Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ive started using Luxon for the last 3 months and I see why its becoming so popular, especially in poker circles. It feels like Skrill 10 years ago. Good product, very good limits, no p2p fee... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Trustpilot-Text mit Skrill-Vergleich (kurz, fair, ohne übertreiben): Bank transfers are slow and poorly tracked. My withdrawal showed “Completed” and my Luxon balance was debited, but the money to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This company is total GARBAGE. I was told by support to exchange from USD to DKK to withdraw, 24 hours later, withdrawel declined 2 times. Then i was told to exchange from DKK TO USD, and yet agai... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been using the Luxon app for over 12 months now but wanted to write a review after the release of their new app that came out last week. It's so easy to transfer money in and out and to your co... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi płatnicze

Napisane przez firmę

Luxon Pay is the must have e-wallet. Use your Luxon Pay balance to send money to a friend, receive money via your personal account details / IBAN from any bank, exchange currencies, deposit into online merchants, or spend on your Luxon Pay Mastercard.


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

74 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Getting winnings back out when you…

Getting winnings back out when you deposit with a Visa card is too difficult.Post their reply: You told us that 18 months ago, so I beg to differ.

2 grudnia 2024
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, Visa withdrawals will be back available soon, sorry for the inconvenience caused, we are always working on improving our service

Oceniono na 1 z 5

Do not use this platform

Do not use this platform, they charge 20$ for a 2k transfer to another bank, a pure scam.

11 lutego 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thanks for your feedback, currently standard users experience fees for certain types of transactions, however we will soon be offering advanced products such as free trials for higher VIP levels where you will see less fees

Added: After listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 1 z 5

Luxon Pay block my accont with money and support wasn't answer me more than 2 days

I was make deposit to my account, send to my wife, she was returned money back to me in a week, I was withdrawal to cryptowallet and got a Locked. SCAM(
-90$

3 lutego 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Hi, Thank you for your review, We have requested more information to look into this case for you but not received anything yet. Please contact our customer service team to discuss your case as the money will not be lost, we will be waiting on communication

Oceniono na 5 z 5

Very smooth experience

Very smooth experience, easy to deposit/withdraw/transfer.

3 lutego 2025
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your reply, we are pleased that you are enjoying using Luxon Pay

Oceniono na 4 z 5

Easy and fast transaction with…

Easy and fast transaction with reasonable commission. I would like the withdrawals from the Luxon to bank account to be quicker but overall happy with the service.

4 lutego 2025
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review. We are actually working on a faster bank withdrawal which is completely free too so this is coming very soon!

Oceniono na 1 z 5

Terrible service

Terrible service, very rude staff

24 stycznia 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

I am sorry to hear this review, this is not feedback we usually receive. After reviewing your case there is no evidence of our staff being rude, they were in fact very polite and handled the situation in the best way possible.

Oceniono na 5 z 5

Excellent service

Excellent service, fast responses through emails, and very easy to use for deposits and withdraws

20 stycznia 2025
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for reviewing Luxon Pay. We are pleased that you are enjoying our product

Oceniono na 5 z 5

Excellent ewallet

This ewallet is really fantastic! The interface is intuitive, it’s easy to use, fast and secure making payments, support chat is available 24/7. Highly recommend it!

20 stycznia 2025
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we are pleased that you are enjoying our product!

Oceniono na 5 z 5

Excellent service and product

Excellent service and product. Ultra easy to use, secure, fast and everything you need from a digital wallet. Cannot fault it in any way at all.

17 stycznia 2025
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for reviewing Luxon Pay. We are pleased to hear you are enjoying our services!

Oceniono na 1 z 5

Fees are a scandal

Fees are a scandal. You get charged fees for depositing and then withdrawal. Avoid at all costs. Devastated that certain poker tours only allow you buy in this way. Luxon only confirms the fees on withdrawal, but not on deposits. Will avoid in future.

7 stycznia 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

We are sorry to hear that you have had a bad experience. The fees charged on your deposit will be fees from your payment provider in this case, there are no deposit fees from Luxon Pay and most deposit options are free to use, some APMs will charge their own fee unfortunately (which for regular users we absorb these fees as per our VIP scheme). Regarding withdrawals there is a fee for certain methods which as mentioned is shown clearly on the withdrawal screen. Again these fees are waived for regular users. Bank transfer is a completely free, instant and convenient way to deposit and you can view your account details within your account to send payments this way in future. We have also upgraded your account so that you can experience our app with no fees until the end of March to see that our product is valuable if used regularly.

