We have bought flooring from yourselves numerous times,your staff are normally helpful . However, We were at your llansamlett branch on Saturday, 3rd October and unfortunately ,didn't have the sa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We purchased underlay from the Cowbridge Road East store in Cardiff, we thought it was expensive so a quick search on line showed us that we had been charged over three times as much for the same prod... Zobacz więcej
Wow, exceptional service from the moment we walked into the door. Kirsty greeted us and was very welcoming, she asked us what we were looking for in detail and showed us the extensive range we could c... Zobacz więcej
Reakcja na opinię
Super options and advice from Callum at the Nottm store, Dean the fitter arrived and worked through until finish and did a cracking job, proper time served tradesman and the floor looks lovely... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Materiały podłogowe
- również w kategorii:
- Dostawca podłóg drewnianych i z laminatu
- Kładzenie parkietów
- Sklep z dywanami
Napisane przez firmę
At Floor Giants we believe every great space starts from the ground up. Since 2017 our family-run team has helped thousands of homeowners, landlords and trade professionals find the perfect foundation for their projects with our huge range of premium-yet-affordable flooring. From timeless solid wood and parquet to on-trend luxury vinyl tiles (LVT), durable laminate, sumptuous carpets and low-maintenance artificial grass, we stock it all under one digital roof and in selected UK showrooms. What makes us different? Choice, expertise and service. More than 5,000 products are ready to ship, with complimentary hand samples so you can feel the quality before you commit. Our knowledgeable advisors are only a message or phone-call away to guide you through measuring, installation and after-care, keeping jargon to a minimum and honesty at a maximum. We process most orders within 24 hours and offer flexible nationwide delivery or convenient Click & Collect, so your new floor arrives when it suits you. We’re also committed to unbeatable value. Direct relationships with leading manufacturers mean you pay trade-level prices without sacrificing quality. Add in sustainably sourced materials, clear recycling guidance and our “Inspire Every Step” ethos, and it’s easy to see why so many customers rate us “Excellent” on Trustpilot. Floor Giants: inspiring every step with quality flooring, reliable service and prices that won’t floor your budget. Shop online today at FloorGiants.co.uk and experience the giant difference.
Expert Flooring Services
Napisane przez firmę
- Free On-Site Measuring & Advice
- We make choosing your perfect floor easy. Our team can visit your property with a selection of samples and provide a free, no-obligation quotation to complete your project. Get professional advice and accurate measurements, with no pressure — just guidance you can trust.
- Unlimited Free Flooring Samples
- Not sure which floor is right for you? Order unlimited free samples directly from our website and see, touch, and compare our range from the comfort of your home. Choosing the perfect flooring has never been easier, and it’s completely free!
Enjoy Peace of Mind with Our 12-Month Fitting Guarantee
Book with confidence — your flooring installation is protected for a full 12 months.
When you choose us for your flooring installation, you’re choosing quality and confidence. Every fitting booked directly through our business is backed by a 12-month Fitting Guarantee, giving you complete peace of mind.
If any issue arises due to our installation workmanship, we’ll return promptly to inspect and put things right — completely free of charge.
Please note: our guarantee covers fitting workmanship only and does not extend to product-related issues such as manufacturer defects or natural wear and tear.
Dane kontaktowe
Unit 2 Bemrose Park, Wayzgoose Drive, DE21 6XQ, Derby, Zjednoczone Królestwo
- 03330 347 055
- sales@floorgiants.co.uk
- floorgiants.co.uk
15% Off All Flooring
4,5
Doskonała
595 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
When I brought the tiles i got told I…
When I brought the tiles i got told I could bring them back. So I take the tiles back to be told by someone else that they have to be brought back within 30 days and there is a 50% restocking charge. Wasn't told any of this
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave a review.
We have looked into the details provided, including the reference number quoted, and can confirm that this is definitely not a Floor Giants reference number. We have also checked our customer database thoroughly and cannot find any record of a purchase being made with us using the name, email address or contact number provided.
As we are therefore unable to identify this transaction as a Floor Giants purchase, we would be grateful if you could contact us directly at sales@floorgiants.co.uk with a copy of your receipt or further details of the purchase, so that we can investigate this matter further and ensure that your review has been directed to the correct company.
We are always happy to look into genuine customer concerns, but based on the information currently provided, we have been unable to establish any connection between this transaction and Floor Giants.
