Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ive started using Luxon for the last 3 months and I see why its becoming so popular, especially in poker circles. It feels like Skrill 10 years ago. Good product, very good limits, no p2p fee... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Trustpilot-Text mit Skrill-Vergleich (kurz, fair, ohne übertreiben): Bank transfers are slow and poorly tracked. My withdrawal showed “Completed” and my Luxon balance was debited, but the money to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This company is total GARBAGE. I was told by support to exchange from USD to DKK to withdraw, 24 hours later, withdrawel declined 2 times. Then i was told to exchange from DKK TO USD, and yet agai... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been using the Luxon app for over 12 months now but wanted to write a review after the release of their new app that came out last week. It's so easy to transfer money in and out and to your co... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi płatnicze

Napisane przez firmę

Luxon Pay is the must have e-wallet. Use your Luxon Pay balance to send money to a friend, receive money via your personal account details / IBAN from any bank, exchange currencies, deposit into online merchants, or spend on your Luxon Pay Mastercard.


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

74 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ive started using Luxon for the last 3…

Ive started using Luxon for the last 3 months and I see why its becoming so popular, especially in poker circles.

It feels like Skrill 10 years ago. Good product, very good limits, no p2p fees. I also like the fact that their

They also implemented iban for EU customers, removed bank withdrawal fees which majority of reviewers had issue here. Oh yeah and their black mastercard doesnt have card number on it, so if it gets stolen/lost nobody can use it - neat trick.

They need to work more on UX, its obvious they are a young ewallet.

For now my go-to ewallet!

18 lutego 2026
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we are glad you are loving using your Luxon Pay e-wallet. We have lots of exciting things to come and lots of UX changes we know you will love!

Oceniono na 1 z 5

LuxonPay is extremely user-unfriendly…

LuxonPay is extremely user-unfriendly and overpriced. Withdrawal fees are ridiculously high, and there are no free cards, no referrals, and no real benefits for users.

Plenty of better, cheaper, and more user-focused alternatives exist. Stay away.

19 stycznia 2026
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we have removed all withdrawal fees after feedback from our users. We have free cards for our regular users and regular promotions for a free card. We have a VIP scheme for customer benefits which we are always adding to. We hope you give us a longer opportunity to show our benefits

Oceniono na 1 z 5

Trustpilot-TextSlow bank withdrawals, high fee, poor tracking mit Skrill-Vergleich…

Trustpilot-Text mit Skrill-Vergleich (kurz, fair, ohne übertreiben):

Bank transfers are slow and poorly tracked. My withdrawal showed “Completed” and my Luxon balance was debited, but the money took much longer than expected to arrive at Revolut. The fee is also high (€10). In comparison, Skrill bank withdrawals are cheaper (around €5.50) and usually arrive within hours/under 24h for me. The app UI is fine, but payout speed and transparency need a lot of improvement (clear timelines, better tracking/trace info, proactive status updates).

13 stycznia 2026
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we have removed withdrawal fees so please come back and see what there are no fees :) We are also adding additional withdrawal methods which should help speed up the process for you. Please ask our customer service team to advise you on the quickest method in your region.

Oceniono na 1 z 5

Bad experience

The fees are way too high i only wanted to withdraw my funds that was in account so had to 'deposite' money to recieve but then they had fees to withdraw a certain amount therefor had to deposite more. All in all i lost out on money. This website is very bad and decieving would not recomend to anyome to use at all.

9 stycznia 2026
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 1 z 5

If the company want too make it as hard…

If the company want too make it as hard as possible too make a deposit they done a great job.

24 grudnia 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review. We have different deposit methods in each region and lots are very simply to use. Please contact our customer service team to assist you on the best method for your region. We have also removed withdrawal fees after listening to our reviews :)

Oceniono na 1 z 5

close account without a reason

I made withdrawal from a legal sportsbook, despite I provided them all proof of my funds they refused my payment and closed my account.
Service to avoid. Skrill is better.

7 grudnia 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, I have requested information so I can investigate this further for you

Oceniono na 5 z 5

Reliable payment solution

Luxon Pay has been outstanding from start to finish. The app is easy to use, transfers are fast, and fees are very reasonable. Customer support has been particularly impressive — every time I’ve had a question, the team responded quickly and professionally. I also appreciate the security features and how straightforward it is to manage different currencies. Overall, a reliable and smooth payment solution.

2 listopada 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we are pleased that you appreciate our attention to our customers :)

Oceniono na 1 z 5

useless e-wallet

They put BWIN, LADBROKES, Sportingbet, Coral and any casino/sportsbook from Entain on blacklist.
Due that, now they are useless e-wallet for gamblers/bettors.
Ridiculous fees compared to Skrill

6 listopada 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

We are sorry to hear your review. Please note that it is not our decision to not be available in those merchants, we are always working with merchants to be available in as many places as possible. We hope to have these merchants available in the future

Oceniono na 1 z 5

You will be scammed out of your money

You will be scammed out of your money, only a fool sends money to these scammers, they closed my account with 2000usd in it, and they didn't even tell me the reason why.

12 października 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Hi, please contact our customer service team to withdraw your funds, this is available for you to sort with them direct.

