We have bought flooring from yourselves numerous times,your staff are normally helpful . However, We were at your llansamlett branch on Saturday, 3rd October and unfortunately ,didn't have the sa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We purchased underlay from the Cowbridge Road East store in Cardiff, we thought it was expensive so a quick search on line showed us that we had been charged over three times as much for the same prod... Zobacz więcej
Wow, exceptional service from the moment we walked into the door. Kirsty greeted us and was very welcoming, she asked us what we were looking for in detail and showed us the extensive range we could c... Zobacz więcej
Reakcja na opinię
Super options and advice from Callum at the Nottm store, Dean the fitter arrived and worked through until finish and did a cracking job, proper time served tradesman and the floor looks lovely... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Materiały podłogowe
- również w kategorii:
- Dostawca podłóg drewnianych i z laminatu
- Kładzenie parkietów
- Sklep z dywanami
Napisane przez firmę
At Floor Giants we believe every great space starts from the ground up. Since 2017 our family-run team has helped thousands of homeowners, landlords and trade professionals find the perfect foundation for their projects with our huge range of premium-yet-affordable flooring. From timeless solid wood and parquet to on-trend luxury vinyl tiles (LVT), durable laminate, sumptuous carpets and low-maintenance artificial grass, we stock it all under one digital roof and in selected UK showrooms. What makes us different? Choice, expertise and service. More than 5,000 products are ready to ship, with complimentary hand samples so you can feel the quality before you commit. Our knowledgeable advisors are only a message or phone-call away to guide you through measuring, installation and after-care, keeping jargon to a minimum and honesty at a maximum. We process most orders within 24 hours and offer flexible nationwide delivery or convenient Click & Collect, so your new floor arrives when it suits you. We’re also committed to unbeatable value. Direct relationships with leading manufacturers mean you pay trade-level prices without sacrificing quality. Add in sustainably sourced materials, clear recycling guidance and our “Inspire Every Step” ethos, and it’s easy to see why so many customers rate us “Excellent” on Trustpilot. Floor Giants: inspiring every step with quality flooring, reliable service and prices that won’t floor your budget. Shop online today at FloorGiants.co.uk and experience the giant difference.
Expert Flooring Services
Napisane przez firmę
- Free On-Site Measuring & Advice
- We make choosing your perfect floor easy. Our team can visit your property with a selection of samples and provide a free, no-obligation quotation to complete your project. Get professional advice and accurate measurements, with no pressure — just guidance you can trust.
- Unlimited Free Flooring Samples
- Not sure which floor is right for you? Order unlimited free samples directly from our website and see, touch, and compare our range from the comfort of your home. Choosing the perfect flooring has never been easier, and it’s completely free!
Enjoy Peace of Mind with Our 12-Month Fitting Guarantee
Book with confidence — your flooring installation is protected for a full 12 months.
When you choose us for your flooring installation, you’re choosing quality and confidence. Every fitting booked directly through our business is backed by a 12-month Fitting Guarantee, giving you complete peace of mind.
If any issue arises due to our installation workmanship, we’ll return promptly to inspect and put things right — completely free of charge.
Please note: our guarantee covers fitting workmanship only and does not extend to product-related issues such as manufacturer defects or natural wear and tear.
Dane kontaktowe
Unit 2 Bemrose Park, Wayzgoose Drive, DE21 6XQ, Derby, Zjednoczone Królestwo
- 03330 347 055
- sales@floorgiants.co.uk
- floorgiants.co.uk
15% Off All Flooring
4,5
Doskonała
596 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Experience
Visited Floor Giants and dealt with Jamie, he was very welcoming and helpful when we were unsure what we needed. Jamie was patient, showed lots of options within our price range, offered opinions and listened to ours. Put us at ease with our purchase. Would recommend to anyone.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Jamie was able to make your visit such a positive experience. Choosing flooring can sometimes feel overwhelming, so it's great to know that he took the time to understand what you were looking for, talk you through the available options and help you find something that suited both your requirements and budget.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Carl was very helpful and friendly…
Carl was very helpful and friendly member of staff
Would strongly recamend floor giants
Very happy with my purchase
Thankyou
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Carl provided such friendly and helpful service and that you're pleased with your purchase. We always aim to make the flooring buying process as straightforward and enjoyable as possible, so it's great to know you had such a positive experience.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for recommending us, we really appreciate your support!
Kim @ The Hull Brance
We have been dealing with Kim @ the Hull branch, who has been fantastic with us over the last 8/9 months whilst renovating.
