They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m honestly very disappointed with the service I received. The delays, the way I was spoken to, and the overall way the situation was handled were extremely frustrating. I also didn’t appreciate the... Zobacz więcej
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Zobacz więcej
Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... Zobacz więcej
Informacje dotyczące firmy
O floward.co.uk
Napisane przez firmę
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Dane kontaktowe
Zjednoczone Królestwo
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The gift was full option thanks ❤️
Very professional service 5 stars
Flowers collection amazing
Excellent delivery.
Delivery was excellent, arrived with good package and before estimated time. Card was not visible, suggest to place the card in a visible place. I was disappointed about the rose age seems not that fresh with brown edges and weak somehow. I would recommend flowered to friend and I will use it again. I gave 3 starts for such details
It’s the second time I send flowers and…
It’s the second time I send flowers and it don’t arrive , I was very disappointed by the service specially when I was told from the receiver a story that contradictes the story I was told by flowered team , very very disappointed
They forgot to put the gift card
Flower not true to size
I have got a fresh flower buquet and…
I have got a fresh flower buquet and got it delivered to my sister's house. It was quick and the experience was amazing. My sister loved it!
It took so long to deliver
It took so long to deliver, and sent absolutely no updates on the delivery status until it was already delivered
Got the order LATE and WRONG
I ordered on mother's day and it was supposed to reach at 7 pm. It reached 11:30 AT NIGHT, 4 hours later and it was NOT the flowers I ordered. How? Why? No idea. I kept messaging their customer support when it was late for more than an hour the and they told me they changed the date and time of the recieval to the next day but then it reached hours later from when they told me that. The service is so horrible and unacceptable. If they have too many orders they should have put a limit to the amount of orders instead of messing up some customer's orders. What is the use of the gift when the recipient was already sleeping and mother's day had already finished??? It is not acceptable at all and I will be sure to tell everyone around me to never order from them.
I haven't received my delivery
Amazing
Amazing, blown away by their prompt service.
I had a challenge ordering and at last minute it was sorted out and recipient was super happy and excited
Thank you
The smoothly of ordering from bahrain…
The smoothly of ordering from bahrain to UK and the fast and caring service
Excellent service and precise
Excellent service and precise, order eas delivered on time and the recipient was happy
Absolutely worst customer service…
Absolutely worst customer service EVER!!! Received a bouquet from a friend and they arrived after 5 days (not in the 2 day delivery). I didn’t want to upset friend by telling them, but thought the company should know. Took 20 minutes to get an apology and then to pay lip service to saying it won’t happen to anyone else. They kept saying they couldn’t speak to me as I wasn’t ringing from the phone number they had for the order. As I didn’t want any compensation, or anything other than an apology I thought this was ridiculous. They were also evasive about where their call centre was. However it is Saudi Arabia.
Kept calling me mam despite me saying what my name was and I wanted to be called that.
Should have been a simple call. A good customer service person would have placated me in seconds and I’d have felt like they would try in future. But my call left me in no doubt they wouldn’t bother to improve in future. Was a lovely bouquet for a day or two, but that’s not good enough when someone spends hundreds of pounds.
Thanks and thanks
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








