Garment was well made, the colour accurately described and delivery on time. Overall v pleased with the service.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely summer jacket purchased in Horsham having seen whilst on holiday in the isle of Man but no weight allowance to bring it home. I tried to buy it online but there was an issue with my 10% discoun... Zobacz więcej
Reakcja na opinię
Got some superb clog type scandals (eg wood sole, higher type) in the sale from FatFace. Can’t wait to wear them next summer! Went to the store in Horsham, West Sussex to collect them - the shop was... Zobacz więcej
Reakcja na opinię
Use the Horsham store a lot , staff alway great and have been wearing fat face for years , quality is always good cloths really last and prices are reasonable
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Units 42/43 Swan Walk, RH12 1HQ, Horsham, West Sussex, Zjednoczone Królestwo
- 01403 218559
4,7
Doskonała
133 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always fit my husband perfectly!
24 sierpnia 2022
Odpowiedź od FatFace - HORSHAM 2
Good morning Janice
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!-DW
I pretty much love everything from fat…
I pretty much love everything from fat face, only gripe is the sizes sometimes are not clear enough ref to the fit type. Also that you use Hermes and don’t deliver to the store anymore
15 sierpnia 2022
Odpowiedź od FatFace - HORSHAM 2
Hi Andy, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Disappointed.I am normallya size 10 in fat face…
I am normallya size 10 in fat face dresses . This was huge . Sent for a size 8 online which was also huge. Clearly a problem with the sizing in this lovely linen dress. To add insult to injury the 20%discount did not apply to the navy colour I wanted . I also thought the delivery service was poor from Evri. An initial delay with them receiving the parcel and then no notifications until delivery .6 days later . Sadly gave up . It was a better service when you could collect online purchases in store … why not reinstate that . ?
5 sierpnia 2022
Odpowiedź od FatFace - HORSHAM 2
Hi there,
Thank you for taking the time to leave a review. I am sorry to hear that the sizing of the dress did not meet your expectations. I have escalated your feedback to our Garment Tech department for review. We will hope to reinstate deliveries back to store shortly. Please keep an eye on the website. In the meantime If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. DW
Customer service
Extremely helpful and friendly staff who resolved my issue quickly and efficiently.
21 lipca 2022
Odpowiedź od FatFace - HORSHAM 2
Hi Rosalind,
Thank you for your 5* review about your recent visit to our Horsham Store. I will be sure to pass these positive comments on to the crew down there.
Have a great day!
Take care, EG
Good and reliable shopping experience
I mainly shop online, occasionally in the Horsham branch but selection is very limited and sadly Brighton branch closed, delivery is always quick and well packed. Delivery tracking is great and easy to change if I am not at home. Usually I am a size 8 but noticed it can be either perfect or to small and need to return and re-order 10. Quality varies but in general ok.
9 lipca 2022
Odpowiedź od FatFace - HORSHAM 2
Hi Suzan,
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! -KC
first class service
7 maja 2022
Odpowiedź od FatFace - HORSHAM 2
Hi Alan, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Very quick delivery and as usual…
Very quick delivery and as usual clothes of good quality. My jacket looks great and very comfortable.
21 marca 2022
Odpowiedź od FatFace - HORSHAM 2
Hi Paul
Thank you for rating us so highly and all your warm comments. Yes, that is a nice jacket, I'm sure you'll get many years wear from it. Enjoy the rest of your day. MJ
Fatface Horsham
Popped into Fatface in Horsham, in an effort to find something for my Wife's Birthday. I received some excellent help from the staff & I am very happy with my purchase.
Thank you for Horsham Fatface for the assistance!
16 marca 2022
Opinia niezależna
Odpowiedź od FatFace - HORSHAM 2
Hi Ian
Thank you for your feedback on your Horsham store visit. Great to hear that they were able to help and provide suitable advice to you. I hope your wife's birthday went well. MJ
Odpowiedź od FatFace - HORSHAM 2
Hi Janet, thank you for your5 star review. Have a lovely day, LM
Always a pleasant experience shopping…
Always a pleasant experience shopping in Fatface Horsham.The staff are always friendly and helpful.There is a good range of clothes and I especially love the knitwear.
31 stycznia 2022
Odpowiedź od FatFace - HORSHAM 2
Thank you for leaving us a lovely review Horsham will be delighted to read your lovely comments. Thankyou! CP
Items arrived on time
Items arrived on time, well packaged. The jumpers and cardigans are as lovely as described. Very stylish and great value. I haven’t washed them yet but from experience of other items from FatFace I’m sure they will.
2 grudnia 2021
Odpowiedź od FatFace - HORSHAM 2
Hi Susan,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
Doświadczenie Trustpilot
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