The bread is always super fresh. I love love love my faux fur bed cover throw. I enjoy the variety I'm experiencing atm. Delivery is excellent.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Super easy to order. Good communication. Good prices. Plus, I don't have run the gauntlet of Paknsave dodging smelly people, people in pajamas, and whole families blocking the isle. The prices ar... Zobacz więcej
Made 3 separate pantry orders over 2 months and all 3 had been packaged terribly. Crushed biscuits and cereal because heavy goods put on top. Also open shower gel which leaked throughout box. Products... Zobacz więcej
I am a return purchaser and over the years I have been dealing with Fishpond the service give has been excellent. I've never had an issue. One minor matter that probably could be improved is the pac... Zobacz więcej
Informacje dotyczące firmy
O Fishpond.co.nz
Napisane przez firmę
We’re a friendly and hard-working team with a passion for selling great products online. Since 2004, we’ve been delivering an exceptional shopping experience to customers worldwide, offering a vast selection of books, music, and movies at competitive prices.
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
With over two decades of e-commerce expertise, we have built a trusted platform that connects shoppers with high-quality products from reliable suppliers around the globe. Our goal is simple: to make online shopping easy, affordable, and enjoyable for everyone.
Fishpond operates internationally, with dedicated websites serving customers across multiple countries. We have strategically placed warehouses in New Zealand, Australia, the United Kingdom, and the United States, allowing us to efficiently store, process, and ship orders with speed and reliability.
What we offer:
- Books – A diverse collection ranging from bestsellers to niche titles, catering to all interests
- Music – A broad selection of albums and genres, from timeless classics to the latest hits
- Movies – An extensive catalogue of films and TV shows for every taste
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
Dane kontaktowe
Australia
- fishpond.co.nz
3,9
Dobra
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
ordered an LP a month ago
ordered an LP a month ago, checked tracking to see it is being ordered and wont be sent out until May
Do not sell things that are not in stock.
25 kwietnia 2025
Opinia niezależna
Odpowiedź od Fishpond.co.nz
Hi there,
That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
We have sent you a message to get the order information and our Customer Experience team will then contact you directly to resolve this matter for you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
Quick help with a faulty delivery
I ordered three copies of 'Grief is the Thing with Feathers' but the parcel wasn't well sealed and only contained one copy upon delivery. I contacted Fishpond and they arrange for two more copies to be sent to me immediately. Wonderful service!
4 marca 2025
Opinia niezależna
Excellent communication and service
Excellent communication and service. Item competitively priced.
13 lutego 2025
Opinia niezależna
Fishpond offers great service and quick…
Fishpond offers great service and quick follow up when necessary.
16 kwietnia 2025
Opinia niezależna
Possible scammers
Possible scammers. Avoid. Will automatically debit credit card premium fee of $49.95 if you don't advise them not to. No easy way to email them your valid concerns. Pathetic. M
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Fishpond.co.nz
Hello Mark,
Thank you for your feedback. Just to clarify, no charge was made — we simply sent a notification in advance as a courtesy before the free trial ended, and your card was charged the next week.
Our customer service team will be reaching out to you directly to help resolve this, and we’re happy to assist with any concerns or cancellations.
Kind regards,
Catherine
I presum,e the book was "the enigma of…
I presum,e the book was "the enigma of reason" it arrived very quickly ...from where i am not sure as it had NO paper account! . I believe things are pretty chaotic , amazon is apparently defunct ! is this so? as an old the whole computer situation is made BEWILDERING!!! as confusing paperwork is a REAL PROBLEM ...an 1890 format would be GREAT WHO ,WHAT (specifically) HOW MUCH (price) . clear information is paramount. .the packaging was exellent,
26 marca 2025
Service was prompt and I was able to…
Service was prompt and I was able to track my purchase which arrived earlier than anticipated.
25 marca 2025
Great trade thank you .book in perrfect…
Great trade thank you .book in perrfect condition🙄
26 marca 2025
Great quick delivery
18 marca 2025
My go to place great service
19 marca 2025
Good selection better prices and …
Good selection better prices and delivery is always as they say. I give them top marks.
25 marca 2025
Good tracking but slow from UK supplier to Australia
Good tracking of where parcel was. Just took awhile getting from Uk supplier to Australia. Quick delivery to NZ however from Aussie. Good choice of books.
26 marca 2025
I really appreciate my Fishpond!
I really appreciate my Fishpond!! Browsing and buying is easy, deliveries are very fast and the packing is firm and protective. Definitely 5 star people!!
4 kwietnia 2025
Opinia niezależna
I bought a book in december they…
I bought a book in december they provided Aramex tracking after waiting for months said the parcel was lost amd provided me the refund. I went and bought the same book again as I needed the book. Again same happened and got the refund. So now I bought the book third time and this time too appears it is lost. I have been in touch with our mail services, and it appears that the parcel is not received by courier. Over the past few days, I had to make a number of phone calls to try and established where the parcel is, and I have no idea. Had to wait for five months just for one damn book whole semester is gone and no book at sight. Never buying again from fishpond. God dont want refund just send me the damn book.
Regards,
Santosh Gautam
Update : I have finally received my book. Also, got a positive response from fishpond. Updating the stars for positive response.
9 kwietnia 2025
Odpowiedź od Fishpond.co.nz
Hi Santosh,
We’re truly sorry for the ongoing issues with your order. We understand your frustration, and we’re taking this seriously. While a refund has already been issued, we know you’re still hoping to receive the book.
Please contact us directly, and we’ll do everything we can to assist with a solution. Thank you for your patience, and again, we apologize for the inconvenience.
Kind regards,
Catherine
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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