We have bought flooring from yourselves numerous times,your staff are normally helpful . However, We were at your llansamlett branch on Saturday, 3rd October and unfortunately ,didn't have the sa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wow, exceptional service from the moment we walked into the door. Kirsty greeted us and was very welcoming, she asked us what we were looking for in detail and showed us the extensive range we could c... Zobacz więcej
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I’ve had the worst after sales experience of any company..EVER! Unfortunately I will have to contact trading standards as I have been given the wrong floor and absolutely no chance it appears... Zobacz więcej
Reakcja na opinię
Super options and advice from Callum at the Nottm store, Dean the fitter arrived and worked through until finish and did a cracking job, proper time served tradesman and the floor looks lovely... Zobacz więcej
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Informacje dotyczące firmy
- Materiały podłogowe
- również w kategorii:
- Dostawca podłóg drewnianych i z laminatu
- Kładzenie parkietów
- Sklep z dywanami
Napisane przez firmę
At Floor Giants we believe every great space starts from the ground up. Since 2017 our family-run team has helped thousands of homeowners, landlords and trade professionals find the perfect foundation for their projects with our huge range of premium-yet-affordable flooring. From timeless solid wood and parquet to on-trend luxury vinyl tiles (LVT), durable laminate, sumptuous carpets and low-maintenance artificial grass, we stock it all under one digital roof and in selected UK showrooms. What makes us different? Choice, expertise and service. More than 5,000 products are ready to ship, with complimentary hand samples so you can feel the quality before you commit. Our knowledgeable advisors are only a message or phone-call away to guide you through measuring, installation and after-care, keeping jargon to a minimum and honesty at a maximum. We process most orders within 24 hours and offer flexible nationwide delivery or convenient Click & Collect, so your new floor arrives when it suits you. We’re also committed to unbeatable value. Direct relationships with leading manufacturers mean you pay trade-level prices without sacrificing quality. Add in sustainably sourced materials, clear recycling guidance and our “Inspire Every Step” ethos, and it’s easy to see why so many customers rate us “Excellent” on Trustpilot. Floor Giants: inspiring every step with quality flooring, reliable service and prices that won’t floor your budget. Shop online today at FloorGiants.co.uk and experience the giant difference.
Expert Flooring Services
Napisane przez firmę
- Free On-Site Measuring & Advice
- We make choosing your perfect floor easy. Our team can visit your property with a selection of samples and provide a free, no-obligation quotation to complete your project. Get professional advice and accurate measurements, with no pressure — just guidance you can trust.
- Unlimited Free Flooring Samples
- Not sure which floor is right for you? Order unlimited free samples directly from our website and see, touch, and compare our range from the comfort of your home. Choosing the perfect flooring has never been easier, and it’s completely free!
Enjoy Peace of Mind with Our 12-Month Fitting Guarantee
Book with confidence — your flooring installation is protected for a full 12 months.
When you choose us for your flooring installation, you’re choosing quality and confidence. Every fitting booked directly through our business is backed by a 12-month Fitting Guarantee, giving you complete peace of mind.
If any issue arises due to our installation workmanship, we’ll return promptly to inspect and put things right — completely free of charge.
Please note: our guarantee covers fitting workmanship only and does not extend to product-related issues such as manufacturer defects or natural wear and tear.
Dane kontaktowe
Unit 2 Bemrose Park, Wayzgoose Drive, DE21 6XQ, Derby, Zjednoczone Królestwo
- 03330 347 055
- sales@floorgiants.co.uk
- floorgiants.co.uk
15% Off All Flooring
4,5
Doskonała
593 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 54% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really helpful team and great range
Really helpful team and great range. Jamie was very knowledgeable and patient. Also Particularly helpful Paul when I realised I got the order wrong and helped me to correct it!
Would highly recommend
7 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We’re delighted to hear that you found our team so helpful and that you were impressed with the range of flooring we have available.
We’ll be sure to pass your kind feedback on to Jamie and Paul. It’s great to hear that Jamie was able to provide you with the advice and patience you needed, and that Paul was able to help get your order corrected when needed. They’ll both be really pleased to know their efforts were appreciated.
Thank you again for your recommendation and for choosing Floor Giants!
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We’re really pleased to hear that our team was able to provide helpful advice and guide you towards the right type of flooring for your needs.
Thank you for choosing Floor Giants. We hope you’re delighted with your new flooring!
