Lovely summer jacket purchased in Horsham having seen whilst on holiday in the isle of Man but no weight allowance to bring it home. I tried to buy it online but there was an issue with my 10% discoun... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Use the Horsham store a lot , staff alway great and have been wearing fat face for years , quality is always good cloths really last and prices are reasonable
Reakcja na opinię
Got some superb clog type scandals (eg wood sole, higher type) in the sale from FatFace. Can’t wait to wear them next summer! Went to the store in Horsham, West Sussex to collect them - the shop was... Zobacz więcej
Reakcja na opinię
So when my order arrived there was a Monsoon item with a Fatface tag on it. I took this to my local store to return the item. The store left me waiting for 10-15 mins one a queue formed and finally th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Units 42/43 Swan Walk, RH12 1HQ, Horsham, West Sussex, Zjednoczone Królestwo
- 01403 218559
4,7
Doskonała
132 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy Returning Customer
5 czerwca 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product
Use the Horsham store a lot , staff alway great and have been wearing fat face for years , quality is always good cloths really last and prices are reasonable
28 maja 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely summer jacket purchased in…
Lovely summer jacket purchased in Horsham having seen whilst on holiday in the isle of Man but no weight allowance to bring it home. I tried to buy it online but there was an issue with my 10% discount code but all staff v helpful in resolving the issue - both online and instore
19 maja 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Relaxed but efficient
I popped in to try a dress, it was pretty busy, however the staff were helpful and attentive. I'm very pleased with my purchase.
20 kwietnia 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had to pay shipping for returns but very fast delivery
Bought a pair of trousers which came 2 days later but with a broken zipper. Returned them and ordered a new pair in store, unfortunately did have to pay shipping again for the new pair and would’ve had to pay also to return them if I did it online. New pair of trousers came the next day and were a perfect fit and had no problem!
11 marca 2026
Odpowiedź od FatFace - HORSHAM 2
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Nearest shop is very nice in there and people are great to help me
Lovely sale, easier online at return
5 lutego 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy process
It was easy to place online order and collect from the shop. Good communication throughout.
11 stycznia 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This online purchase went really well…
This online purchase went really well just like the last one. Another quality product collected at my local store.
15 stycznia 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When I picked my purchase everything…
When I picked my purchase everything was very simple the email told me a time slot when I could pick it up and true to there words it arrived within the slot I went to the store to pick it up and again all done with ease.
4 stycznia 2026
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sizing correct
Sizing correct, delivered as promised to shop, available with no wait in shop
23 grudnia 2025
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality product delivered timely
11 grudnia 2025
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
ExcellentcsrviceThe staff were very friendly & efficient
The staff were very friendly & efficient
8 grudnia 2025
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love a bit of FatFace!
Got some superb clog type scandals (eg wood sole, higher type) in the sale from FatFace. Can’t wait to wear them next summer! Went to the store in Horsham, West Sussex to collect them - the shop was lovely and reassuringly still very FatFace in the way it’s kitted out. The shop was busy and full of customers but the staff were still really nice and you felt like they really had time for you. I’m going to Horsham again this afternoon so will pop in again for some last-min Christmas items that I spied last time. Although I ordered my shoes online, there’s nothing like an actual in store experience plus the staff were so helpful.
12 grudnia 2025
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything is Always Great With FatFace.
Everything was on time and my experience was first class. A great price for an excellent item. Thank you.
7 grudnia 2025
Odpowiedź od FatFace - HORSHAM 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.