floward.co.uk Recenzje 

482
Wynik TrustScore: 2.5 na 5

2,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Zobacz więcej

Oceniono na 1 z 5

I’m honestly very disappointed with the service I received. The delays, the way I was spoken to, and the overall way the situation was handled were extremely frustrating. I also didn’t appreciate the... Zobacz więcej

Oceniono na 5 z 5

We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Zobacz więcej

Oceniono na 1 z 5

Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów

O floward.co.uk

Napisane przez firmę

Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves on creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them.

We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.

We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.

We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.

Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.

Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

482 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(482)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Private Dinner

I hosted a private dinner. I wasn't given much notice to find a venue/organise the dinner. I required a quick turnaround re: florals for the table. Floward delivered in spades! The floral arrangement looked classic & beautiful. Wouldn't hesitate to use this company again.

15 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

The high level of communication was the…

The high level of communication was the best part. I wrote on the note asking if they could replace any of the flowers with a blue one. They sent me a message saying they couldn’t, but they gave me other suggestions. Communicating about the little details makes the customer more comfortable and happy with the experience.

7 lipca 2024
Oceniono na 1 z 5

BAD PACKAGING FOR SENDING GIFTS: Didn’t meet the expectations

I have ordered a flower bouquet from floward uk as a birthday gift for a special person, I had high expectations on it but turned out to be a “DIY” flowers that had to be arranged by the recipient which is not suitable for a birthday gift. The flowers have not bloomed and were in an unappealing box.👎👎👎I DO NOT RECOMMEND ORDERING FROM THERE

24 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Very Bad Quality and Customer Experience

I had a bad experience with Floward Saudi. The flowers they delivered were dead (I have supporting pictures), despite the arrangement being so expensive. Instead of caring about their reputation and replacing the order to compensate for the embarrassment they caused, they did nothing. I will never order from them again.

3 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

I had a terrible experience with…

I had a terrible experience with Flowered UAE. They sent me flowers in very bad condition. The minute I opened the bouquet, all the peonies were falling off. I sent them video and photos of the damaged flowers, but they did nothing. Their complaint team hasn't refunded me, apologized for the service, or sent a replacement. They're completely unresponsive and keep repeating the same answer: "Someone will get in touch with you." But nobody ever does. They promised a refund, but I haven't received it, nor have they sent any replacement flowers. Their service is the worst, with bad quality flowers, poor customer service, and unresponsiveness. Avoid this company at all costs!

27 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service
Especially taking all the responsibilities to call a person and make sure of their best timing to deliver

4 maja 2024
Oceniono na 4 z 5

Excellent flowers, bad attitude (delivery guy)

The order came on time+ it was better than the pictures.
One thing I was upset about is the delivery guy. When I didn’t hear the doorbell he called and said that he left it with the reception and I should come down. I said no I can’t please come upstairs.
He came upstairs and knocked my door very very loudly!! When I opened the door he just ran away. Disappointing attitude.

8 kwietnia 2024
Oceniono na 5 z 5

Amazing service..

Amazing service.., amazing staff especially Mr.Zein .. so helpful and kind ..
Easy to order and in time to deliver..
Thank you & for sure it won’t be the last time..

1 marca 2024
Oceniono na 1 z 5

Vday scam in UK -Absolutely disappointing

Absolutely disappointing. Pre-ordered for Valentines day. They reached out 2 days before Valentines day asking to pay double or reschedule as they are busy. Unacceptably rude customer care and they also send message to recipient ahead of time and informed of arriving gift forcing the customers to pay double for Vday delivery. Choose an alternative and never rely on this service. Absolutely worst in UK.

12 lutego 2024
Opinia niezależna

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