Very friendly and easy to deal with
2 września 2026
Odpowiedź od Floor Giants
Thank you for your 5-star review! We’re delighted to hear that you found our team friendly and easy to deal with.
We really appreciate you taking the time to share your experience and for choosing Floor Giants. We hope to welcome you back again in the future!
What great service
What great service, friendly and knowledgeable. The product we purchased (vinyl click flooring) was easy to lay and an excellent quality. Will definitely go back if I need anything else. Thanks
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that you received such friendly and knowledgeable service and that you’re pleased with the quality of your new vinyl click flooring.
It’s great to know you found the flooring straightforward to install and that you’re happy with your purchase. We really appreciate your support and would be delighted to welcome you back to Floor Giants whenever you need flooring again!
Amazing service, exceptionally friendly at the Swansea branch
Great service, really helpful and friendly staff
6 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that you received great service from our team and found everyone so helpful and friendly.
We really appreciate you taking the time to share your experience and for choosing Floor Giants. We hope to welcome you back again in the future!
Floor Giants had a great choice of…
Floor Giants had a great choice of flooring Karl and his colleague were both very helpful in my purchase. It arrived in less than a week to store also with a 20% saving.
28 sierpnia 2026
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that you were impressed with the range of flooring available and that Karl and his colleague were both able to provide such helpful service throughout your purchase.
It’s also great to hear that your flooring arrived at the store so quickly and that you were able to take advantage of a great saving. We really appreciate your support and for choosing Floor Giants!
Carl was amazing
Carl was amazing, very experienced and showed me some crucial things so I would’ve been stuck without him!
5 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We’re delighted to hear that Carl was able to share his experience and knowledge with you and provide the guidance you needed.
We’ll be sure to pass your kind feedback on to Carl, he’ll be really pleased to know how much his help was appreciated. Thank you for choosing Floor Giants, and we hope you’re delighted with your flooring!
Amazing service at swansea store and…
Amazing service at swansea store and lovely quality flooring. Great service from Dai there, highly recommend
5 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your fantastic 5-star review!
We’re delighted to hear that you were so pleased with the service at our Swansea store and with the quality of your new flooring.
We’ll be sure to pass your kind feedback on to Dai. It’s great to hear that he provided such a positive experience, and he’ll be really pleased to know his help was appreciated. Thank you for your recommendation and for choosing Floor Giants!
Really helpfull staff with good advice.
Really helpfull staff with good advice.
Very good value for money.
31 sierpnia 2026
Odpowiedź od Floor Giants
Thank you for your review!
We’re delighted to hear that you found our team so helpful and that their advice made your flooring purchase a straightforward experience.
It’s also great to know you felt you received excellent value for money. We really appreciate you taking the time to share your experience and for choosing Floor Giants!
Really happy with the service from the…
Really happy with the service from the Swansea shop. The guys were really friendly, helpful and knowledgeable, and nothing was too much trouble. The whole experience was easy and straightforward, and I’m really pleased with the flooring. I would definitely use them again and highly recommend them.
3 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We’re delighted to hear that you had such a positive experience with our Swansea team and that they made the whole process easy and straightforward.
It’s great to know that the team’s knowledge and helpful approach made such a difference, and even better to hear that you’re so pleased with your new flooring. We really appreciate your recommendation and would be delighted to welcome you back to Floor Giants in the future!
Thank you for choosing us!
Thank you to both Dai and James for the…
Thank you to both Dai and James for the help and great service today with our flooring
Highly recommended 👍
3 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your taking the time to leave us a review!
We're delighted to hear that Dai and James provided such helpful service during your visit and were able to assist you with your flooring. It's wonderful to know you had such a positive experience.
We'll be sure to pass your kind feedback on to both Dai and James. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Martin was so helpful and very…
Martin was so helpful and very knowledgeable 5* would definitely recommend
3 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Martin provided such helpful and knowledgeable service during your visit. We always aim to offer expert advice and make choosing the right flooring as easy as possible, so it's wonderful to know Martin made such a positive impression.
We'll be sure to pass your kind feedback on to Martin. Thank you for choosing Floor Giants and for your recommendation, we really appreciate your support!
Great!
I have purchased from Floor Giants on multiple occasions and find them excellent. Their Sale prices are extremely competitive and the quality of the Aqua Deluxe range is great. It is very easy to fit and is both robust and looks good. The staff are always very helpful and will load into your car if you require assistance. Excellent service all round.
