Customer service was excellent when I called with a couple of queries. It is a relief to be able to speak to a real and very helpful person. Everything arrived in good time and the company made a spe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our delivery of tiles arrived quickly, with good communication throughout. Unfortunately on inspection we found a couple of broken ones. This was swiftly resolved after contacting them. Lovely tiles... Zobacz więcej
Reakcja na opinię
Amazing one-stop shop with Sunday support! Just finished a DIY project using the Westminster Manor tiles from Fayrouz Tile & Stone, and I couldn't be happier. The tiles are beautiful and great qual... Zobacz więcej
Reakcja na opinię
The variety of choice of tiles, and the uniqueness of the various patterns, is unparalled. The showroom in Doncaster is laid out in a very helpful way. Tiles and bathroom items are displayed in a logi... Zobacz więcej
Reakcja na opinię
4,7
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
First class quality tiles
First class quality tiles. Very well packaged and good delivery time.
Would recommend
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi,
Thank you for your review — we’re really pleased to hear you’re happy with the quality of the tiles.
It’s great to know everything arrived well packaged and within a good timeframe. We also appreciate your recommendation.
Many thanks,
Fayrouz Tile & Stone
Beautiful unique tiles
Beautiful unique tiles, packaged safely and sent quickly. The admin team helped out with a query and even called me back to make sure everything was suitable. It’s so unusual these days to be able to speak to a human! Would highly recommend. Thank you.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi,
Thank you for your review — we’re so pleased to hear you had a positive experience with both the tiles and our team.
It’s great to know everything arrived safely and that your query was handled in a helpful and personal way. We’ll be sure to pass your kind comments on to the team.
We really appreciate your recommendation and thank you for taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Victorian Tiles
From ordering our tiles on your website, to the very swift delivery, I could not be more impressed.
Thank you
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Claire,
Thank you for your review — we’re so pleased to hear you had a smooth experience from ordering through to delivery.
It’s great to know everything arrived quickly and met your expectations. We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Lovely tiles and fast delivery.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Philippa,
Thank you for your review — we’re so pleased to hear you’re happy with the tiles and that your delivery arrived quickly.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Had to order some more tiles
Had to order some more tiles, bought direct, great quick service, only thing i would say is i wanted to collect but opening hours are late so had to get delivered and it was half again the price of the tiles!
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi,
Thank you for your review — we’re really pleased to hear you were happy with the service.
We understand your frustration around collection times and delivery costs. As tiles are heavy and fragile, delivery is handled via specialist couriers and the charges reflect those rates, which we pass on directly. We’ll also take your feedback on collection hours on board.
We appreciate you taking the time to share your experience.
Many thanks,
Fayrouz Tile & Stone
Amazing service
Amazing service - very helpful with a speedy delivery service. Quality and packing was perfect - highly recommend
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Lucy,
Thank you for your review — we’re really pleased to hear you had such a positive experience.
It’s great to know the service, delivery and packaging all met expectations, and that you’re happy with the quality of the tiles.
We appreciate your recommendation and thank you for taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Sample service great
Sample service great
Contacted office as tile was out of stock ,sales contacted me with when they expected more
Arranged for my order to be collected ,service was excellent
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Beverley,
Thank you for your review — we’re so pleased to hear you had a positive experience with the team.
It’s great to know you were kept informed on stock availability and that everything was arranged smoothly for collection. We’ll be sure to pass your feedback on.
We appreciate you taking the time to share your experience.
Many thanks,
Fayrouz Tile & Stone
Beautiful tiles
Quick delivery and helpful to buy tiles separately x Great service thanks
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Bonita,
Thank you for your review — we’re so pleased to hear you’re happy with the tiles.
It’s great to know the quick delivery and flexibility of ordering smaller quantities worked well for you. We’re glad the service met your expectations too.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Great tiles
Great tiles! They look awesome and have great slip resistance so ideal for outside.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Mr Evans,
Thank you for your review — we’re really pleased to hear you’re happy with the tiles.
It’s great to know the slip resistance and outdoor suitability have worked well for your project, and that they’ve created the look you were after.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Odpowiedź od Fayrouz Tile & Stone
Hi,
Thank you for your review — we’re really pleased to hear you’re happy with the tiles and the service you received.
We appreciate you taking the time to share your feedback and hope you enjoy your tiles.
Many thanks,
Fayrouz Tile & Stone
Easy to navigate website
Easy to navigate website and huge range of tiles in terms of style and price
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Debra,
Thank you for your review — we’re really pleased to hear you found the website easy to navigate.
It’s great to know the range of styles and options stood out to you as well. We aim to offer a carefully curated selection to suit different projects and preferences.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Really happy with our tile purchase
Really happy with our tile purchase. Speedy delivery and well packed. All arrived fine. Would definitely buy from Fayrouz Tile and Stone again. Many thanks Phil
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Phil,
Great to hear everything arrived safely and that you’re happy with the tiles. Glad the delivery and packaging did the job properly.
We appreciate you coming back to us again and hope the finished space looks exactly how you had in mind. We will hopefully see you for your next project!
Many thanks,
Fayrouz Tile & Stone
Tiles delivered promptly
Tiles delivered promptly - a day early, even - and all as ordered. Happy to use again in the future.
30 marca 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Louise,
Good to hear everything arrived as expected and even ahead of schedule. Glad it all went smoothly from order to delivery.
We’d be happy to help again when your next project comes around.
Many thanks,
Fayrouz Tile & Stone
Lovely tiles
Lovely tiles, a discount and responsive customer service which ensured the right vehicle was sent.
31 marca 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Tim,
Thank you for your review. We’re pleased to hear you were happy with the tiles and that the team were able to assist in arranging the appropriate delivery. It’s great to know everything went smoothly.
Many thanks,
Fayrouz Tile & Stone
We love our tiles
We love our tiles! Great service, great quality, would definitely shop again.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi,
Thank you for your review. We’re pleased to hear you love the tiles and were happy with both the service and quality.
We really appreciate your support and would be delighted to help again in the future.
Many thanks,
Fayrouz Tile & Stone
Excellent service
Excellent service very friendly and helpful. Speedy delivery and tiles as described.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi James,
Thank you for your review. We’re pleased to hear you found the team friendly and helpful, and that your tiles arrived quickly and as described.
Many thanks,
Fayrouz Tile & Stone
Excellent service
From the young lady taking my order over the phone to the helpful delivery driver, they were both amazing.
My tiles have arrived safe and well, all checked no damages. Thank you very much excited to see my finished kitchen.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Freda,
Thank you for your review. We’re pleased to hear the team were helpful from placing your order through to delivery, and that everything arrived safely with no damage.
We hope your kitchen comes together beautifully — it’s always an exciting stage.
Many thanks,
Artisan Tile Company
Product arrived on the date specified
Product arrived on the date specified
31 marca 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Carl,
Thank you for your review. We’re pleased to hear your order arrived on the date specified.
Many thanks,
Fayrouz Tile & Stone
great service and lovely quality tiles
20 marca 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi,
Thank you for your review. We’re pleased to hear you were happy with the service and the quality of the tiles.
Many thanks,
Fayrouz Tile & Stone
Excellent
Excellent service and absolutely stunning tiles. We are delighted. Delivery was quick and great communication.
21 marca 2026
Opinia niezależna
Odpowiedź od Fayrouz Tile & Stone
Hi Nikki,
Thank you for your review. We’re so pleased to hear you’re happy with the tiles and that everything from delivery to communication went smoothly.
We really appreciate your feedback.
Many thanks,
Fayrouz Tile & Stone
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.