I require three sets of glasses, a varifocal, sunglasses with varifocal, and super readers for the computer. The cost of these here in Ireland would most likely be around €1000, I cannot afford that.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A friend recommended Firmoo to me & I ordered my 1st pair of prescription glasses in January. Unfortunately I ordered the rimless frames & they came apart at the bridge part. Just a bad design of fram... Zobacz więcej
Firmoo have a great customer service team who are very quick to respond to any issues. They have a great selection of glasses, l have bought several pairs at this stage. It has happened a few times wh... Zobacz więcej
Reakcja na opinię
From start to finish 5star company. I have purchased my 5th pair of glasses. I have 3 tinted shades 1 photochromic 1 regular. ALL VARIFOCAL prescription. From ordering to delivery to Custo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Dane kontaktowe
Irlandia
- service@firmoo.ie
- firmoo.ie
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
What a wonderful company
What a wonderful company. I had an issue, (think it was my own fault), I reached out to Firmoo and got a prompt response to say that they would rectify the problem for me. I am so delighted, can’t stop recommending them to all my friends. Thank you so much.
No Glasses Six Weeks after Ordering
No Glasses Six Weeks after Ordering:
I ordered two pairs of glasses on 12th February 2026. To date (22nd March 2026), I have not received the glasses or even an update on shipping. I complained to the company and received an email on 10th March assuring me that the glasses order would be expedited. They are marked as still processing on the website, despite the fact that the website advertises a processing time of 8-11 business days and a shipping time of 5-7 business days. These time frames have been exceeded.

Odpowiedź od Firmoo
It is lightweight small frame
It is lightweight small frame, fitted well ,very comfortable
Love my glasses
Love my new glasses, frame fits perfectly the lenses are clear ( vari ) brilliant value
Surprisingly good quality and price
Surprisingly good quality and price. The parcel arrived in good time and shape, the goods are the same as usually bought in the shop or even better. And the price is excellent! Also the package is nice.
Disappointed
I received my glasses today and the lens are not clear. I can’t see out of them clearly . I gave my correct prescription and I am disappointed after waiting two weeks

Odpowiedź od Firmoo
It’s quick and easy to buy glasses
It’s quick and easy to buy glasses, they have a lovely range to choose from , I will be shopping here again for glasses
Great glasses easy to order.
Excellent customer service team.
Firmoo have a great customer service team who are very quick to respond to any issues. They have a great selection of glasses, l have bought several pairs at this stage. It has happened a few times where l was unable to use the glasses as it was blurry, l don't understand why this happened but Firmoo were very quick to rectify the issue.

Odpowiedź od Firmoo
Quality of glasses are superb
Quality of glasses are superb
Tracking of items is spot on.
Upload your prescription and off you go.
Outstanding Quality
I admit I was totally sceptical about ordering from Firmoo and mostly chose them because of the cost.
The service from start to finish was outstanding. The ease of ordering was straight forward, the updates through out was excellent, the tracking and delivery was easy to see and from departure to delivery in Ireland was one week.
The glasses I received are of excellent quality and far exceeded my expectations so Firmoo have won a customer for life.
David Buckley.
Excellent product
Excellent product, so many choices to choose from and quick delivery
First pair of glasses will definitely order again
First pair of glasses I ordered i put in wrong lenses by mistake and got onto customer service who are replacing free of charge and I dint have to send back old pair - really impressed with this - will definitely order again
The glasses are exactly as advertised
The glasses are exactly as advertised. The lens and frames are perfect. Delivery took two weeks to Ireland.
The quality is excellent.
User friendly interface in website
User friendly interface in website, limited but lovely quality frames to choose from, very competitive price and attractive one year warranty.
Hesitated at first to place an order…
Hesitated at first to place an order but I'm so pleased I did.
Any concerns I had were for me in my own head. I uploaded my prescription, entered the information I had and ticked my requirements. I'll definitely be ordering again.
Quality excellent
Choice - fantastic
Value for money - exceptional
I was worried buying glasses online…
I was worried buying glasses online without trying them out. but the amount of specifications that i provided and then working with customer service and even changing my order a bit when already placed was great experence. one pair is not comfy - i get coupon for another one, no questions asked. zero pressure, just lovely communication. glasses are very ok, i got "fun" ones, that are impossible to get in local places because possibly they do not sell well. i understand that, because the prices would be horrendous. but for something around 40 eur including lenses one can absolutely have a "fun" pair of glasses. i will definitely buy more with them.
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