We have made several changes to our original order whilst work was being carried out, changing flooring options, and Kim took all of this in her stride. She was positive, made great suggestions and has been a real help in organising, delivery and fitting.
She's a credit to the company and goes above and beyond. Thanks for everything, Kim.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you so much for you taking the time to leave us such a glowing review!
We're delighted to hear that Kim has been able to support you throughout your renovation and make the process as smooth as possible, particularly with the changes and adjustments along the way. It's wonderful to know that her advice, organisation and positive approach have made such a difference to your experience.
We'll be sure to pass your kind feedback on to Kim. We're very proud to have her as part of the Floor Giants team, and we're sure she'll be thrilled to hear how much you've appreciated her help.
Thank you for choosing Floor Giants and for your continued support throughout your renovation. We hope you enjoy your finished project!
Very helpful and friendly lady,thank…
Very helpful and friendly lady,thank you for my purchase
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your lovely 5-star review!
We're delighted to hear that you received such friendly and helpful service and that you were happy with your purchase. We always aim to make the flooring buying experience as easy and enjoyable as possible.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support and hope you enjoy your new flooring!
Great service
Not sure of his name but on the quote it said Marcus in the Basildon store gave excellent custom service and provided me with all the information I needed to know when asked will definitely be coming back!!
26 czerwca 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience at our Basildon store and that our team member was able to provide helpful advice and all the information you needed when choosing your flooring.
We believe the team member you're referring to is Martin, rather than Marcus, but we're very pleased to know that he made such a great impression! We'll be sure to pass your kind feedback on to him.
Thank you for choosing Floor Giants and for your recommendation. We really appreciate your support and look forward to welcoming you back again in the future!
New carpets fitted
We have recently had carpeting carried out by Floor Giants (Basildon). From our initial visit we found the service to be efficient, helpful and friendly. Shelley Travis dealt with our specific case and the whole process was smoothly arranged from start to finishing follow-up call.
Likewise the fitting itself by Adam and Dave was professional, quick, tidy and again, friendly.
We would give our recommendation fully, noting that another store we visited came across as disorganised and lacking in attention.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that you had such a positive experience with our Basildon team, from your initial visit through to the fitting and follow-up. It's wonderful to know that Shelley was able to keep everything organised and make the process as smooth as possible, and that Adam and Dave provided a professional and tidy installation.
We'll be sure to pass your kind feedback on to Shelley, Adam, Dave and the wider Basildon team. We really appreciate you choosing Floor Giants and taking the time to recommend us.
Thank you again for your support, and we hope you enjoy your new carpet!
come in to the basildon store
come in to the basildon store, to get some flooring! i received outstanding customer care from martin. my flooring has been laid and i couldn’t be happier! thank you again for helping me martin! super happy with the flooring.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Martin provided such a great experience at our Basildon store and was able to help you find the right flooring for your home. It's even better to hear that you're so pleased with the finished result now that your flooring has been installed.
We'll be sure to pass your kind feedback on to Martin. Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new flooring for many years to come!
Great shop great worker
Great shop, great prices, have been coming here ongoing for years. I have always dealt with Martin. Martin has alot of knowledge about the flooring and prices. I recommend coming here and speaking with Martin.
8 lipca 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review and for your continued support over the years!
We're delighted to hear that you've consistently had such a positive experience with our team and that Martin has been able to provide knowledgeable advice and help you find great value on your flooring.
We'll be sure to pass your kind feedback on to Martin, he'll be thrilled to know that his expertise and customer service have made such a great impression.
Thank you for continuing to choose Floor Giants. We really appreciate your loyalty and look forward to welcoming you back again in the future!
Kim was amazing from start to finish
Kim was amazing from start to finish. Even replying to emails at 7:30am on her day off. Also Alistair and Lewis. Great team, so friendly and couldn’t love my floor more! Thank you
15 lipca 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your wonderful review!
We're absolutely delighted to hear that Kim, Alistair and Lewis provided such a fantastic experience throughout your flooring project. It's wonderful to know that the team went above and beyond to make the process as smooth as possible and that you're so pleased with the finished result.
We'll be sure to pass your kind feedback on to all three of them. Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new floor for many years to come!
Very helpful and friendly would go back
Very helpful and friendly would go back
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your lovely review!
We're delighted to hear that you received such friendly and helpful service from our team. We always aim to make the flooring buying process as easy and enjoyable as possible, so it's great to know you had a positive experience.
Thank you for choosing Floor Giants and for your kind feedback. We really appreciate your support and look forward to welcoming you back again in the future!
I had a really good experience today
I had a really good experience today. I was served by Carl and he was amazing. He was friendly and so helpful.