Thank you Paul
Thank you Paul. You made my purchase easy and a pleasant experience. I went into the Cardiff branch today. Paul was immediately there to help and advise me. Amazing service. Once again, thank you Paul.
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We're delighted to hear that Paul made your visit to our Cardiff branch such a positive experience. It's wonderful to know that he was on hand straight away to provide helpful advice and make the purchasing process easy and enjoyable.
We'll be sure to pass your kind feedback on to Paul. Thank you for choosing Floor Giants and for taking the time to share your experience, we really appreciate your support!
All good good sarvis Paul Cardiff very…
All good good sarvis Paul Cardiff very freindıy
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Paul provided such friendly and helpful service during your visit to our Cardiff store. We'll be sure to pass your kind feedback on to Paul.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Excellent service very helpful from…
Excellent service very helpful from Swansea branch was served by Simon
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Simon provided such excellent and helpful service during your visit to our Swansea branch. We'll be sure to pass your kind feedback on to Simon, he'll be thrilled to know that he made such a positive impression.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Dai gave excellent service very polite…
Dai gave excellent service very polite and attentive
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5 star review!
We're delighted to hear that Dai provided such excellent service and made you feel well looked after during your visit. Friendly, attentive customer service is something we take great pride in, so it's wonderful to know Dai made such a positive impression.
We'll be sure to pass your kind feedback on to Dai. Thank you for choosing Floor Giants and for taking the time to leave us a review, we really appreciate your support!
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Paul provided such great customer service. We always aim to make every customer's experience as helpful and enjoyable as possible, so it's wonderful to know Paul made such a positive impression.
We'll be sure to pass your kind feedback on to him. Thank you for choosing Floor Giants and for taking the time to leave us a review, we really appreciate your support!
Called into Floor Giants today to get a…
Called into Floor Giants today at Merthyr Tydfil. To get a rug for my Mam and settled on a grey one.
Steve was extremely helpful and professional throughout. He guided me through the options, helped me choose the right rug, and even carried it out to my car after the purchase.
He’s a real credit to the company, and I’ll happily shop here again thanks to the excellent service Steve provided.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Steve provided such a professional and helpful service during your visit to our Merthyr Tydfil store. It's wonderful to know that he was able to guide you through the available options and make sure you found the right choice for your Mum.
We'll be sure to pass your kind feedback on to Steve. He'll be thrilled to know that his assistance and willingness to go the extra mile made such a positive impression.
Thank you for choosing Floor Giants and for your support. We look forward to welcoming you back again in the future!
Fantastic flooring
I popped into my local branch in Merthyr just to do some price checks on flooring for bedrooms. We were served by Steve who was super friendly and knowledgeable, the prices were fantastic, good quality flooring - we ended up buying flooring for the rest of the house while we were there! Communication was on point while waiting for stock to arrive (they even held on to it a little longer while I made room for it). Excellent customer service will definitely be back! Cheers Steve!
30 stycznia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Steve was able to provide such friendly and knowledgeable service and help you find great flooring at a price you were happy with. It's fantastic to know that you were so impressed with the options that you decided to extend your purchase to cover the rest of your home!
We're also pleased that the team were able to keep you updated while awaiting stock and accommodate your storage requirements. Providing flexible and attentive service throughout the process is something we take great pride in.
We'll be sure to pass your kind feedback on to Steve. Thank you for choosing Floor Giants, and we really appreciate your support. We look forward to welcoming you back again in the future!
5 star service
5 star service. Very friendly,very helpful and we will be back when we are onto our next room.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5 star review!
We're delighted to hear that you received such friendly and helpful service from our team. We always aim to make choosing your flooring as easy and enjoyable as possible, so it's wonderful to know you had such a positive experience.
Thank you for choosing Floor Giants and for your continued support. We look forward to welcoming you back when you're ready to tackle your next room!
Excellent service from Paul in Cardiff
Excellent service from Paul in Cardiff.
Great advice and took plenty of time to talk us through our options. Finally settled on a floor we loved at a fair price!
19 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thanks so much for the great review, Evan!
Paul will be really pleased to hear this. Choosing a floor can feel like a big decision, so it's good to know he gave you the time and advice you needed rather than rushing you into anything.
Really glad you found something you loved at a price that felt right too.
Thanks for choosing Floor Giants, we hope you enjoy your new flooring!
Great service and advice from Paul
Great service and advice from Paul who made the whole process much easier. The face to face advice and seeing the products in the showroom helped us make a decision we'd struggled to make looking online. Would 100% recommend.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for the wonderful review!
