I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
Reakcja na opinię
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Zobacz więcej
Reakcja na opinię
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
51 The Borough, GU9 7NW, Farnham, Surrey, Zjednoczone Królestwo
- 01252 714790
4,6
Doskonała
120 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - FARNHAM
Good afternoon, Lyn
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
Staff very friendly & helpful
Staff very friendly & helpful. Clothes good quality, pleased with choices.
4 maja 2023
Odpowiedź od FatFace - FARNHAM
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Jeans were just what I wanted
Jeans were just what I wanted - longer leg and boot cut. Fabric was soft with a little stretch so jeans were comfy. Order arrived in store quickly and staff in store were pleasant when I went in to collect
30 kwietnia 2023
Odpowiedź od FatFace - FARNHAM
Hello, Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Well done.ot the items I wanted
Got the items I wanted. Collected them from local store. All very painless. Well done.
27 kwietnia 2023
Odpowiedź od FatFace - FARNHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Ordered 3XL garments online for my…
Ordered 3XL garments online for my husband as 3xl isn't available in shops. Returned the ones he didn't like - all very smoothly done. Nice clothes, good quality.
20 kwietnia 2023
Odpowiedź od FatFace - FARNHAM
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Lovely store
The staff are always very helpful and there is a good stock and variety.
19 kwietnia 2023
Odpowiedź od FatFace - FARNHAM
Hi Deborah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - FARNHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
straight forward ordering and delivery
straight forward ordering and delivery, I would say that the shirt was a bit on the small side for a 3xl, but it did fit well.
13 kwietnia 2023
Odpowiedź od FatFace - FARNHAM
Thankyou so much for your 5* review and feedback on your recent purchase, we will of course make sure to pass this on - All the best! BP
Click and collect
Ordered using click and collect and it was a very quick service and free! Collection was also quick and simple and I’ll definitely use this method again.
26 marca 2023
Odpowiedź od FatFace - FARNHAM
Hi Stephanie,
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our click and collect service.
Have a lovely day!
Take care, SK
Beautiful quality garments and friendly staff
Beautiful quality garments as usual from the brand. Items were shipped for free very quickly and arrived within 2 days. I had to go to store to return one as I bought 2 sizes of a dress as I wasn’t sure of the fitting, and the staff couldn’t have been more helpful. The shop was very clean and easy to get to.
18 marca 2023
Odpowiedź od FatFace - FARNHAM
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Ordered online as can't always find…
Ordered online as can't always find sale items in my size in-store. Was able to try things on and return the ones that didn't fit in-store which was great and got a hassle free refund. Love Fat Face clothes and even better when bought at a discount!
10 marca 2023
Odpowiedź od FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Staff are an asset to Fat Face😁
The staff in Fat Face in Farnham, Surrey are all brilliant. Helpful, cheerful and a pleasure to meet😁.
30 sierpnia 2022
Odpowiedź od FatFace - FARNHAM
Hi Juliet, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very positive experience clean and tidy…
Very positive experience clean and tidy staff very friendly
Open space so I could see the stock clearly
Well done FARNHAM Store
29 sierpnia 2022
Opinia niezależna
Odpowiedź od FatFace - FARNHAM
Good Afternoon Sharon
Thank you for your review.
I am so pleased to hear of your recent experience in our Farnham store, please be assured that I will pass this onto the crew members involved for you.
EP
Brillant service.
25 sierpnia 2022
Odpowiedź od FatFace - FARNHAM
Hi Wilma, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good quality material 👍
12 sierpnia 2022
Odpowiedź od FatFace - FARNHAM
Good Afternoon
Thank you for your review.
I am so pleased to hear that you are happy with your new purchase.
Have a good weekend!
EP
Great customer service!
I bought this gorgeous dress today which I had my eyes on for a while, I was so happy as it had a sale and ended up paying just £30 instead of £56 for it bargain!
The Staff was genuinely very friendly and very helpful, especially the lady that help me trying to find another one of their dresses online that wasn’t available in size 10 in their store, sadly they were all sold out online too but she did try to sort it out for me so thank-you again! And if you read this you’ll know who you are! 😊
10 sierpnia 2022
Opinia niezależna
Odpowiedź od FatFace - FARNHAM
Good Afternoon Christine
Thank you for your review.
I am so pleased to hear of your recent experience in our Farnham store. Please be assured that I will pass this onto the crew members involved for you.
EP
The friendliest staff around!
Every time I pop into the Farnham store, it's a delight! It doesn't matter if I'm just browsing or buying in bulk, all of the staff members in there are attentive, patient and not pushy -- the latter of which tends to happen in other high end clothing stores/always puts me off return visits.
26 lipca 2022
Opinia niezależna
Odpowiedź od FatFace - FARNHAM
Hi James, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very pleased
16 lipca 2022
Odpowiedź od FatFace - FARNHAM
Good afternoon, Thank you so much for your review. Take care, - ES
Odpowiedź od FatFace - FARNHAM
Good Afternoon Geraldine
Thank you for leaving us a 5* review !
It's great to hear your order arrived quickly and you are happy with your new jacket.
Have a good day !
TG
Great service, nice clothes
I ordered several items, keeping most, and returning the ones that didn't work is easy. I'm happy with the service, quality and style of the clothes. I've ordered before and always been good. I stop in the shops at London Bridge and King's Cross to see the materials but mostly order online. The dungarees are my favourite. Tops are really nice too.
10 maja 2022
Odpowiedź od FatFace - FARNHAM
Hello Diane
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great rest of the Afternoon.
Take care, EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.