They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m honestly very disappointed with the service I received. The delays, the way I was spoken to, and the overall way the situation was handled were extremely frustrating. I also didn’t appreciate the... Zobacz więcej
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Zobacz więcej
Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... Zobacz więcej
Informacje dotyczące firmy
O floward.co.uk
Napisane przez firmę
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Dane kontaktowe
Zjednoczone Królestwo
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
-0 VERY BAD!!!!!
-0 VERY BAD!!!!!! The plant sustained significant damage, with several leaves broken, which was quite unfortunate.
I ordered and they delivered today…
I ordered and they delivered today instead of the 24th of Jan. Horrible after sale service.
Nothing
قالو لي ان الة الطباعه على الكروت متعطله وراح يكتبونه يدوي وبعدين اجلو الطلب ثم وصلوه مع طباعه غير يدويه والنص ناقص 3 سطور
Forward Egypt is the most horrible…
Forward Egypt is the most horrible customer support and customer service
I have ordered to be contacted with the receiver within three hours
The order even after more than 24 hours shows received and even not prepared neither sent
I contacted the customer support they said they need from me to send them the location and I sent the address but the order staus still not changed
They market their product as you don’t need to. Send the address just a mobile number and will contact with the receiver to confirm the address of delivery within the same area..
customer service and support team are Not available and when available Not helpful and giving Not valid excuses instead of solving problems or offering solutions
شركه غير ذات مصداقيه وتلاعب بل الأسعار…
شركه غير ذات مصداقيه وتلاعب بل الأسعار الخياليه وعدم انتظام مواعيد ويوجد تحايل
worst experience
Very bad I chose flower they send…
Very bad I chose flower they send different and bad flower and they send it for the different house and let three days
Horrific company
Floward UAE = horrific experience. wouldn’t let me set my address. When I tried using the link provided it said to contact customer service - so I did and gave them my address for delivery. Next thing they send an automated text saying it won’t be delivered because after multiple attempts to contact me they didn’t receive an address! Which was so untrue as it was the other way around me trying to send them my address and then eventually being able to do so. When I rang back customer service the guy was so rude and said the sender had cancelled the order. Which was also a lie seeing as my friend had been in contact with me all morning trying to sort it on her end. She received a text from them saying your order has been cancelled and they kept trying to tell her she cancelled it. All they could offer was credit for the website when all we wanted was for the gift to be delivered? Horrible, unprofessional and just not good enough.
One of the worst experience
One of the worst experience using Floward Kuwait. Did not delivered within set timeframe. The address was repeatedly sent thru WhatsApp a night before just to confirm. No customer services. No robotic replies. They messed my occasion.
I suggest public to never choose this company for any gift services. Headache, frustration, and at the end total failure. Very sad.
SYED ALI ASKARI RIZVI
ORDER NO. 11719703
👍👍 5stars & house were very good & room service
BEST!!!!
Thank you for your great and excellent service! I am not living in the UK but sent a gift to my lovely friend by Floward! Arrived on time and in a great shape! What a great time to be alive lol.
They are the worst ever never delivers…
They are the worst ever never delivers on time or it goes to a different address.
The last problem is that I ordered flowers few days back to be delivered for a a birthday which was yesterday 4/9 and till now it’s not delivered I have them a lot of chance but really they are not trust worthy.
Wedding Day
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and she came up with beautiful suggestions, and on the day everything looked exactly how I imagined it! I wholeheartedly recommend Floward for your next event x
Easy and convenient
It was easy to place the order and the option to contact the recipient for the address was convenient. However, more options should be available for same day delivery.
The flowers came flat packed and so…
The flowers came flat packed and so ugly compared to the photo
Doświadczenie Trustpilot
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