Oceniono na 1 z 5

Excessive fees

I will not be using this service again due to the high fees. I was charged a fee when depositing money into my Luxon Pay account, and on top of that, a 10% fee was applied to my withdrawal amount. These charges are excessive, and I would much rather use cash than continue with such costly transactions.

24 września 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, after listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 1 z 5

Don't use Luxon because of the fees. Use cash instead.

Member since 2022 and used service for all poker buy-ins and pay-outs. Stopped using this year when they started introducing ludicrous fees. Despite having spent thousands previously, wasn't grandfathered in to a fee-less plan, and the plan brackets for lower or no fees are completely unrealistic (tens of thousands deposited per quarter to maintain no fees).
Instantly stopped using Luxon and resumed buying in with cash instead. No fees at my club with cash.
Will never ever use Luxon again unless they scrap fees for deposits and withdrawals.

15 czerwca 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, after listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 1 z 5

Warning for Luxon’s crypto deposit..

I have used there services approximately three times and had no issues. Given this, I made a deposit via Crypto to my account. Deposit was made in accordance with their instructions and they guarantee deposits should be credited within 48h. I made an deposit a week ago and funds has yet to be credited. I have been in contact with customer support which confirm deposit has been made correctly, and yet no funds has been credited. I have received the message “we have escalated this so our crypto department” and no follow up.
Given this, I must discourage everyone from using Luxon’s services as they clearly are over their head regarding crypto.

24 lipca 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

We are sorry to read this review, unfortunately delays caused by a payment provider are out of our control. We do everything we can to assist with these delays and are always reviewing our payment providers and improvements we can make. This is not a reflection on Luxon Pay

Oceniono na 2 z 5

I withdrew some money from my online…

I withdrew some money from my online poker account into my Luxon account because there was no other option available.
When I tried to withdraw from my Luxon account I was told that the card they had on record wouldn't work unless I made another deposit with it to re-register it (or rubbish to that effect). This is basically how scams work.
Eventually I had to make a bank withdrawal which cost around 7% of my total balance.
Of course they were very apologetic!

In response to Luxon's generic reply, IT WAS THE SAME CARD!!!!

13 czerwca 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Sorry to hear you are not happy with the service provided. We would like to clarify that the reason we ask you to make a deposit with the card you wish to withdraw to, is for your own security that the money is being returned to a reliable source. This steps are added for your own protection.

Added reply: After listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 1 z 5

This company is total GARBAGE.

This company is total GARBAGE.
I was told by support to exchange from USD to DKK to withdraw, 24 hours later, withdrawel declined 2 times. Then i was told to exchange from DKK TO USD, and yet again withdrawel was declined, and ofcourse you pay fees for exchanging, withdrawing, depositing etc. etc.
Support is terrible, and I got disconnected 11 times while waiting.
Never gonna use this terrible provider again.
Simply too damn bad, and WAY TOO EXPENSIVE... (21,30$ just for a withdrawel by bank account)

25 kwietnia 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, after listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 2 z 5

I made a withdrawl to a closed bank…

I made a withdrawl to a closed bank account accidently. After having engaged with the recipient bank it was confirmed that the account was closed and no further funds had been received. Engaged with Luxon Support and they opended a ticket with their finance team. I have requested a recall of the transaction but have been told I will have to wait for the finance team. So here I am stuck in limbo waiting for someone to do their job for over 2 weeks. Not a great experience and on top of that the current issue of withdrawals to visa cards is a majot pain I hope they fix ASAP.

31 marca 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Sorry to hear about your experience. We would like to reassure you that we work as quickly as possible to retrieve funds sent in error but we can only work as fast as the bank receiving the funds is able to respond to us with the information needed

Oceniono na 1 z 5

they make it very hard to withdraw your…

they make it very hard to withdraw your money , I joined them in January , I tried to withdraw some of my money in February, they asked for my passport number a home bill , even though I went through that to join , then they charge an exhorbitant amount of interest on it aswell , I would keep clear of this dodgy site

6 lutego 2025
Logo Luxon Pay

Odpowiedź od Luxon Pay

Sorry to hear you are not happy with your experience. All verification checks are to keep your account secure and there are many factors to trigger additional verification. This is all to keep your money safe when you withdraw it

Oceniono na 2 z 5

Charges are way too high for…

Charges are way too high for transferring in and out. Steer clear.

31 marca 2025
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, after listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 1 z 5

I logged in to GGPoker

I logged in to GGPoker, tried to deposit luxonpay was a payment method tried to deposit and when reached the final step i was told that my account was suspended and they cant tell me why.

27 marca 2025
Opinia niezależna
Oceniono na 1 z 5

I will not trust a penny of my money on…

I will not trust a penny of my money on this app! Worst customer support ! Worst verification process! I uploaded 5 requested documents and all refused! Internet bill, 3 bank statements. I lost 2 hours today trying to verify my account between robots few mails same outcome!Do not trust!Now can't access the app ! Don't recomend !

6 marca 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review. There are certain things that aren't accepted such as screenshots of your documents so when they are rejected there is a reason why we have to request again. Sorry that you have not had a good experience, our 24/7 customer support team are always there to help

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