Firstcom Europe Recenzje 

The process of changing to the new system was done very well by the First Com Europe engineer, Sam. He was very professional and considerate when working in our office. We appreciate the work done and are very happy with our new phones with the newest technology starlink!

We have worked with Firstcom for several years and always found them to be helpful. We recently upgraded our broadband and worked with Carly Winrow - she kept in touch every step of the way and had a very proactive approach, thank you Carly!

My calls were answered very quickly and in a really friendly manner. Charlie helped to resolve the problem and was really approachable and explained things in simple (non technical) terms to me. He was great, thank you.

As a Firstcom Partner, we highly value the relationship that we have with our account manager; the provisioning and service delivery team; and the first class support team. Each and every member is always quick to respond, enabling us to serve our clients needs quickly and efficiently.

Great Customer service and communication.
We use Firstcom for our phone system and IT support and would highly recommend.

Jake was very helpful, punctual and diagnosed and fixed the problem quickly.

Terrible customer service, no understanding whatsoever, putting profit first.

Charlie was brilliant in sorting out my remote connection, it was challenging but he worked hard and called back when he said he would and we eventually got it to work, thank you!

Nigel (Engineer) attended our dental practice today. The phones had been down for a few days so you can imagine the inconvenience. Nigel within minutes had diagnosed the issue - fixed the problem that was within his remit and explained why it had happened in layman's terms so I completely understood the issue with no jargon. An excellent employee from Firstcom Europe.

Had a full telecommunications install today, both Warren and Callum were excellent representatives of 1st com, both very efficient, tidy and polite and both went above and beyond to ensure all cabling was hidden and left behind a very tidy install.
Would highly recommend 1st com and their team.
5 stars are not enough, definitely a 11 out of 10.

Carly was most helpful and responded to the all our issues very quickly.

Carly Winrow has been extremely helpful since we agreed a new contract with Firstcom. Easily contactable when our IT support required further information.

I find that any work that needs to be carried out you always respond quickly definitely within 1 working day, depending what time of day you ring up.

Having reported my issue through eh service desk email, I received a call back on my mobile as working remotely, within half an hour. Oliver sorted the first issue straight away, the second was a little more tricky but fair play, he stuck at it and the printer links a dream.

Very professional service, engineer arrived on time, friendly and set up our phone system efficiently

Solved my problem quickly and I now know what to do it it happens again.

I have just moved premisses and i wouldn't use any other company. The service and patience are A1. I am a nightmare with technology and all the staff have been amazing with myself and the team. From Anthony who come and sorted my contracts, Mike who done the install with his mate ( arrrgh forgot your name so sorry ) such nice guys. Nothing is too much. I had a issues on the second day with the phones the technician was out within the hour.
Massive shout out to Matt Wilde & Alicia. If matt left I would leave with him lol
I deal with so many companies and this is one of my favs. Thanks guys i really appreciate everything.

My company was moving premises and needed our phones and internet installing asap and thanks to Ashley he made it happen for us

We have been with Firstcom for 7 years, and have found them to be very good. They do exactly what they promise to do, and the billing is exactly as described with no nasty surprises. The technical support over the years has been also very good on the few occasions we needed it. They have just installed our new 2025 upgraded phone system, and the engineer, Elliot, could not have been better.

Warren was very helpful & knowledgeable. He made sure the experience went as smooth as possible and even went so far as to streamline our phone system