They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m honestly very disappointed with the service I received. The delays, the way I was spoken to, and the overall way the situation was handled were extremely frustrating. I also didn’t appreciate the... Zobacz więcej
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Zobacz więcej
Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... Zobacz więcej
Informacje dotyczące firmy
O floward.co.uk
Napisane przez firmę
Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves on creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Dane kontaktowe
Zjednoczone Królestwo
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
2,5
Słaba
482 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
took them 5 days to deliver an order…
took them 5 days to deliver an order that was for “next day delivery”
26 lutego 2023
Customer service is a big ZERO
14 lutego 2023
Wrong package was delivered and…
Wrong package was delivered and customer service after order is very bad, till now my issue has not yet resolved.
14 lutego 2023
The flowers arrived in great condition…
The flowers arrived in great condition no concerns or issue will happily order more flowers from them.
14 lutego 2023
Very late delivery
13 lutego 2023
Did not deliver on 14 Feb
Contrary to my instructions, this was left with Neighbours. So receptionist did not receive the flowers.
The website accepted payment only from 3rd attempt too.
And this is not the cheapest supplier.
Very disappointing and frustrating
13 lutego 2023
Easy ordering process
Easy ordering process. Clear communications and reporting on the delivery. Flowers arrived well protected and in beautiful condition.
14 lutego 2023
The flowers I ordered fir Valentine’s…
The flowers I ordered fir Valentine’s Day did not arrive despite my receiving messages that they had.
14 lutego 2023
Same day delivery is legendary
Same day delivery is legendary.
You made both me AND my Valentines day.
Would totally use you guys again. Ordered at 1330 ish. Arrived at about 1800. Made their evening. Makes me so happy. I am far far away and could only share my love through sending flowers.
13 lutego 2023
Im order flowers and the order not…
Im order flowers and the order not delivered and im try to contact them no won answer
I m not recommend ordering and dealing with this site
13 lutego 2023
Opinia niezależna
Worst service
Worst service, they are not able to manage their operation. For the 2nd time they missed my delivery.
I do not recommend it to anyone.
13 lutego 2023
Opinia niezależna
wrong item was delivered at first.
wrong item was delivered at first.
and for second delivery, delivery time was delayed without giving notice to me.
4 lutego 2023
Late delivery
I order flowers for my daughter in law’s birthday from this place because they offered next day delivery so the flowers would be delivered on her birthday. The email I got when I ordered was stating the correct date. I checked my order on delivery date and the date was changed to the next day without notification. Customer service was rude and totally unhelpful - didn’t want to provide service because the phone number I contacted them was not the same number as on the order. The flowers were delivered a day later, not the kind of service you expect for almost $200 flowers.
10 lutego 2023
Very bad
Very bad, also the massage I wrote was not the same one and it arrived in the next day and the flowers were not fresh. Very trash I would love to have my money back.
7 lutego 2023
I’ve ordered this to be delivered…
I’ve ordered this to be delivered yesterday, and it was delayed to today. If it’s not possible to deliver at requested date, please note that in the application
9 lutego 2023
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