Added reply: After listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 1 z 5

Would give 0 if I could.

Would give 0 if I could.

Made me dox my first crypto deposit. And then on the next deposit which came from the same account, they asked even more history. By that time I already had exchanged from USD to CAD and paid a few 100$ in fees.

I didn't agree to provide more information as it was beyond what any other crypto exchange ever asked.

They kept the fees, they sent my money (what was remaining) and locked my account.

These guys are bullies and crooks. This is a honeypot and or a scam.

5 stycznia 2025
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

I am sorry to hear that you have had a bad experience, Luxon Pay is not a crypto exchange and therefore your crypto concerns are not related to Luxon Pay. Your case has been investigated and for compliance and security we must receive accurate documents for users to have an account with Luxon Pay to support transactions.

Added reply: After listening to your reviews we have removed withdrawal fees so please come back and see what there are no fees :)

Oceniono na 5 z 5

Quick and easy

I have been using Luxon now for about 6 months. I am really happy with this service, its super easy to transfer money in and out to my contacts and easy to deposit. I find the app is user friendly. I have only had to speak to customer service once but they were really helpful and quickly able to resolve my query, they have a 24/7 service which was great as I was online late in the evening.

25 października 2024
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review we are pleased to hear you are enjoying our services :)

Oceniono na 5 z 5

I've been using Luxon for nearly two…

I've been using Luxon for nearly two years. I find their service fast and reliable. The guys on support are available 24/7 and are super helpful and professional. I defiantly recommend them.

24 października 2024
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you Emma, we are so pleased to hear your review

Oceniono na 5 z 5

Easy and fast to use

I have been using LuxonPay for quite some time now. I used it to send and receive money between friends. Wires are very fast and free of charge. You can also send the money to any bank account for a small fee but you receive the money within 48 hours. I also used it a couple of times to register to a poker tournament and it's very easy and straightforward.
Overall great online wallet that I highly recommend

19 października 2024
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we love to hear that you and your friends are benefiting from our services

Oceniono na 5 z 5

Excellent payment app

You guys are doing a great job! The app is improving all the time, new features and products are being added to make Luxon Pay the one stop payment app! I’ve completely moved away from a competitor as Luxon Pay doesn’t charge you a monthly fee like others!

I personally use my account to send money to others users (it’s free!) and spend on my Luxon Pay Mastercard especially while travelling.

I’ve never really had any issues but the customer support team are on hand 24/7 if you need any help or guidance which is great service for a payment app!

22 października 2024
Logo Luxon Pay

Odpowiedź od Luxon Pay

It's great to hear how much you are enjoying using our services and our Mastercard to spend abroad!

Oceniono na 5 z 5

I have been using the Luxon app for…

I have been using the Luxon app for over 12 months now but wanted to write a review after the release of their new app that came out last week. It's so easy to transfer money in and out and to your contacts and the addition of a Mastercard a few months ago now makes spending easy. I can see some old negative reviews about customer service but I have always found the support team to be extremely responsive and helpful. If you use Luxon regularly you can achieve a higher VIP level and pay minimal fees (most stuff is free anyway).

21 października 2024
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for taking the time to review our services. We are glad to hear that you are enjoying the new features and already have a Luxon Pay Mastercard. We hope you continue to enjoy our products

Oceniono na 5 z 5

Luxon team is one of the best

Luxon team is one of the best. The withdraws and deposits are really fast. They are available 24/7 in case you need their help. I am using luxon services for more than 2 years and I am really happy and never had issues. Recently I order their luxon card, so you can use it without paying the fees. Really happy with the service. I would recommend luxon to all serious poker players.

17 października 2024
Opinia niezależna
Logo Luxon Pay

Odpowiedź od Luxon Pay

Thank you for your review, we are glad to hear that you have used Luxon Pay for such a long time and still enjoy our product especially adding a Luxon Pay Mastercard to your products

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej