We have bought flooring from yourselves numerous times,your staff are normally helpful . However, We were at your llansamlett branch on Saturday, 3rd October and unfortunately ,didn't have the sa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wow, exceptional service from the moment we walked into the door. Kirsty greeted us and was very welcoming, she asked us what we were looking for in detail and showed us the extensive range we could c... Zobacz więcej
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I’ve had the worst after sales experience of any company..EVER! Unfortunately I will have to contact trading standards as I have been given the wrong floor and absolutely no chance it appears... Zobacz więcej
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Super options and advice from Callum at the Nottm store, Dean the fitter arrived and worked through until finish and did a cracking job, proper time served tradesman and the floor looks lovely... Zobacz więcej
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Informacje dotyczące firmy
- Materiały podłogowe
- również w kategorii:
- Dostawca podłóg drewnianych i z laminatu
- Kładzenie parkietów
- Sklep z dywanami
Napisane przez firmę
At Floor Giants we believe every great space starts from the ground up. Since 2017 our family-run team has helped thousands of homeowners, landlords and trade professionals find the perfect foundation for their projects with our huge range of premium-yet-affordable flooring. From timeless solid wood and parquet to on-trend luxury vinyl tiles (LVT), durable laminate, sumptuous carpets and low-maintenance artificial grass, we stock it all under one digital roof and in selected UK showrooms. What makes us different? Choice, expertise and service. More than 5,000 products are ready to ship, with complimentary hand samples so you can feel the quality before you commit. Our knowledgeable advisors are only a message or phone-call away to guide you through measuring, installation and after-care, keeping jargon to a minimum and honesty at a maximum. We process most orders within 24 hours and offer flexible nationwide delivery or convenient Click & Collect, so your new floor arrives when it suits you. We’re also committed to unbeatable value. Direct relationships with leading manufacturers mean you pay trade-level prices without sacrificing quality. Add in sustainably sourced materials, clear recycling guidance and our “Inspire Every Step” ethos, and it’s easy to see why so many customers rate us “Excellent” on Trustpilot. Floor Giants: inspiring every step with quality flooring, reliable service and prices that won’t floor your budget. Shop online today at FloorGiants.co.uk and experience the giant difference.
Expert Flooring Services
Napisane przez firmę
- Free On-Site Measuring & Advice
- We make choosing your perfect floor easy. Our team can visit your property with a selection of samples and provide a free, no-obligation quotation to complete your project. Get professional advice and accurate measurements, with no pressure — just guidance you can trust.
- Unlimited Free Flooring Samples
- Not sure which floor is right for you? Order unlimited free samples directly from our website and see, touch, and compare our range from the comfort of your home. Choosing the perfect flooring has never been easier, and it’s completely free!
Enjoy Peace of Mind with Our 12-Month Fitting Guarantee
Book with confidence — your flooring installation is protected for a full 12 months.
When you choose us for your flooring installation, you’re choosing quality and confidence. Every fitting booked directly through our business is backed by a 12-month Fitting Guarantee, giving you complete peace of mind.
If any issue arises due to our installation workmanship, we’ll return promptly to inspect and put things right — completely free of charge.
Please note: our guarantee covers fitting workmanship only and does not extend to product-related issues such as manufacturer defects or natural wear and tear.
Dane kontaktowe
Unit 2 Bemrose Park, Wayzgoose Drive, DE21 6XQ, Derby, Zjednoczone Królestwo
- 03330 347 055
- sales@floorgiants.co.uk
- floorgiants.co.uk
15% Off All Flooring
4,5
Doskonała
593 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 54% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The manager and staff are very helpful…
The manager and staff are very helpful and a pleasure to deal with. The stock is good quality and very competatively priced.i was notified my order was ready for collection on time. Really worth a visit if considering purchasing flooring.
31 sierpnia 2026
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We’re delighted to hear that you found our manager and team so helpful and a pleasure to deal with.
It’s great to know that you were pleased with the quality and value of our flooring, and that your order was ready for collection as promised. We really appreciate your recommendation and your kind words about the team.
Thank you for choosing Floor Giants, and we hope to welcome you back again in the future!
Amazing service with Karl in culver…
Amazing service with Karl in culver house Cross, very patient and knowledgeable, wouldn’t go anywhere else!!
13 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that Karl provided such patient and knowledgeable service at our Culverhouse Cross store.
We’ll be sure to pass your kind feedback on to Karl. It’s wonderful to know he made such a positive impression and helped make your experience so enjoyable.
Thank you for choosing Floor Giants and for your continued support!
Very nice experience with this shop
Very nice experience with this shop, Martin was more than amazing with us , explained perfect everything, i highly recomand them .
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that Martin provided such a helpful and informative service and took the time to make sure everything was clearly explained.
We’ll be sure to pass your kind feedback on to Martin. He’ll be really pleased to know how much his help was appreciated. Thank you for your recommendation and for choosing Floor Giants!
Knowledgeable and friendly
Ash was really knowledgeable and helpful when we were choosing our laminate flooring.
Loads of choice of great quality flooring to view in store. Thank you!
13 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that Ash was able to provide such helpful and knowledgeable advice while you were choosing your laminate flooring.
It’s also great to know you were impressed with the range and quality of flooring available to view in store. We’ll be sure to pass your kind feedback on to Ash. He’ll be really pleased to know his help was appreciated.
Thank you for choosing Floor Giants!
Good service
Good service but I did have to chase to find out when would be in stock.
27 sierpnia 2026
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review.
We’re pleased to hear that you were happy with the service overall.
We’re sorry that you had to get in touch to chase an update on the stock arrival. We appreciate your patience and understand how important it is to have clear communication when waiting for an order. We’ll take your feedback on board as we continue to improve our service.
Thank you for choosing Floor Giants!
Professional and no pushy sales.
Karl at the Cardiff dealt with us. He was professional, polite, knowledgable and importantly was not pushy at all. Explained the benefits and pitfalls of the product clearly which was reassuring.
Lots of choice of products on offer also.
12 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We’re delighted to hear that Karl provided such a professional, polite and knowledgeable service during your visit to our Cardiff store.
We’re particularly pleased that his honest and informative approach gave you confidence in your choice, while allowing you to make your decision without any pressure. We’ll be sure to pass your kind feedback on to Karl.
Thank you for choosing Floor Giants and for taking the time to recommend us!
Dai at Swansea
Dai at Swansea store was super helpful, stayed open late after we turned up just as store was closing and went through all the different floor types so we knew which one would be best suited to us. Highly recommend!
12 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We’re delighted to hear that Dai went above and beyond during your visit to our Swansea store, taking the time to talk you through the different flooring options and help you find the best choice for your needs.
We’ll be sure to pass your kind feedback on to Dai. He’ll be really pleased to know how much his time and advice were appreciated. Thank you for your recommendation and for choosing Floor Giants!
Fab as always customer service top with…
Fab as always customer service top with Jamie!
12 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that Jamie once again provided such excellent customer service.
We’ll be sure to pass your kind feedback on to Jamie. It’s wonderful to know that he continues to provide such a consistently positive experience. Thank you for your continued support and for choosing Floor Giants!
Great service from Carl
Great service from Carl, really helpful and knowledgable. Great value for money too.
12 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We’re delighted to hear that Carl provided such helpful and knowledgeable service and that you were also impressed with the value for money.
We’ll be sure to pass your kind feedback on to Carl. He’ll be really pleased to know his help was appreciated. Thank you for choosing Floor Giants!
We had a wonderful experience with…
We had a wonderful experience with Floor Giants, especially thanks to Carl and Neil. They were incredibly friendly, helpful, and patient throughout the whole process. They took the time to help us choose the perfect flooring and gave us great advice. They were also very helpful in getting us a fantastic discount, which we really appreciated!
Excellent customer service from start to finish. We’re very happy with our choice and would definitely recommend Floor Giants, Carl and Neil to anyone looking for flooring. Thank you so much! 😊
11 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your taking the time to leave us such a lovely review!
We’re delighted to hear that Carl and Neil provided such a friendly, helpful and patient service throughout your flooring journey.
It’s great to know that they took the time to understand what you were looking for, offer helpful advice and help you secure a fantastic deal. We’ll be sure to pass your kind feedback on to both Carl and Neil. They’ll be really pleased to know how much their efforts were appreciated.
Thank you for choosing Floor Giants and for your recommendation. We hope you’re absolutely delighted with your new flooring!
Fully satisfied
I have now completed my upstairs and downstairs in the wooden flooring, would definitely let everyone know that the staff are very friendly and ready to help you out,
27 sierpnia 2026
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We’re delighted to hear that you’ve now completed both your upstairs and downstairs flooring with us.
It’s wonderful to know that you’ve found our team so friendly and helpful throughout your flooring projects. We really appreciate your continued support and your recommendation, and we hope you’re delighted with the finished result!
Thank you for choosing Floor Giants!
What a couple of extremely friendly and…
What a couple of extremely friendly and helpful guys, one had only been in the job a few weeks, absolutely amazing
10 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic review!
