Was extremely saddened to hear the news that the Discovery Festival Plymouth 2026 had been postponed until 2027. Sadly, due to other commitments, we are unable attend the new dates given s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to ask for a refund as an up and coming event was postponed till next year. They responded straightaway and were able to give me a full refund which was received within a few days. I have found... Zobacz więcej
Reakcja na opinię
A misunderstanding when we booked the Farm-Fest event, which we only realised when we checked our back account. Expecting a nightmare to resolve our issue of one ticket to many but the service we... Zobacz więcej
Reakcja na opinię
I am deeply disappointed with FIXR. I purchased a ticket for the "GIMME! GIMME! GIMME! ABBA Inspired Boat Party London" (Order ref: 6f24b5bc) because the organizer's website explicitly advertised t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co.
Dane kontaktowe
Cameo House, 11 Bear Street, WC2H 7AS, London, Zjednoczone Królestwo
- 020 3700 0610
- team@fixr.co
- fixr.co
4,5
Doskonała
631 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Prompt reply to my query
I had a query about my tickets for the Discovery Festival in Dundee which I had booked through FIXR and I got a quick reply from Amelia at FIXR confirming that all was OK and giving me the reassurance I needed. Thank you
12 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi PB,
Thank you for your review!
We're so pleased to hear that you got a prompt reply to your query about your Discovery Festival tickets. Providing quick reassurance and service is what we always aim for. We appreciate you taking the time to share your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Amelia helped when I had made a…
Amelia helped when I had made a mistake, providing a quick personal response.
31 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Rebecca,
Thank you for your review! We're so pleased to hear that our team was able to help you when you made a mistake, providing a quick personal response. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great experience
My experience with FIXR has been such a great one …. I couldn’t find my tickets to the events so I emailed them and I got my tickets back within few minutes. 😊
29 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Chelsea,
Thank you so much for your review!
We're thrilled to hear that your experience with FIXR has been such a great one. We're so pleased that after emailing us, you got your tickets back within just a few minutes! We appreciate you sharing your positive feedback.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
good
It's easy to get tickets, prices seem fair, and the fees included by the company are not excessive
8 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Seren,
Thank you for your review!
We're pleased to hear that you found it easy to get tickets and that you feel our prices and fees are fair. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
This was Leyland Round Table first time…
This was Leyland Round Table first time using FIXR for our annual Bonfire and Fireworks event and we were genuinely impressed. From the moment we got in touch, the team were knowledgeable, approachable and incredibly supportive they really took the time to guide us through the process. Everything was smooth and stress-free, and their professionalism shone throughout. A great team providing a truly seamless service. Highly recommended!
5 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Carl,
Thank you so much for this wonderful review! We are absolutely thrilled to hear that Leyland Round Table's first experience using FIXR for your annual Bonfire and Fireworks event was such a success.
It means a lot to us that you found our team knowledgeable, approachable, and incredibly supportive, taking the time to guide you through the process. Ensuring everything is smooth and stress-free for our event organisers is exactly what we aim for.
We appreciate you calling us a great team providing a truly seamless service. We look forward to supporting your future events!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi Austin,
Thank you for the review!
We're pleased to hear you had a great experience and that the process was really smooth. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Lost tickets replaced promptly
Amelia resolved our problem promptly when we couldn’t find our tickets. Excellent customer service!
4 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Martin,
Thank you for your review!
We're so pleased to hear that our customer service team was able to resolve your problem promptly and replace your lost tickets. We appreciate you recognizing our excellent customer service!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great platform for setting up events
Great platform for setting up events, support team is super responsive :)
6 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Tom,
Thank you for your review!
We're so pleased to hear that you find FIXR a great platform for setting up events and that you find our support team super responsive! We appreciate your feedback.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Customer service partnered with me as…
Customer service partnered with me as the consumer to remedy a scheduling issue I had with purchased tickets. Hayley-Ann is 5 star!
3 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi CP,
Thank you so much for this wonderful review!
We're thrilled to hear that our customer service team "partnered" with you to remedy your scheduling issue. We aim to provide helpful and supportive service, and we truly appreciate your kind words!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
The ticket protection is a scam
The ticket protection is a scam, absolutely no point paying extra, you'll just be more out of pocket if you cant attend an event due to illness.
They deliberately make it nearly impossible to get a refund.
31 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Jack,
Thanks for your review!
We’re sorry to hear that your refund application with TicketPlan was unsuccessful. As TicketPlan is a separate refund protection provider, FIXR does not have control over their decisions or policies. If you believe your claim was unfairly rejected, we would recommend reaching out to TicketPlan directly for further clarification or to appeal their decision.
You can contact TicketPlan at refunds@ticketplangroup.com.
We appreciate your understanding, and we’re sorry we’re unable to assist further in this case.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Easy to use and lots of offers
31 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Abby,
Thank you for your review!
We're pleased to hear you found the process easy to use and appreciate the lots of offers available. We value your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Very helpful staff
Very helpful staff. Sorted my issue out immediately
31 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Lisa,
Thank you for your review!
We're so pleased to hear that our staff was very helpful and sorted your issue out immediately. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi there,
Thank you for your review!
We're thrilled to hear that you experienced excellent customer service. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Problem solved very quickly
I had ordered tickets for something & I had incorrectly typed the email address. Contacted FIXR & within 24hours they had sorted my problem so quickly
30 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review!
We're pleased to hear that even after incorrectly typing your email address, you contacted FIXR and we had your problem sorted out so quickly within 24 hours. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
rly easy to use
29 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Johrran,
Thank you for your review! We're glad to hear you found the process really easy to use. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi Evie,
Thank you for the review! We're glad to hear you find FIXR great for tickets! We appreciate your feedback.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great quick reply and got the tickets…
Great quick reply and got the tickets that had disappeared of my profile quick enough as I had a party the same day. Thank you Amelia for your help.
23 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you so much for your review!
We're thrilled to hear that our team provided a great quick reply and got your tickets sorted out quickly enough for your party the same day. We appreciate your kind words and are so glad we could help!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Prompt and professional response
Prompt and professional response
Thank you
15 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Richard,
Thank you for your review!
We're so pleased to hear that you experienced a prompt and professional response. We appreciate your kind words!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great for charity events
Great for charity events, I’ve done 2 now with Fixr and it’s just great - plus discounted fees. Super responsive team making end of event pay outs painless! Thank you Amelia!
22 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Zoe,
Thank you so much for this wonderful review!
We're thrilled to hear that FIXR is great for your charity events and that you've had such a positive experience across both.
We're especially pleased that you appreciate the discounted fees and find our team super responsive in making end-of-event payouts painless. That's exactly what we aim for! We appreciate your business and kind words!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Lost tickets
I was able to solve my problem quite quickly. Many thanks to this company.
21 października 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review!
We're so pleased to hear that you were able to solve your problem quite quickly. We appreciate you taking the time to share your positive feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.