like to send vibrant flowers for our get well soon or congratulations bouquets. Finally our romantic or I’m sorry / apology arrangements always send the right message to the recipient. If you are not sure of what you would like to send for a specific arrangement, why not try one of our beautiful mixed bouquets and our talented team of florists will do the rest.


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 2% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(4043)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Freesias for bereavement

I ordered freesias for my sister. They were absolutely fabulous and still going strong.
The delivery time was when promised , so all good
I will definitely use them again

6 marca 2024
Oceniono na 5 z 5

Purchased as a gift

Purchased as a gift. Recipient said it was one of the nicest bouquets they had ever received. Lovely mix of colours and plenty stems to give lovely mix.

5 marca 2024
Oceniono na 2 z 5

Serious lack of communication

I ordered a plant for my mother in time to deliver for mothers day. Nothing arrived for a week, no communication as to why. I had to get in touch with them, they then informed me their supplier couldn't fulfil the order, they didn't seem to feel the need to tell me or warn me.
Once I found this out they offered a discount for a new order but I really don't feel like using their service again.

6 marca 2024
Oceniono na 3 z 5

3-month subscription is actually recurrent

I bought a 3-month subscription. Flowers were lovely, no complaints on that front, but at the end of my 3 months, the subscription rolled forward automatically so I ended up paying for an extra month I didn't want. I had specifically bought a three-month subscription and not an ongoing one, but the company would not refund me the additional month. This appears to be buried somewhere in the ts&cs and was definitely not made clear at any point in the sign-up process. Sadly will not be buying from them again.

23 listopada 2023
Opinia niezależna
Oceniono na 2 z 5

Second order from this company

Second order from this company, first
was great but this one disappointing.

Bouquet felt like it had massively shrunk in and quality was as I would expect.

3 marca 2024
Logo Flowers by Flourish

Odpowiedź od Flowers by Flourish

Dear Matt
Please do email enquiries and we can look into this for you. Im sorry you were not happy with your 2nd bouquet.

Oceniono na 5 z 5

Totally amazing!

I did leave a review somewhere but it looks like not on your actual website… apologies. I am absolutely thrilled with the Valentines calla Lilly arrangement I received ….. the best part is … it’s the 17th March and they are still beautiful! A month!!!! Lovely smell fading and foliage just about going, but nobody can believe the flowers are still alive! Incredible! Very securely wrapped as I recall too. Amazing. Thank you!

15 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointing

3rd of a 6 month subscription, first issue they were incorrectly delivered to a wrong address. A replacement was sent out to my elderly parents this week. Unfortunately I could've got what they were sent for £5 from a local supermarket!
Still 3 to go unfortunately let's hope this was a one off. As things currently stand I wouldn't recommend or use again.
Very disappointed

13 marca 2024
Oceniono na 3 z 5

Average at best IMO

I would say looks average to be honest. Some do not last long at all.

Delivery is on time, nothing wrong there and customer service is pretty good.

But would I recommend them, can’t be sure to be honest.

Likelihood is I will cancel the subscription.

1 marca 2024
Oceniono na 4 z 5

Peonies out of season order

Placed order, 2hrs later it had been posted with tracking. Brilliant! Unfortunately Royal Mail then let it down by not fulfilling their next day delivery, in fact the tracking read returned to sender as incorrect address, this was a lie because they delivered the following day . The flowers looked lovely still, but despite following instructions, the peonies died after two days. ☹️. I hold Royal Mail responsible for this. I felt the company was outstanding in its ordering service and the bouquet looked liked the online picture. I would order from them again.

28 lutego 2024
Oceniono na 5 z 5

Sunflowers out of season

I needed sunflowers for a special occasion. Flowers by Flourish were the only suppliers (after a long internet and local search) who could guarantee these particular flowers, in late February, which is well out of season. They arrived in perfect condition, easily the best-packaged flowers I have ever received, and in very good time. The recipient was thrilled and I couldn’t have been more pleased. Thank you.
UPDATE: half of the sunflowers are still perky two weeks later. Marvellous.

28 lutego 2024

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