Flipbelt Recenzje 

27
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been a long time fan of flipbelt. Recently my water bottles started leaking because the gaskets came out. I reached out to customer service and Haley was fantastic. She responded quickly and re... Zobacz więcej

Oceniono na 5 z 5

I ordered a Flipbelt a few months ago and it never arrived. I did a "Reply To" email to the purchase confirmation email not expecting much, so I was surprised when a person got back to me. I was even... Zobacz więcej

Oceniono na 1 z 5

Først ventet jeg veldig lenge etter jeg bestilte produktet til det kom frem. Da det kom fram svarte det ikke til forventingene. Prosessen med å returnere tok en evighet. Jeg har sendt varen i retur, m... Zobacz więcej

Oceniono na 5 z 5

Really impressed with FlipBelt’s customer service. You can tell you’re talking to real people who actually care—not AI or outsourced support. They were responsive, thoughtful, and solved my issue quic... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep dla biegaczy
  2. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  3. Hurtownia akcesoriów sportowych

Napisane przez firmę

FlipBelt is the pioneering company behind the revolutionary tubular running belt. Founded in 2011 by a group of outdoor enthusiasts in Boulder, Colorado, the company was created to solve the everyday frustrations athletes faced with traditional carrying solutions. What started as a simple idea in the Rocky Mountains has grown to become one of the premier running brands, now headquartered in Broomfield, Colorado. Today, FlipBelt serves runners, hikers, gym-goers, travelers, and adventurers around the world. The company is known for its commitment to thoughtful design, premium quality, and continuous innovation. In addition to its iconic Classic and Zipper belts, FlipBelt offers a full line of performance running apparel including shorts, shirts, tanks, compression gear, and accessories built with integrated belts. Proudly designed in the USA, FlipBelt remains driven by its founding spirit: creating simple, functional gear that lets athletes focus on their passion. The company continues to support the active community and evolve with the needs of those who move.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

27 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(27)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have been a long time fan of flipbelt

I have been a long time fan of flipbelt. Recently my water bottles started leaking because the gaskets came out. I reached out to customer service and Haley was fantastic. She responded quickly and resolved my issue by sending me out new caps for my water bottles because they don’t use the caps with gaskets anymore. Thank you Haley for your help. You made my day

17 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Missing Order Fixed

I ordered a Flipbelt a few months ago and it never arrived. I did a "Reply To" email to the purchase confirmation email not expecting much, so I was surprised when a person got back to me. I was even more surprised when that person (Haley W.) expressed concern about my missing purchase and helped resolved the issue. She offered either a refund or to try shipping again, less than a week later I had my Flipbelt. Honestly one of the most pleasant interactions I've had with a retailer in a long time.

7 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Fryktelig ille kundebehandling

Først ventet jeg veldig lenge etter jeg bestilte produktet til det kom frem. Da det kom fram svarte det ikke til forventingene. Prosessen med å returnere tok en evighet. Jeg har sendt varen i retur, men fortsatt ikke fått refundert pengene mine.

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Flipbelt’s products and customer service rule!

Flipbelt makes great products in fantastic colors and the firm’s customer service is amazing! Especially Kourtney!

I absolutely love Flipbelt’s compression shorts, and I have four or five pairs. And actually, I can’t stop ordering them.

So then I decided to try one of their tank tops and the compression sleeves for both my legs and my arms.

One of the items was missing from the package when I received it, and I reached out to customer service. Kourtney responded quickly, she had my issue addressed immediately, she was incredibly friendly and professional, and the missing item is already on its way, just one day after I contacted her.

Their shorts are amazing, the colors are amazing, the belts are amazing, and Kourtney is amazing!

26 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Easy return/exchange

Haley Wagner made my return/exchange process easy and seamless! She communicated clearly, quickly and most importantly, kindly! Can't wait to test out my flipbelt shorts and top before race day! Thank you Haley!

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service. A very nice girl, Haley W. helped me out after I had made a silly mistake that messed up my order she was quick to correct it and solved my problem seamlessly. Thank you Haley you are so awesome

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great compression shorts for biking too!

The FlibBelt compression shorts are amazing! I wore them for the NYC Bike Tour this past Sunday and they were great! I think these will be my go-to for biking and hiking going forward. I'll definitely buy again.

There was a QC issue with the key pocket zipper, but Haley was fantastic in facilitating an exchange. Customer service should always be this friendly and helpful. THANKS!!!! :-)

3 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Good service

Good service! !!

4 maja 2026
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Thank you for your 5-star review! We’re delighted to hear you were happy with our service. We really appreciate your feedback and look forward to helping you again in the future.

Oceniono na 5 z 5

Haley did a great job taking care of…

Haley did a great job taking care of me. I'm very pleased with her quickness to help and willingness to replace my belt for a different size.

1 maja 2026
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Thank you for your 5-star review! We’re so glad to hear Haley took great care of you and helped quickly with replacing your belt for a different size. We truly appreciate your kind feedback and will be sure to share it with her.

Oceniono na 5 z 5

Amazon made a mistake with an order

Amazon made a mistake with an order, and I reached out to FlipBelt for help. Kourtney Wagner was able to give me fast and concise instructions that made it super easy to get everything sorted out with Amazon and to get an order heading my way. She was very kind, patient, and quick to help me fix everything, and made it an incredibly positive experience.

