The service I received for my recent purchase was first class they even managed to speed through my order in time for a party we had planned.Would highly recommend purchasing from this company for cus... Zobacz więcej
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First of all the product is amazing. But due to some high winds some of our bulbs ended up smashed against the wall (more our fault to bad positioning). We order some new one, which we're dispatched q... Zobacz więcej
Great experience. I have purchased twice now for community events and both the quality of the product (Connect365) and the customer service is excellent. Highly recommended.
Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z oświetleniem
- Projektowanie oświetlenia zewnętrznego
- Dostawca żarówek
- Sklep z meblami zewnętrznymi
Napisane przez firmę
Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.
Dane kontaktowe
Astley Lodge, 2 Queens Road, PR7 1JU, Chorley, Zjednoczone Królestwo
- +44 (0)1257 795186
- info@festoonlighting.com
- festoonlighting.com
4,8
Doskonała
228 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The service I received for my recent…
The service I received for my recent purchase was first class they even managed to speed through my order in time for a party we had planned.Would highly recommend purchasing from this company for customer service and quality of their products
5 sierpnia 2026
Excellent lights and customer service
Great experience. I have purchased twice now for community events and both the quality of the product (Connect365) and the customer service is excellent. Highly recommended.
12 sierpnia 2026
Opinia niezależna
First of all the product is amazing
First of all the product is amazing. But due to some high winds some of our bulbs ended up smashed against the wall (more our fault to bad positioning). We order some new one, which we're dispatched quickly and came in a couple of days. Unfortunately one broke in transit, when I emailed to ask for a replacement, not just one, but two bulbs were sent - without charge. Emails were replied to quickly and politely. I was so impressed with the customer service and the obvious pride the company has for it's products but also it's personal touch with regards to the customer. I would highly recommend buying lights from Festoon and will continue to return to them to for the upkeep of my string of lights. Great company.
4 sierpnia 2026
Ordering and delivery fine
Ordering and delivery fine. Time will tell on performance, 5 year guarantee shows confidence.
29 czerwca 2026
Odpowiedź od Festoon Light
Thank you for your review! We're delighted to hear the ordering process and delivery met your expectations.
You're absolutely right, we have great confidence in the quality and durability of our products, which is why we back them with a 5-year warranty. We hope the lights continue to perform brilliantly for many years to come, but if you ever need any help or advice, we're always here to assist.
Thank you again for your support! Josh
Good equipment speedy supply
Good equipment speedy supply
and all working correctly after installing. It
24 czerwca 2026
Odpowiedź od Festoon Light
Thank you for your great review! We're delighted to hear everything arrived quickly, was easy to install, and is working perfectly.
We really appreciate you taking the time to share your feedback and hope you enjoy your lights for many years to come. If you ever need any help or advice, we're always here to assist. 💡😊
Great communication good service good…
Great communication good service good delivery fantastic product. Great value for money. Highly recommend this company. We bought the 365 range and it is amazing thank you very much.
28 maja 2026
Odpowiedź od Festoon Light
Thank you, Eric, for your kind words and for taking the time to review our products and services. If you need anything else in the future, please reach out!
Josh
Highly Satisfied
Over the years we have spent a lot of wasted money on other external festoon lights that have failed within a short time. The new 365+ lights so far seem to be in a different league. Hopefully time will tell but the 5 year warranty provides peace of mind.
So far really pleased.
13 maja 2026
Odpowiedź od Festoon Light
Thank you so much for your thoughtful review. We’re really pleased to hear that the 365+ festoon lights are performing well so far and that they feel like a step up from your previous experiences with outdoor lighting.
It’s great to know the 5-year warranty gives you added peace of mind; that’s exactly what we aim for when designing our products. We really appreciate you taking the time to share your feedback, and we hope the lights continue to impress over time.
Josh
High quality lights, great service
I bought 40m of the 365+ festoon lights. Great service from Josh who helped get a discount after the online code didn’t work. He also recommended bulbs to suit. Fast delivery, high quality lighting.
31 marca 2026
Odpowiedź od Festoon Light
Thank you so much for your great review! I’m really pleased to hear you’re happy with the 365+ festoon lights and the overall quality.
I’m also glad I could help with the discount issue and recommend suitable bulbs to make sure everything worked out for you. I always aim to provide that kind of personal, helpful service.
Thank you again for your support, and I hope you enjoy your lights for many years to come.
Josh
Very good service
Very good service. Second delivery took a bit longer due to to stock problems but otherwise great service and good quality products.
23 marca 2026
Odpowiedź od Festoon Light
Hi Liz
Thank you for your review! We're delighted to hear you're happy with the quality of the products and the service you received.
We appreciate your patience regarding the delay with your second order. Unfortunately, stock issues can occasionally arise, but we always do our best to keep customers informed and get orders out as quickly as possible.
Thank you again for your support, and we look forward to helping you again in the future.
Josh
Odpowiedź od Festoon Light
Thank you, Jake, for taking the time to review the service! We hope you enjoy your lights for many years to come! If you need anything, please give us a shout.
Josh
Quality Festoon Lights
Great product heavy duty cable, should last a long time!
Fast delivery!
18 marca 2026
Odpowiedź od Festoon Light
Thank you for your great review! We're delighted to hear you're happy with the quality of the lights and the heavy-duty cable. Durability and longevity are exactly what we're aiming to achieve, so it's fantastic to hear that came across in the product.
We're also pleased that your order arrived quickly. Thank you again for your support, and we hope you enjoy your lights for many years to come.
Josh
Great lights and company
There was an issue with one of the items purchased but the customer service was spot on and the problem was resolved quickly.
Super quality product and 5 star communication.
Would recommend.