To be fair everyone that was working there today were friendly.
I would definitely recommend floor giant to friends and family.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience with Carl and the wider team. It's wonderful to know that everyone made you feel welcome and that you received the friendly and helpful service we always strive to provide.
We'll be sure to pass your kind feedback on to Carl and the rest of the team. Thank you for choosing Floor Giants and for recommending us to your friends and family, we really appreciate your support!
Thank you to Carl and the team
Thank you to Carl and the team for helping us choose our perfect flooring after a long debate! Very reasonable and great experience, thank you
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Carl and the team were able to help you find the right flooring for your home. We know choosing the perfect flooring can sometimes take a little consideration, so it's great to hear that the team were on hand with helpful advice and guidance throughout the process.
It's also wonderful to know that you were happy with the value and overall experience. We'll be sure to pass your kind feedback on to Carl and the team.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Great!
Fab experience at Floor Giants today. Great range of products at an affordable price. The guys that helped us were very informative and knowledgeable.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience with the team and that you were impressed with the range of flooring available. Providing helpful, knowledgeable advice while offering great value is something we always strive for, so it's wonderful to know the team were able to assist you.
Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support and hope to welcome you back again in the future!
Got some grass from these guys
Got some grass from these guys. Good quality and excellent service
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that you're pleased with the quality of your artificial grass and that you received excellent service from our team. We always aim to provide great products alongside a friendly and helpful experience, so it's wonderful to know you were happy with your purchase.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
SPC flooring
Carl sold us out SPC flooring. He had great knowledge on the different types of laminate flooring and very good customer service. We are very happy with the service and our new flooring.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Carl was able to provide such knowledgeable advice and excellent customer service while helping you choose your new SPC flooring. It's great to know that he was able to guide you through the different options and help you find the right flooring for your home.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants, and we're thrilled to hear that you're so happy with your new flooring!
Great store… stunning choice of…
Great store… stunning choice of flooring.. friendly staff.. thank you Dan for helping us make the right decision!
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that you enjoyed your experience in-store and were impressed with the range of flooring available. It's wonderful to know that Dan was able to provide helpful advice and guidance to help you make the right choice.
We'll be sure to pass your kind feedback on to Dan. Thank you for choosing Floor Giants and for taking the time to share your experience. We really appreciate your support!
Samples arrived quickly
25 lipca 2026
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that your flooring samples arrived quickly. We know how useful it is to have samples to help you make the right choice for your home, so we're pleased we could provide a quick and convenient service.
When you're ready to place your order, or if you'd like to have some additional free samples sent out to help you make your decision, please don't hesitate to get in touch with our team at sales@floorgiants.co.uk.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support and hope to hear from you again soon!
Excellent quality and outstanding service
We met Shelly who is the Manager at the Basildon store. She went out of her way to be helpful right from when we first met her.
Floorgiants products are of an excellent quality. We have placed an order for our shower room and also our kitchen. We are currently awaiting delivery.
All the staff are very helpful. We borrowed some samples to bring home which was so very useful. One of the guys loaded the samples into our car and was more than happy to help lift them from our car when we returned them. Cannot recommend the store highly enough,
27 lipca 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you so much for taking the time to share your experience!
We're delighted to hear that Shelly and the team at our Basildon store provided such a positive experience and went above and beyond to assist you. It's wonderful to know that the samples were useful in helping you make your flooring choices, and that the team were happy to help throughout the process.
We're also pleased to hear that you've chosen Floor Giants for both your shower room and kitchen projects. We hope everything arrives safely and that you're just as pleased with your flooring once your projects are complete.
We'll be sure to pass your kind feedback on to Shelly and the rest of the Basildon team. Thank you for your wonderful recommendation and for choosing Floor Giants, we really appreciate your support!
Carl was very helpful with the sale of…
Carl was very helpful with the sale of our choice of flooring
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Carl was able to assist you with your flooring choice and provide such helpful service. We always aim to make choosing and purchasing your flooring as straightforward as possible, so it's great to know you had a positive experience.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for taking the time to leave us a review!
Ash and Si were excellent
Ash & Si were excellent, from start to finish couldn’t have been more helpful. I would recommend the Derby branch on Stores Rd for your flooring.
31 lipca 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We're delighted to hear that Ash and Si provided such excellent service throughout your flooring journey. It's wonderful to know that they were able to make the whole process smooth and straightforward and provide the help and advice you needed.
We'll be sure to pass your kind feedback on to Ash and Si. Thank you for choosing our Derby store and for recommending us to others. We really appreciate your support!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.