30 kwietnia 2026
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Hi Jay,

Thank you so much for sharing your experience!

We’re sorry to hear about the mix-up with Amazon, but we’re really glad Kourtney was able to step in and help get everything sorted quickly. We’ll be sure to pass along your kind words to her—she’ll really appreciate it!

It means a lot to us that you took the time to reach out, and we’re always here if you need anything in the future.

—The FlipBelt Team

Oceniono na 4 z 5

Great product, quick service

Great product, keeps my phone and gels snug and in place, doesn't move at all when I'm doing speedwork. Stitching did begin to come out after 5 months of near-daily use. I sent photos to Flipbelt and they promptly sent a replacement. Very please with the customer service.

30 kwietnia 2026
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Hi Liam,

Thank you so much for your feedback—we’re glad to hear the belt is keeping everything secure during your runs!

We also appreciate you mentioning your experience with the stitching. While our products are designed for durability, regular use over time can lead to wear, so we’re really glad our team was able to quickly get a replacement out to you.

It means a lot to hear that you were happy with the support you received. Thanks again for choosing FlipBelt!

—The FlipBelt Team

Oceniono na 5 z 5

Great product, super comfortable and genuine company.

Really impressed with FlipBelt’s customer service. You can tell you’re talking to real people who actually care—not AI or outsourced support. They were responsive, thoughtful, and solved my issue quickly. It’s rare to find that level of genuine service these days. Highly recommend!

17 kwietnia 2026
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Hi there,

Thank you so much for the kind words—we really appreciate it!

It means a lot to hear that our customer service stood out. We take pride in keeping things personal and making sure every customer feels heard and taken care of, so your feedback truly means a lot to our team.

We’re glad you’re enjoying the product as well, and we appreciate the recommendation!

—The FlipBelt Team

Oceniono na 5 z 5

Quality and service

I got a pair of their Ouray compression shorts at a running event, but they didn’t fit. I had deleted the email receipt, thankfully when I contacted them, Haley went out of her way to help me get them exchanged. I love the shorts and really appreciate the great customer service! They are now my go to ; all because Haley helped me fix my mistake.

15 kwietnia 2026
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Hi there,

Thank you so much for the kind words! We’re thrilled to hear you’re loving your Oura y compression shorts.

Huge shoutout to Haley—we’ll make sure she sees this! She truly cares about making things right, and we’re so glad she was able to help get everything sorted for you.

We really appreciate your support and are excited to be your go-to moving forward!

—The FlipBelt Team

Oceniono na 2 z 5

Returns Process and Customer Service is Bad

Good product. Just pray it fits so you don’t have to return it.

Sent 2 emails to return and absolutely no response.

Edit: I received a response a few days later on May 24th, and just now, on June 7th, I have received a refund over two weeks after attempting to start the refund process.

22 maja 2025
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Hi Nathan,

Thank you for your feedback—we really appreciate you taking the time to share your experience.

We’re glad to hear you like the product, but we’re sorry the return process felt frustrating and that communication wasn’t as timely as it should have been. That’s not the experience we aim to provide.

Since your order was handled through our UK/EU distribution, responses and processing times can differ slightly from our U.S. support team. That said, we completely understand how the delay would be disappointing, and we’re actively working with our international partners to improve response times and make the process smoother.

We’re glad to hear your refund has now been completed, and we truly appreciate your patience throughout the process.

If there’s anything further we can assist with, please don’t hesitate to reach out.

—The FlipBelt Team

Oceniono na 3 z 5

Good product but relatively hot and bulky, US made

I bought a Flipbelt zipper for trail running. Excellent customer service, got it quickly.
The first thing I notice when picking it up is now heavy it is (compared to certain other small personal item belts). I often wonder what I left in it. It's pretty hot to wear because of the bulk and width, but it's great for carrying phone, keys and a small water bottle.
Some styles and colours are made in the United States, and people might want to consider whether that's what they wish to buy under the current international trade circumstances.

12 marca 2025
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Thank you for your review! We’re glad to hear your FlipBelt Zipper arrived quickly and has been useful for carrying your phone, keys, and water bottle while trail running.

We appreciate your honest feedback about the weight, warmth, and bulk. The Zipper style is designed for extra security and storage, but we understand it can feel more substantial, especially in warmer climates. For hot-weather runs, our FlipBelt Air may be a better fit, as it’s designed to feel lighter and more breathable while still carrying the essentials.

We’re also happy to hear you had a positive service experience with your purchase in Australia. Thanks again for sharing your feedback and for choosing FlipBelt.

Oceniono na 1 z 5

Bought a pair at an expo

Bought a pair at an expo, was given the wrong size, 2 emails later, still no response. Furious.

18 stycznia 2025
Opinia niezależna
Logo Flipbelt

Odpowiedź od Flipbelt

Thank you for your feedback. We’re very sorry to hear you were given the wrong size at the expo and that your follow-up emails may not have reached the right place. That’s understandably frustrating, and we’d like to help get this resolved.

Please contact us directly at contact@flipbelt.com
with your purchase details and the size you need, and our team will be happy to look into this for you. Thank you for bringing this to our attention.

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. I ordered the wrong size belt & urgently needed a smaller size as I was travelling the following week. Sent a message via website, received a F/U telephone call shortly after with a new flipbelt in the correct size arriving the next day by mail together with a return prepaid envelope.

22 listopada 2024
Opinia niezależna

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