27 marca 2026
Odpowiedź od Festoon Light
Thank you so much for your kind review. We're sorry there was an issue with one of the items, but we're delighted to hear that our team was able to resolve it quickly for you.
Providing prompt, personal customer service is something we take great pride in, so it's wonderful to hear that reflected in your experience. We're also pleased you're happy with the quality of the product and our communication throughout.
Thank you for your recommendation and for choosing us. If you ever need anything in the future, we're always here to help.
Josh
Garden Lights
After many disappointments with outdoor light sets, I found Festoon Lighting's website, decided give them a try and emailed them with an enquiry about current stock. Turned out to be a great idea and I found the company to be extremely helpful and efficient. Very prompt and friendly communication throughout. After an initial slight misunderstanding, quickly and effectively corrected, I placed my order through the website and two days later, a 10m X 20 socket festoon harness, a set of bulbs, some spares and 15m of Connectable Fairy Lights arrived. All were well packaged and in good order. All necessary accessories were included and everything was ready to hang. The items were from the Connect 365+ range and as soon as I examined them, I knew they were going to easily meet the claims made by the company. The bulbs are a tight fit with a rubber seal completely enclosing the socket once the bulb is fitted. The bulbs need a very firm push and twist to seat them in place and I was concerned about twisting the head off the bulb. No problem, they seem very robust. The looms are also very robust with moulded on sockets and a reassuringly heavy gauge of cable. There are two screw holes on each socket and although there is a plastic collar around the socket which does interfere with the line of the screw, they were easy to hang. The cable is flexible but quite resilient and requires firm handling as you try to get the sockets straight. The connectors between the plug lead and the looms are also reassuringly well made with substantial seals. Everything worked from the first switch on and once it starts to get dark, they look great. Most importantly, my wife loves them! They have a had good soaking over the last couple of days with no signs of water getting past the seals. As for longevity, I will have to be patient but I am confident that they are as good as they look.
5 lutego 2026
Odpowiedź od Festoon Light
Thank you so much for taking the time to leave such a detailed and thoughtful review. We really appreciate the effort you've gone to in sharing your experience.
We're delighted to hear that both the festoon lights and Connect 365+ fairy lights met your expectations and that our team was able to help you find the right products. We pride ourselves on providing friendly, personal service, so it's wonderful to know that came across throughout your experience with us.
It's also great to hear your comments on the build quality, seals, connectors and cable construction. Creating durable, reliable outdoor lighting that customers can install with confidence is exactly what we're aiming to achieve, so feedback like this is incredibly rewarding for our team.
Most importantly, we're thrilled to hear that your wife loves them too, that's always a great sign!
Thank you again for choosing us and for placing your trust in our products. We hope you enjoy your lights for many years to come, and if you ever need any advice or assistance, we're always here to help.
Best regards,
Josh
Good quality!
29 stycznia 2026
Odpowiedź od Festoon Light
Thank you for your review! We’re delighted to hear you’re happy with the quality of the lights. We really appreciate you taking the time to share your feedback and hope you enjoy them for many years to come. If you ever need any assistance, we’re always here to help.
Josh
Brilliant lights
Lights are brilliant look strong and work well. I got the ones 1 metre apart and there is plenty of light.
Only issue was delivery but the was DPD not festoon
21 stycznia 2026
Odpowiedź od Festoon Light
Thank you for your great feedback! We’re really pleased to hear you’re happy with the lights and that the 1 metre spacing is giving you plenty of brightness.
We’re sorry to hear there was an issue with the delivery, but we really appreciate your understanding that this was with the courier. If you ever experience any delivery problems in the future, please do let us know and we’ll always do our best to help.
Thank you again for your support — we hope you enjoy the lights for many years to come!
Josh
The product arrived swiftly
The product arrived swiftly, securely packed, and of excellent quality.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Festoon Light
Thank you so much, Kevin, for your great feedback! We’re really pleased to hear your order arrived quickly, was well packed, and that you’re happy with the quality. We truly appreciate your support and are always here if you need anything in the future. Josh
Excellent lights with a rubber weather…
Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery and great heavy duty festoon lights.
12 maja 2025
Odpowiedź od Festoon Light
Thank you so much, Bernard, for such a detailed and thoughtful review! We’re delighted to hear you’re pleased with the quality of the festoon lights, especially the weather-sealed fittings, long-lasting bulbs, and how well they work with a plug-in dimmer.
It’s great to know the delivery was swift too. We really appreciate your kind words and your support; it means a lot to us. If you ever need anything, we’re always here to help - Josh
Arrived on time and everything was top…
Arrived on time and everything was top quality. Can't fault thing. Also looked great when I put it up.
19 grudnia 2025
Odpowiedź od Festoon Light
Thank you so much, Robert, for your great feedback! We’re really pleased to hear everything arrived on time and that you’re happy with the quality, and even better that it looks great now it’s up.
We really appreciate your support, and if you ever need anything in the future, just let us know - Josh
Odpowiedź od Festoon Light
Thank you so much, Biddy, for your lovely feedback! We’re really pleased to hear you were happy with the service and fast delivery — and even more so that the lights look beautiful.
We truly appreciate your support and hope you enjoy them for many years to come! Josh
Customer Service was excellent
In the end the product wasn't suitable for what I needed but the customer service in organising a return and refund was excellent. All done over WhatsApp and you chat with an actually person and not a bot. Very quick responses and very polite and professional.
25 listopada 2025
Odpowiedź od Festoon Light
Hi Michael, thank you for your kind words.
While we’re sorry the product wasn’t quite right for your needs, we’re really pleased to hear you had a great experience with our customer service. We pride ourselves on offering friendly, personal support from real people, so it’s great to know that came through. Thanks again, and we’re always here if we can help in the future.
Josh
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