All the engineers, from the cable gentlemen who worked in very hot temperatures, to the installation engineers, they were all fantastic covering 3 floors of our building. All were clean and fast w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Please can I just say a big THANK YOU to Callum Entwistle who has visited site on 2 occasions and has patiently worked through 2 days of difficult frustrating situations concerning us moving. I... Zobacz więcej
Reakcja na opinię
Regarding a broadband circuit that Firstcom recently installed - Carly was responsive around the installation and kept us fully updated round it's progress. Outside of Firstcom's control there was a f... Zobacz więcej
Reakcja na opinię
Very happy with Firstcom, we have used them for many years. We have just had an upgrade on our broadband/telephone system, Charlotte our project co-ordinator was excellent. She kept us informed throu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Firstcom Europe provides business communications solutions for businesses of all sizes. We specialise in: -Unified Communications - Cloud based phones systems (VoIP) -Contact Centre Solutions -Business Mobiles -Broadband -IT and Managed Services We have been providing companies with VoIP solutions since 2004. We can help you move from your existing system to a user-friendly modern cloud solution. 0333 0237000
Dane kontaktowe
2nd Floor, 1b Parklands, Lostock, BL6 4SD, Bolton, Zjednoczone Królestwo
- 0333 0237000
- info@firstcomeurope.co.uk
- firstcomeurope.co.uk
4,8
Doskonała
345 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Seamless transition
Carly Winrow made this process seamless. She was very helpful with all aspects of the install from making sure that the correct equipment was chosen to arranging a convenient time for the install to take place with minimal disruption.
Great service, would highly recommend.
1 października 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you, Warren, for your great feedback! Carly is delighted with your kind words.
Charlotte on the installations team has…
Charlotte on the installations team has been great during the whole installation process. She was very informative and has been great with organising our instal around nursery schedules. Very happy with our new phones! Thanks.
30 września 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your fantastic feedback! We have passed this on to Charlotte for you!
Dealt with Rachel O'Byrne on a couple…
Dealt with Rachel O'Byrne on a couple of occassions - very friendly, very speedy response and allowed me to keep on top of my queries. Would recommend.
30 września 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your fantastic feedback, Anil! We will pass your great comments on to Rachel.
Outstanding service
Outstanding service – professional, reliable and a pleasure to deal with. Would definitely recommend.
24 września 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback, Joanne!
Odpowiedź od Firstcom Europe
Thank you for your great feedback!
Trusted and excellent partner
We have used Firstcome for many years and have been consisently impressed with their focus for excellence, support and customer centric approach to our business.
We would have no concerns to recommend this business to anyone. Great product, diverse, and supportive our needs.
24 września 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback, Lloyd!
Fantastic Customer service engineer was…
Fantastic Customer service engineer was brilliant couldn’t fault them from order to install.
19 września 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback, Danny!
Odpowiedź od Firstcom Europe
Thank you for your great review, Fiona!
Lovely Engineer
We have had some issues with our network dropping in and out. An engineer Warren was sent out to help diagnose the problem. He was exceptionally thorough, found the issue and fixed it for us. He also helped us with a few different queries that we had regarding the logins and phone system. He was professional, friendly and helpful. Thank you for all your help!
15 września 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback! We'll be sure to pass this on to Warren for you.
Excellent Service
Company kept me very well informed around attendance dates etc. The engineer also made contact to confirm arrival times and was on time.
Completed all tasks, very professional, knowledgeable, clean and tidy. Whilst also being friendly and approachable.
All in all, very satisfied. Would highly recommend.
8 września 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback!
Odpowiedź od Firstcom Europe
Thank you for your great review! We'd love to know who assisted you so that we can pass your message on.
Jake was extremely helpful and very…
Jake was extremely helpful and very pleasant. He showed us how to use the new system and when we had questions he answered throughly. He is credit to your company. Thank you
28 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your feedback - we have passed this on to Jake!
Exceptional Service
Exceptional Service! arrived within an hour of the job being logged. Fixed the problem and helped us with some other problems we were experiencing.
Fantastic engineer - thank you!
27 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback!
Friendly and helpful engineers
Friendly and helpful engineers did a great job and made sure everyone was comfortable with the new system
27 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback!
Super easy switch over
If I was rating the Firstcom engineer's visit I would have given it 5 stars easily! Warren (the engineer) made the switch over of phones and broadband super easy. He was extremely polite, pleasant and patience taking time to explain the new system and dealing with our external IT consultant to ensure everything could be switched over smoothly. What an asset to the company.
I have slightly reduced the score due to how long we have waited for the install and issues with the line installation. There was also a facility missing from the phone services. Nothing major and nothing that would prevent me recommending them - just not a full five stars on this occasion
21 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your feedback, we have passed it on to the team.
Would hesitate to recommend
We signed up our business to Firstcom in order to update our business phone lines. Chris Kirkwood was very helpful from the first visit and has always been available for help since then. Whenever we have had an issue it has been resolved quickly and efficiently. I wouldn't hesitate to recommend them.
21 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback, we have passed your kind words on to Chris!
Replace broadband line (Callum Engineer)
Callum (Engineer) attended our company to replace a broadband line. We found him polite, attentive and got the job finished in record time. 🙂 We have only been with FirstComm a couple of months but so far so good.
20 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback!
Elliott Dobie has been and set our new…
Elliott Dobie has been and set our new phones up for us today. Thank you for being so patient with us, all looks good so far!
19 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your feedback!
Excellent
We purchased our phone system from Anthony Fitzpatrick a number of years ago when the company was Telesis. He was excellent then and continued in the same manner over the years. The rest of the team were also faultless. Now we are retiring and closing our business the assistance we have received from Anthony and the team has been great. Thanks to everyone.
19 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback!
Excellent service by Sam. A very professional and polite engineer.
The process of changing to the new system was done very well by the First Com Europe engineer, Sam. He was very professional and considerate when working in our office. We appreciate the work done and are very happy with our new phones with the newest technology starlink!
15 sierpnia 2025
Opinia niezależna
Odpowiedź od Firstcom Europe
Thank you for your great feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.