Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

You are making it easy to set up the dimension One Time throughout of the process to installing the draw boxes with this hardware. And and avoiding serious mistakes.

Oceniono na 5 z 5

Great quality, this should work well with concealed fixing to our panel work. All products delivered and well/safely package. Would recommend this supplier if you’re in the market for some quality... Zobacz więcej

Oceniono na 1 z 5

3 producten besteld, 1 incompleet ontvangen, 1 helemaal nooit. Al meer dan 6 maand bezig m’n geld terug te krijgen. Er wordt niet gereageerd op mails, 1x een respons gehad dat alles zsm alsnog complee... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Oggi 25 maggio 2024 ho ricevuto l'articolo mancante da una precedente spedizione, naturalmente ho dovuto sollecitare e informare il servizio clienti che avevo ricevuto il pacco con un articolo man... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Magazyn narzędzi

Napisane przez firmę

Discover the unparalleled craftsmanship and superior quality of Fivalo woodworking tools. Our brand is synonymous with excellence, offering a range of unique products meticulously crafted to elevate your woodworking experience. At Fivalo, we take pride in our direct factory-to-consumer approach, ensuring that each tool is expertly manufactured with precision and care. From traditional hand tools to innovative power tools, every product in our lineup is designed to meet the highest standards of performance and durability. Experience the difference with Fivalo woodworking tools. Whether you're a seasoned professional or a hobbyist, our commitment to quality craftsmanship and innovation will empower you to create with confidence and precision. Elevate your woodworking projects with Fivalo – where quality meets craftsmanship


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

107 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 75% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Your tool works great

Your tool works great. I did not get instructions on how to adjust the depth. Could you send that to me? thanks

5 marca 2026
Opinia niezależna
Logo Fivalo

Odpowiedź od Fivalo

Hi Karl,

Thank you very much for your review and for your kind words about the tool — we’re really happy to hear that it’s working great for you! 😊

Regarding the depth adjustment instructions, we’d be glad to help.

Please contact our support team at contact@fivalo.com, and we will send you a clear PDF guide with step-by-step instructions on how to properly adjust the depth of the tool.

Our team (Sarah, Emily, or Olivia) will make sure you receive the instructions as quickly as possible so you can get the best results from your Fivalo tool.

Thank you again for choosing Fivalo and for being part of our woodworking community!

Best regards,
Fivalo Support Team
contact@fivalo.com
www.fivalo.com 🔧🪵

Oceniono na 5 z 5

Very good quality

Haven’t had a chance to them yet, but the quality is great and I’m sure they will be very helpful. I like tools that make my cabinet making easier. Thanks

2 marca 2026
Opinia niezależna
Logo Fivalo

Odpowiedź od Fivalo

Hi,

Thank you very much for your kind review! 😊

We’re really glad to hear that you’re happy with the quality of the tools. At Fivalo, our goal is to create tools that make cabinet making and woodworking easier, faster, and more precise.

We’re confident that once you start using them in your projects, they’ll become a valuable part of your workshop.

If you ever need tips, guides, or assistance, our support team is always happy to help. Just contact us at contact@fivalo.com.

Thank you again for choosing Fivalo and for your support! 🔧🪵

Best regards,

Fivalo Customer Support Team

Oceniono na 1 z 5

Cheap Chinese tools at expensive price

Cheap Chinese tools at expensive price. Customer service is very slow and providing misleading information. All of my orders came in plastic bags with Chinese labels, no manual no proper packing as per their website pictures, some items totally different than advertised. All this products can be purchased from China 3 or 4 times cheaper. Forcing me to pay for return when they clearly misleading customers. Don't fall into this.
Your reply to my review sounds very nice and professional but in real world you are still dealing with my return and decided to ignore me. You're not customer focused. Regarding protective packaging it's nonsense you just don't want to waste money on proper packaging. I have provided pictures to you that items are different than those which are advertised and none got your logo. Nice try to make it look professionally but it's a scam

26 lutego 2026
Opinia niezależna
Logo Fivalo

Odpowiedź od Fivalo

Hi,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

At Fivalo, we focus on providing practical tools that help woodworkers and cabinet makers work more efficiently. Product quality and customer satisfaction are very important to us, and we take concerns like yours seriously.

Regarding your comments:

• Packaging: Some orders are shipped in protective packaging to ensure the tools arrive safely during transit.
• Instructions: Many of our tools include digital guides or PDF instructions, which we are always happy to provide if they were not included in the package.
• Product concerns: If any item you received appears different from what was advertised, we would definitely like to review this and resolve it for you.
• Returns: Our team follows our return policy, but we always try to find a fair solution when a customer has a genuine issue.

Please contact our support team at contact@fivalo.com with your order number and photos of the items you received, and our team (Sarah, Emily, or Olivia) will review your case and assist you as quickly as possible.

