The service I received for my recent purchase was first class they even managed to speed through my order in time for a party we had planned.Would highly recommend purchasing from this company for cus... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First of all the product is amazing. But due to some high winds some of our bulbs ended up smashed against the wall (more our fault to bad positioning). We order some new one, which we're dispatched q... Zobacz więcej
Great experience. I have purchased twice now for community events and both the quality of the product (Connect365) and the customer service is excellent. Highly recommended.
Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z oświetleniem
- Projektowanie oświetlenia zewnętrznego
- Dostawca żarówek
- Sklep z meblami zewnętrznymi
Napisane przez firmę
Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.
Dane kontaktowe
Astley Lodge, 2 Queens Road, PR7 1JU, Chorley, Zjednoczone Królestwo
- +44 (0)1257 795186
- info@festoonlighting.com
- festoonlighting.com
4,8
Doskonała
228 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This is the 2nd time I've used Festoon…
This is the 2nd time I've used Festoon for a big charity project. They are always friendly and helpful, and both times provided a swift and reliable service.
24 lipca 2024
Odpowiedź od Festoon Light
Thank you, Lee. We are always honoured when customers return for our products. Thank you for your pleasant review and we hope to speak to you soon.
Really great lights, lovely and bright
The lights are wonderful and although we accidentally ordered the wrong length cable it was no problem to accept it back and send us a shorter one.
The lights were for our courtyard and so we didn’t want them too bright and although we thought it would look pretty with any lights it was just too bright, so we had to compromise and go shorter.
24 lipca 2024
customer services excellence
The checking from customer services to ensure I had ordered the correct item
22 lipca 2024
Excellent service
I called to enquire about some lights and ask questions and I received a very helpful response. The lights were despatched quickly and arrived the next morning.
19 czerwca 2024
Odpowiedź od Festoon Light
Hi Graham, thank you for taking time to review our service. Your feedback is appreciated. If there is anything else we can do for you in the future please let us know
Odpowiedź od Festoon Light
Hi Jill, thank you very much for taking time to review our service. We hope everything worked out well for you. Should you need anything else please let me know, Josh
Product is great
Product is great. Very high quality. Customer service was also excellent after I needed to adjust my order. Couldn’t have been more helpful.
22 maja 2024
Odpowiedź od Festoon Light
Thank you, Charis. Making sure you get your installation right is paramount for us so thank you for your kind words. If you ever need any more help or advice please just let us know!
Odpowiedź od Festoon Light
Thank you, Philip, we appreciate you taking the time to review our products and services.
First class service
First class service. Josh was always available on the end of the telephone to patiently answer my questions and provide advice. My lights were delivered speedily and I am very pleased with them. I would definitely recommend this company.
20 maja 2024
Odpowiedź od Festoon Light
Thank you for your kind words. We appreciate that our customers often need help and guidance on the course to have their perfect lighting installation. We are glad to have helped and contributed to that for you. If you need anything else please let me know. Josh
Super lights, super customer service
I had some pre-purchase queries and these were answered promptly. My order arrived quickly. I did have some initial trouble (my fault) getting the lights to work but received excellent, fast customer support and got the the problem sorted. The lights look great and I am very happy with my purchase.
14 maja 2024
Odpowiedź od Festoon Light
Hi Jessica, thank you very much for taking the time to review our service. Your kind and honest words are greatly appreciated. Our end goal is to ensure you get your desired installation. We are happy to have helped you achieve this. If you ever need any extra information or guidance please just give me a call. Josh
Odpowiedź od Festoon Light
Thank you for taking the time to review our service, Mike. If you need anything please give us a call
Love these lights
Love these lights. Price reasonable, delivered quickly. Bright light, responsive to movement, does exactly what I need them too. Am considering ordering some more for my daughters 'harry potter cupboards
14 maja 2024
Odpowiedź od Festoon Light
Thank you very much for taking the time to review our service and products. We are thrilled that the lights are working as described for you. If you need anything else please let us know. Josh
Great service and great lights
I wanted a specific lead length for my festoon lights and they gave me exactly what I wanted, made me bespoke lights to my specifications. The delivery was pretty quick and I am thrilled with my lights, they're lovely and bright and so much more sturdy than my previous ones.
15 maja 2024
Odpowiedź od Festoon Light
Hi Margaret, thank you very much for your kind words. Our products are moulded with longevity in mind and I am glad that you can see that with your lights. If you need anything else please let me know. Josh
Odpowiedź od Festoon Light
Thank you, Alex. We appreciate you taking the time to review our service. If you need anything else please let me know
Excellent service
Very helpful answering questions. The delivery was prompt and the lights are great. Just as described.
13 maja 2024
Odpowiedź od Festoon Light
Thank you, Andy. We are grateful for your kind words and the time taken to review our products. I am over the moon the lights are a great fit for you. If you ever need anything else please let me know. Josh
Great products and service
Staff were really helpful in terms of me choosing the perfect set-up for our garden and delivery was really fast
2 maja 2024
Odpowiedź od Festoon Light
Hi Richard, thank you for your kind words about our products and services. We appreciate you taking the time to review our service. We are glad that your lights contribute to your perfect garden set-up. If you need any help or guidance in the future please let me know. Josh
Helpful friendly people
Helpful friendly people. Helped me order what I needed and no fuss. Good service.
1 maja 2024
Odpowiedź od Festoon Light
Thank you Ruth, your kind words are greatly apprecited
Odpowiedź od Festoon Light
Thanks, Simon, we appreciate you taking the time to review our service.
Odpowiedź od Festoon Light
Thank you John, much appreciated
Odpowiedź od Festoon Light
Thank you for taking the time to review our service, Paul. We appreciate that
Odpowiedź od Festoon Light
Thank you, Tracy. Your kind words mean a lot to us
Doświadczenie Trustpilot
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