The bread is always super fresh. I love love love my faux fur bed cover throw. I enjoy the variety I'm experiencing atm. Delivery is excellent.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Super easy to order. Good communication. Good prices. Plus, I don't have run the gauntlet of Paknsave dodging smelly people, people in pajamas, and whole families blocking the isle. The prices ar... Zobacz więcej
Made 3 separate pantry orders over 2 months and all 3 had been packaged terribly. Crushed biscuits and cereal because heavy goods put on top. Also open shower gel which leaked throughout box. Products... Zobacz więcej
I am a return purchaser and over the years I have been dealing with Fishpond the service give has been excellent. I've never had an issue. One minor matter that probably could be improved is the pac... Zobacz więcej
Informacje dotyczące firmy
O Fishpond.co.nz
Napisane przez firmę
We’re a friendly and hard-working team with a passion for selling great products online. Since 2004, we’ve been delivering an exceptional shopping experience to customers worldwide, offering a vast selection of books, music, and movies at competitive prices.
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
With over two decades of e-commerce expertise, we have built a trusted platform that connects shoppers with high-quality products from reliable suppliers around the globe. Our goal is simple: to make online shopping easy, affordable, and enjoyable for everyone.
Fishpond operates internationally, with dedicated websites serving customers across multiple countries. We have strategically placed warehouses in New Zealand, Australia, the United Kingdom, and the United States, allowing us to efficiently store, process, and ship orders with speed and reliability.
What we offer:
- Books – A diverse collection ranging from bestsellers to niche titles, catering to all interests
- Music – A broad selection of albums and genres, from timeless classics to the latest hits
- Movies – An extensive catalogue of films and TV shows for every taste
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
Dane kontaktowe
Australia
- fishpond.co.nz
3,9
Dobra
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fishpond provides an excellent service in purchasing and receiving my package. I also am happy at the costs of purchase too. Most grateful.
Fishpond provides an excellent service to booking, purchasing and receiving my package in a timely manner is wonderful.
5 maja 2025
Book Never arrived!
Book Never arrived!
My wife is in chronic pain and we were recomended a book which we ordered. There have been various delays and at one stage they warned it may be cancelled, but then their tracking said that the book was on its way. Hurrah! we thought. Today after 2 months of waiting they said they were cancellingthe order. This is not for some delicate, complicated made to order piece of engineering, just a book. They have failed miserably, will never use again.
25 maja 2025
Opinia niezależna
Odpowiedź od Fishpond.co.nz
Hi there,
That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
We have sent you a private message to get the order information and our Customer Experience team will then contact you directly to resolve this matter for you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
Hesitant to buy from Fishpond again – ETA kept shifting
I was really eager to start reading a particular book. I ordered it from Fishpond because it showed that it would be shipped locally from within NZ. In the end, it took 4 weeks to arrive from the UK.
14 maja 2025
Odpowiedź od Fishpond.co.nz
Hi Tronel,
We're sorry to hear about your experience.
After reviewing the order, we found that the item from our local supplier didn't arrive, so we had to reorder it from one of our other suppliers.
We're working hard to improve our systems and processes to prevent this from happening again.
We hope you'll give us another chance to provide a better shopping experience.
If you have any questions or need help, feel free to reach out. We're here to help.
Kind regards,
Catherine
Selling books when they're out of stock
I've ordered several books over the past few months that showed as being in stock. After waiting for over a month, I'm told that the books are out of stock.
In most places its illegal to sell stock when you know there's no stock.
Refunds are fairly quick, but the books still show as being available online AFTER getting a refund.
28 kwietnia 2025
Odpowiedź od Fishpond.co.nz
Hi Peter,
Thank you for your feedback.
We're sorry to hear about your experience. However, after reviewing this order, we see that it was shipped and delivered.
Our Customer Experience team will contact you directly to gather more information.
Kind regards,
Catherine
NOTHING LIKE FISHING
Great service and if the book is unable to be sourced you are informed. I would like to see a faster turn around in return of funds if a text cannot be sourced.
1 maja 2025
My book came within the tiimeframe
My book came within the tiimeframe. In excellent condition. I was so grateful.
28 kwietnia 2025
took longer to receive than i expected…
took longer to receive than i expected but it got here in the end
5 maja 2025
Odpowiedź od Fishpond.co.nz
Hi Dave,
We're sorry your order took longer than expected. We know we can do better.
We've found a part of our process that caused delays and are working to fix it.
We hope you'll give us another chance to give you a better shopping experience next time.
If you have any more questions or need further assistance, feel free to reach out.
Kind regards,
Catherine
Just seemed to take a long time to get…
Just seemed to take a long time to get here but pleased to have it.
5 maja 2025
Great customer service.
Very happy with the delivery of my little book. 121 Tips for Better Bridge by Paul Mendelson is a brilliant book for any bridge player.
28 kwietnia 2025
So easy to order. So easy to order online and the book…
So easy to order online and the book arrived pretty fast after payment made. I was kept informed on delivery.
28 kwietnia 2025
Quick and efficient service
28 kwietnia 2025
Ten characters and more
28 kwietnia 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.