It's great to hear Paul made the whole process easier for you. Sometimes seeing the products in person and getting that face to face advice makes all the difference when a decision feels tricky online.
We'll be sure to pass your kind words on to Paul.
Thanks for choosing Floor Giants and for the recommendation, we hope you love your new flooring!
Excellent service from Shelley
Highly recommend the Basildon branch. My girlfriend and I were welcomed straight away by Shelley who was fantastic throughout, very knowledgable and we didn’t feel forced to buy anything like we felt in some of the other major shops we visited. Highly recommend, thanks again Shelley. Thanks, Luke and Casey.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you so much for taking the time to leave us a review!
We're delighted to hear that Shelley made such a positive impression during your visit to our Basildon store. We always want our customers to feel comfortable when choosing their flooring, with helpful advice and guidance without any pressure, so it's wonderful to know you felt so well looked after.
We'll be sure to pass your kind feedback on to Shelley. Thank you for choosing Floor Giants and for recommending our Basildon branch, we really appreciate your support!
We hope you and Casey enjoy your new flooring!
Jamie has been incredible
Jamie has been incredible! We came in for some advice and samples for our entire flooring upstairs and he was so helpful.
We are so happy with the service and the quality of the product.
Would highly recommend, and will definitely be back when we need more.
16 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Jamie was able to provide such helpful advice and assist you with choosing flooring for your upstairs project. It's wonderful to know that you're happy with both the service you received and the quality of your flooring.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support and look forward to welcoming you back when you're ready for your next flooring project!
Excellent
I received excellent customer service from Jamie at the Cardiff branch. Most importantly he kept up to date with the progress of my enquiry..giving me some guidance without pressure of the product. Jamie provided an excellent customer service. And I will definitely recommend the store.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Jamie provided such a positive experience at our Cardiff branch. We always aim to keep customers informed throughout their enquiry while offering helpful advice without any pressure, so it's wonderful to know that Jamie achieved this.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for recommending our Cardiff store, we really appreciate your support!
Hedge End Branch Recommended
Great old fashioned service from Hedge End branch, Gary was very knowledgeable about the products and stock levels.
Would definitely recommend.
3 maja 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us review!
We're delighted to hear that you had such a positive experience at our Hedge End branch and that Gary was able to provide knowledgeable advice on our products and stock availability.
Providing friendly, helpful service and ensuring our customers have all the information they need is something we take great pride in, so it's wonderful to know Gary made such a positive impression.
We'll be sure to pass your kind feedback on to Gary. Thank you for choosing Floor Giants and for recommending us, we really appreciate your support!
Amazing service from Carl at Floor…
Amazing service from Carl at Floor Giants! We ordered some engineered hard wood for our porch area and it was great, we needed to pop back for some scotia and nothing was too much trouble. Definitely recommend.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We're delighted to hear that Carl provided such excellent service and was able to assist you with everything you needed for your porch project. It's great to know that he was happy to help when you returned for the finishing touches.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support and hope you enjoy your new flooring!
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Carl provided such great service during your visit. We'll be sure to pass your kind feedback on to him.
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Carl was very helpful and experienced…
Carl was very helpful and experienced made my experience quick and very easy. Would highly recommend
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Carl was able to provide such helpful and knowledgeable service and make the process straightforward for you. We always aim to make choosing and purchasing flooring as easy as possible, so it's great to know Carl made such a positive impression.
We'll be sure to pass your kind feedback on to Carl. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Great service as soon as I came in…
Great service as soon as I came in through the door. Jamie helped with sorting out the best choice and couldn’t be helpful enough it obtaining an excellent deal that beat the competition in quality and price
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We're delighted to hear that Jamie was able to provide such helpful advice and assist you in finding the right flooring for your needs. It's especially great to know that he was able to secure a deal that offered you excellent value while still meeting your expectations for quality.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for taking the time to recommend us, we really appreciate your support!
Great Experience
Visited Floor Giants and dealt with Jamie, he was very welcoming and helpful when we were unsure what we needed. Jamie was patient, showed lots of options within our price range, offered opinions and listened to ours. Put us at ease with our purchase. Would recommend to anyone.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Jamie was able to make your visit such a positive experience. Choosing flooring can sometimes feel overwhelming, so it's great to know that he took the time to understand what you were looking for, talk you through the available options and help you find something that suited both your requirements and budget.
We'll be sure to pass your kind feedback on to Jamie. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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