We’re delighted to hear that our team provided such a friendly and helpful service, and it’s especially great to hear that one of our newer team members made such a positive impression.
We’ll be sure to pass your kind feedback on to the team. It’s wonderful to know you had such a positive experience, and we really appreciate you taking the time to leave us a review!
Had a great experience with Ash
Had a great experience with Ash today. Excellent customer service and bought a fantastic beige rug for my new floor. Thanks for a brilliant service. Would highly recommend.
10 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that Ash provided such excellent customer service and helped you find the perfect rug to complement your new flooring.
We’ll be sure to pass your kind feedback on to Ash, he will be really pleased to know his help was appreciated. We hope you love your new beige rug and that it looks fantastic with your flooring!
Thank you again for your recommendation and for choosing Floor Giants!
Great variety of stock
Great variety of stock , easy transaction with Jamie in store - highly recommended
10 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that you were impressed with the variety of flooring available and that Jamie made your purchase such an easy and straightforward experience.
We’ll be sure to pass your kind feedback on to Jamie. Thank you for your recommendation and for choosing Floor Giants!
We recently ordered our herringbone…
We recently ordered our herringbone flooring from Floor Giants and have been really impressed with the service we received.
Karl was extremely helpful and knowledgeable, offering great advice and taking the time to help us choose the right product. We particularly appreciated being able to view the different colour options at home, which made such a difference when deciding what would work best in our space.
Karl really went above and beyond with his customer service, and we wouldn’t hesitate to recommend Floor Giants based on our experience so far. We’re now looking forward to seeing the flooring once it arrives!
5 września 2026
Odpowiedź od Floor Giants
Thank you for your taking the time to leave us a review!
We’re delighted to hear that you’ve had such a positive experience with Floor Giants and that Karl was able to provide the advice and knowledge you needed when choosing your herringbone flooring.
We’ll be sure to pass your kind feedback on to Karl. It’s particularly great to hear that being able to view the different colour options at home helped with your decision, and we’re pleased that Karl went above and beyond to make the process as easy as possible.
Thank you for your recommendation and for choosing Floor Giants. We hope you’re absolutely delighted with the flooring once it arrives!
Had great service from Floor Giants, Cardiff Newport Road
Had great service from Paul Holdsworth at Cardiff Newport Road branch. He patiently took me through the options for laminate flooring over 3 visits as I took a long time to decide on the colour I wanted! He took plenty of time to explain the differences between the products and did not mind constantly checking on stock levels for me. His colleague Jamie was also busy in the background and happy to help. All in all great friendly service.
9 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We’re delighted to hear that Paul provided such a friendly and helpful service throughout your visits to our Cardiff Newport Road store.
We’ll be sure to pass your kind feedback on to both Paul and Jamie. It’s great to hear that Paul took the time to talk you through the different laminate options, explain the differences between the products and help with checking stock, while Jamie was also on hand to assist.
We really appreciate your patience in finding the perfect colour and your kind recommendation. Thank you for choosing Floor Giants!
Products offered at excellent prices
Products offered at excellent prices. Staff very helpful and knowledgable.
9 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that you were impressed with our prices and found our team so helpful and knowledgeable.
Providing great value alongside expert advice is something we always strive for, so it’s wonderful to know this came across during your visit. We really appreciate you taking the time to leave a review and for choosing Floor Giants!
Ash made a perfect cuppa so deserves…
Ash made a perfect cuppa so deserves 5star
8 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Ash's tea making skills were worthy of five stars! It's great to know that he was able to make your visit that little bit more enjoyable.
We'll be sure to pass your kind feedback on to Ash. We'll let him know he's clearly got a future as Floor Giants' resident barista!
Thank you for choosing Floor Giants and for taking the time to leave us a review. We really appreciate your support!
Really helpful team in the Swansea…
Really helpful team in the Swansea store. They listened to what I wanted and helped find the perfect match. Highly recommend.
7 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that our Swansea team took the time to listen to what you were looking for and helped you find the perfect flooring match.
We really appreciate your recommendation and your kind words about the team. We hope you love your new flooring, and we look forward to welcoming you back to Floor Giants in the future.
Knowledgeable excellent staff
Called into Swansea Depot on Sunday to purchase bathroom flooring. Excellent service. The gentleman was so knowledgeable. Nothing was too much trouble. Would definitely recommend!
6 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We’re delighted to hear you received excellent service when visiting our Swansea store and that our team member was able to provide the knowledge and advice you needed.
It’s great to know that nothing was too much trouble and that you’d be happy to recommend us. We really appreciate your support and hope you’re delighted with your new bathroom flooring!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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