29 sierpnia 2026
Odpowiedź od Floor Giants
Thank you for your fantastic review and for your continued support!
We're delighted to hear that you've had such consistently positive experiences with Floor Giants and that you're so pleased with the quality and value of our Aqua Deluxe range. It's fantastic to know that you've found the flooring easy to work with, durable and a great addition to your home.
We're also pleased that our team have been able to assist with loading your purchases when needed. Providing great products, competitive prices and helpful service is something we take great pride in.
Thank you for continuing to choose Floor Giants and for taking the time to share such detailed feedback. We really appreciate your support and look forward to helping you with your next flooring project!
Fantastic guys helped me out with…
Fantastic guys helped me out with measurements and helped me with all advise needed in laying the floor and helped me with the underlay and pick and pay on the spot... absolutely fantastic staff highly recommend this business for carpets and flooring and laying if needed i would recommend Martin and Neil two fantastic helpers
2 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that Martin and Neil were able to provide such helpful advice and assistance throughout your flooring project. From measurements and underlay to guidance on laying the floor, it's great to know that the team were able to help you with everything you needed and make the process as straightforward as possible.
We'll be sure to pass your kind feedback on to Martin and Neil, they'll be thrilled to know their help was so appreciated.
Thank you for choosing Floor Giants and for your fantastic recommendation. We really appreciate your support and hope you enjoy your new flooring!
Martin and Neil went above and beyond…
Martin and Neil went above and beyond to help us get everything we needed to complete our project would definitely recommend thanks guys
2 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Martin and Neil went above and beyond to help you get everything you needed for your project. Providing helpful, friendly service and making sure our customers have everything they need to complete their flooring projects is something we take great pride in.
We'll be sure to pass your kind feedback on to Martin and Neil. Thank you for choosing Floor Giants and for recommending us, we really appreciate your support!
Absolutely brilliant customer service…
Absolutely brilliant customer service in the Cardiff store. Managed to purchase everything I needed and had great advice on best suitable products for my flooring. Thanks Simon 🙂
2 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that you had such a positive experience at our Cardiff store and that Simon was able to provide helpful advice and guidance to ensure you found the right products for your flooring project.
We'll be sure to pass your kind feedback on to Simon. Thank you for choosing Floor Giants and for taking the time to recommend us, we really appreciate your support!
Lovely service from James at the…
Lovely service from James at the swansea store! Would recommend
15 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that James provided such lovely service during your visit to our Swansea store. We'll be sure to pass your kind feedback on to James. He'll be thrilled to know that he made such a positive impression.
Thank you for choosing Floor Giants and for recommending us. We really appreciate your support!
Dealt with Dai at Swansea branch a…
Dealt with Dai at Swansea branch a number of times and he is always very helpful, has great customer service skills and always smiling. He's helped with our purchases each time, he's a good chap!
1 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for your review!
We're delighted to hear that Dai has consistently provided such helpful and friendly service during your visits to our Swansea branch. It's wonderful to know that his knowledge, positive attitude and great customer service have made such a lasting impression.
We'll be sure to pass your kind feedback on to Dai, he'll be thrilled to know that he's been such a valued part of your flooring purchases!
Thank you for your continued support and for choosing Floor Giants. We look forward to welcoming you back again in the future!
Knowledgable
Knowledgable, helpful, accommodating- what more can you ask for!
1 września 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that you had such a positive experience with our team. Providing knowledgeable advice, helpful service and flexibility to meet our customers' needs is something we take great pride in, so it's wonderful to know you felt well looked after.
Thank you for choosing Floor Giants. We really appreciate your support and hope to welcome you back again in the future!
Team at Floor Giant
Team at Floor Giant, as always, could not have been more helpful. Measured for our house this morning, carpet chosen this afternoon and fitting within 10 days.
Absolutely would recommend. Excellent service 5 stars.
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Floor Giants
Thank you for taking the time to leave us a review!
We're delighted to hear that our team were able to make the whole process so quick and straightforward, from measuring through to choosing your carpet and arranging the fitting.
Providing helpful and efficient service is something we take great pride in, so it's wonderful to know you had such a positive experience. Thank you for choosing Floor Giants and for recommending us. We really appreciate your support and hope you love your new carpet!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.