Was extremely saddened to hear the news that the Discovery Festival Plymouth 2026 had been postponed until 2027. Sadly, due to other commitments, we are unable attend the new dates given s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to ask for a refund as an up and coming event was postponed till next year. They responded straightaway and were able to give me a full refund which was received within a few days. I have found... Zobacz więcej
Reakcja na opinię
A misunderstanding when we booked the Farm-Fest event, which we only realised when we checked our back account. Expecting a nightmare to resolve our issue of one ticket to many but the service we... Zobacz więcej
Reakcja na opinię
I am deeply disappointed with FIXR. I purchased a ticket for the "GIMME! GIMME! GIMME! ABBA Inspired Boat Party London" (Order ref: 6f24b5bc) because the organizer's website explicitly advertised t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co.
Dane kontaktowe
Cameo House, 11 Bear Street, WC2H 7AS, London, Zjednoczone Królestwo
- 020 3700 0610
- team@fixr.co
- fixr.co
4,5
Doskonała
631 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Got myself into a pickle with tickets
Got myself into a pickle with tickets, thought I had deleted then from phone. Contacted Fixr and Amelia replied promptly sending tickets to me again. Then found originals. Family will now enjoy Illuminate experience. Thank you Amelia
17 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Jenny,
Thank you for your review! We are so glad we could help get your tickets sorted.
We're happy to hear that our team was able to reply promptly and send your tickets over so your family can enjoy the Illuminate experience.
We appreciate your feedback! If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Brilliant service
Brilliant service. Amelia responded to my email very quickly and resolved my ticket issue immediately, Very impressed — thank you
15 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Mutsa,
Thank you for your review! We are so pleased to hear that you received brilliant service.
We're glad to hear our team was able to respond to your email quickly and resolve your ticket issue immediately. It’s great to know you were impressed with the support!
We appreciate your feedback! If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great customer service
Great customer service! Amelia provided excellent service. She was attentive, and made the whole process smooth and stress-free. Thank you, Amelia, for your outstanding help!
17 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you received great customer service.
It’s wonderful to know that our team was attentive and made the whole process smooth and stress-free. We appreciate your kind words and are happy we could provide such outstanding help
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Response to an issue
Amelia responded in minutes to my concern regarding mislaid tickets satisfactorily
Cannot ask for a better service than thst
17 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Ron,
Thank you for your review! We're so pleased to hear that our team responded to your concern within minutes and resolved it satisfactorily.
It’s great to know you found the service so efficient—we appreciate your kind feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great service
Great service, prompt responses, help and advice. Can’t fault them in any way.
Had a couple of enquiries and they were very efficient.
16 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Karen,
Thank you for your review! We're so pleased to hear that you received great service and prompt responses.
It’s wonderful to know that our team was efficient in providing help and advice for your enquiries. We appreciate your kind feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Amelia with FIXR is amazing!
Amelia with FIXR, has been so helpful to me, around a scheduling conflict that I had with my tickets! Such excellent customer service! I am beyond impressed!
11 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that our team was able to help you resolve your scheduling conflict.
We take great pride in providing excellent customer service, and it’s wonderful to know you were impressed with the support you received. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
I had to contact the team as I had lost…
I had to contact the team as I had lost my tickets for the Guildford Illuminations.
Hayley-Ann and Amelia sent them to me and were very friendly and helpful.
Super service!!
9 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We are so glad we could help you recover your tickets for the Guildford Illuminations.
It’s wonderful to hear that our team was friendly and helpful in getting those sent over to you. We appreciate your kind words and are happy we could provide super service!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Excellent customer service from Amelia…
Excellent customer service from Amelia AT FIXR. I rarely get the chance to tell someone their service has been exemplary but Amelia was incredibly efficient, friendly and helpful when dealing with the changing of some tickets due to me buying the wrong ones. It was a pleasure to deal with FIXR and in particular Amelia . THANKYOU.