We appreciate your feedback and the opportunity to make things right.

Best regards,
Fivalo Customer Support Team
contact@fivalo.com
www.fivalo.com 🔧

Oceniono na 1 z 5

Materiale scadente!

Materiale scadente! Cinesate di latta e plastica Ho mandato una mail per avere il diritto di rimborso prima dei 14 giorni secondo la legge italiana. Mai risposto!! Ho speso più di 250€ su della roba che a mala pena vale 10 non fatevi fregare con queste pubblicità intensive vergognatevi!!!

25 lutego 2026
Opinia niezależna
Logo Fivalo

Odpowiedź od Fivalo

Gentile Cliente,

Ci dispiace sinceramente leggere la sua esperienza e comprendiamo la sua frustrazione.

Fivalo non vende prodotti “usa e getta”, ma strumenti progettati per l’utilizzo nel fai-da-te e nella falegnameria. Tuttavia, rispettiamo pienamente il diritto di recesso previsto dalla normativa europea e italiana entro 14 giorni.

Se ha già inviato un’email e non ha ricevuto risposta, è possibile che il messaggio non sia arrivato correttamente o sia finito nello spam — rispondiamo sempre ai nostri clienti.

La invitiamo gentilmente a scriverci nuovamente a support@fivalo.com indicando:

• Numero d’ordine
• Nome completo
• Prodotto/i che desidera restituire

Provvederemo immediatamente a fornirle le istruzioni per il reso secondo le condizioni previste.

Il nostro obiettivo non è mai “fregare” nessuno, ma trovare una soluzione concreta e corretta per ogni cliente.

Restiamo a disposizione per risolvere la situazione nel più breve tempo possibile.

Cordiali saluti,
Martin
Fivalo Customer Support Team

Oceniono na 5 z 5

Great quality

Great quality, this should work well with concealed fixing to our panel work.
All products delivered and well/safely package.
Would recommend this supplier if you’re in the market for some quality tooling, or simplify areas of your carpentry work.

22 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

They take your money and give you nothing

Having waited over 2 weeks for delivery, the courier Yodel said it had been delivered but it hadn't - contacted both Yodel and Fivalo but no responses. I've now chased Fivalo 4 times with no response. Don't let them take your money for nothing in return.
Additional note: despite the message below, this issue remains unresolved as Fivalo STILL have not responded to any of my four emails after a month. Obviously massaging the public perception is more important to Fivalo than actually doing customer service. DO NOT BUY FROM THIS COMPANY

15 lutego 2026
Opinia niezależna
Logo Fivalo

Odpowiedź od Fivalo

Hi,

We’re truly sorry to hear about your experience — this is absolutely not the level of service we aim to provide.

First, please know that we would never take a customer’s money and ignore the situation. If Yodel marked the parcel as delivered but you didn’t receive it, this usually means one of the following:

• It was left in a safe place
• It was delivered to a neighbour
• It was prematurely scanned by the courier
• There was a delivery error

However, what concerns us most is that you feel your messages were unanswered. We respond to all customer emails, but sometimes messages can unfortunately land in spam or fail to come through our system.

Please contact us directly at support@fivalo.com with your:
• Full name
• Order number
• Delivery address

We will immediately:
• Open a claim with Yodel
• Investigate the GPS delivery scan
• Arrange a replacement or solution if the parcel is confirmed lost

Your satisfaction matters to us, and we will make this right.

Kind regards,
Martin
Fivalo Customer Support Team

Oceniono na 5 z 5

As a Carpenter & Joiner with over 40…

As a Carpenter & Joiner with over 40 years experience in the domestic bespoke fitted furniture business I value tools and equipment that performs well and does the job it was bought for and is hardwearing and long lasting. As this is only a recent purchase time will tell if it is hardwearing and long lasting, however so far I’m very pleased with this tool’s performance.

10 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Ordine #35343 sono ancora in attesa da…

Ordine #35343 sono ancora in attesa da 15 giorni.

29 stycznia 2026
Opinia niezależna
Logo Fivalo

Odpowiedź od Fivalo

Ciao,

Ci dispiace molto per l’attesa e comprendiamo perfettamente la tua preoccupazione.

L’ordine #35343 risulta spedito ed è attualmente in transito. In questo periodo le consegne possono richiedere 10–15 giorni lavorativi, a seconda del corriere e della zona di destinazione.

Se sono già trascorsi 15 giorni, ti chiediamo gentilmente di scriverci a support@fivalo.com così possiamo:

• Verificare lo stato dettagliato della spedizione
• Controllare eventuali ritardi del corriere
• Aprire un reclamo se necessario
• Fornirti una soluzione rapida

Il nostro obiettivo è che tu riceva il tuo ordine il prima possibile e siamo qui per aiutarti.

Grazie per la pazienza.

Cordiali saluti,
Martin
Fivalo Customer Support Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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