11 grudnia 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We are so pleased to hear that you received exemplary service from our team.
It's wonderful to know we could help you efficiently with your ticket change. We take great pride in making these processes as smooth as possible, and we appreciate your kind feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
My family had a wonderful time
My family had a wonderful time. The staff and management went out of their way to make us feel welcome.
30 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Victor,
Thank you for your review! We're thrilled to hear that you and your family had a wonderful time.
It is great to know that our staff and management made you feel so welcome. We appreciate your kind words and hope to see you again soon!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Assistance with Downloading of Tickets
The lady named Amelia helped me out with sending me my tickest since I was struggling to download them. She was swift and very kind, the reception was felt through the email she sent. The quality of the post sales service is very good and I would buy tickets from their website on any day due to that alone.
26 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you so much for this wonderful review! We're so pleased to hear that our customer service team was able to help you swiftly and kindly with downloading your tickets.
We aim for all communication to be helpful and positive, and it means a great deal to us to know that the quality of our post-sales service makes you want to buy tickets from us any day. We truly value your business!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Ordered tickets but didnt receive an…
Ordered tickets but didnt receive an order confirmation email. Turns out there was a typo in email, but fixr team dealt with it accordingly and I received my tickets in the correct email after a day or so. Thanks all
28 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Kelly,
Thank you for your review!
We're pleased to hear that even though there was a typo in your email, our team dealt with the issue accordingly and ensured you received your tickets promptly. We appreciate you taking the time to share your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great service and support
Great customer service and my query resolved and my tickets amended. Revised emails sent and everything sorted, amazing support, thank you!
26 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Lorraine,
Thank you so much for your review!
We're thrilled to hear that you experienced great customer service and support, and that our team was able to quickly resolve your query and amend your tickets. We appreciate your kind words!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi Emma,
Thank you for your review!
We're so pleased to hear you found the process really easy to use. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi Dulcie,
Thank you for the review! We're glad to hear you had a good experience. We appreciate your positive feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
The service was super quick
The service was super quick, I didn’t have to wait ages for an email back! Everyone was super polite and friendly, it came across like they actually wanted to help which was great! Brilliant experience!
20 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Katie,
Thank you so much for your review! We're thrilled to hear that you found the service super quick and that you didn't have to wait ages for an email back.
It's wonderful to know that our team came across as super polite and friendly and genuinely wanted to help. We aim for every interaction to be a brilliant experience, and we appreciate your kind words!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Really responsive on the live chat
Really responsive on the live chat, solved my query really quickly and were really friendly.
14 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Will,
Thank you for your review! We're so pleased to hear that you found our team really responsive on the live chat and that your query was solved quickly and friendly. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Excellent service
Excellent service . I made a mistake when ordering as I entered the wrong email address. I wrote an email and got a response and everything sorted out the same day. Highly recommended
14 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Claire,
Thank you so much for your review!
We're thrilled to hear that you experienced excellent service. We're especially pleased that even after making a mistake with your email address, we were able to get everything sorted out for you the same day. We appreciate your high recommendation!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Really quick response
Really quick response, answered my question in full, very impressive service.
Thanks very much👍🏼
13 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Rob,
Thank you so much for your review! We're thrilled to hear that you experienced a really quick response and that we answered your question in full. We appreciate your kind words about our impressive service!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Easy process and really good customer…
Easy process and really good customer service help
13 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Nicky,
Thank you for your review! We're so pleased to hear you found the process easy and that you received really good customer service help. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
I made a silly mistake whilst using the…
I made a silly mistake whilst using the app and when I contacted Fixr they instantly replied and sorted out my issue!
13 listopada 2025
Opinia niezależna
Odpowiedź od FIXR
Hi Eva,
Thank you for your review! We're so pleased to hear that even after making a mistake, you contacted us and we instantly replied and sorted out your issue! We appreciate you taking the time to share your feedback.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.