I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
Reakcja na opinię
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Zobacz więcej
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I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
51 The Borough, GU9 7NW, Farnham, Surrey, Zjednoczone Królestwo
- 01252 714790
4,6
Doskonała
120 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff are always really helpful and…
Staff are always really helpful and great fat face now do click and collect.
22 listopada 2023
Odpowiedź od FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Odpowiedź od FatFace - FARNHAM
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent online ordering both delivery and store pickup. Kept up to date all along the way.
14 listopada 2023
Odpowiedź od FatFace - FARNHAM
Good Afternoon Carol,
Thank you for taking the time to leave is a review!
I am so happy to hear about your instore shopping experience, aswell as your online experience! it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Kind Regards, JW
Great Brand
Great products great service have shopped with FatFace for years my favourite clothing brand for all the above reasons.
4 listopada 2023
Odpowiedź od FatFace - FARNHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Overall experience and the items were…
Overall experience and the items were all superbly done…fit very well
25 października 2023
Odpowiedź od FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering and good communication
Easy ordering and good communication. Jeans fit well and are comfortable. Great price in the sale too!
19 października 2023
Odpowiedź od FatFace - FARNHAM
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great quality
Great quality, lovely designs for every season. Fatface is my favourite high street brand, never disappoints! Went to Farnham branch to pick up my order, friendly and helpful staff.
17 września 2023
Odpowiedź od FatFace - FARNHAM
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Great shorts at a good price
Well made shorts that look great and were delivered in store very quickly.
8 września 2023
Odpowiedź od FatFace - FARNHAM
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Good service in store
Good service in store , great products , and prompt delivery with my on line order ,
7 września 2023
Odpowiedź od FatFace - FARNHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Click & collect system not working in…
Click & collect system not working in Farnham store.
Items excellent
Just frustrating time wasting for staff & myself
30 sierpnia 2023
Odpowiedź od FatFace - FARNHAM
Hello Jean
Thank you for taking the time to leave your review.
I am sorry to hear that you have had some troubles with the click and collect system. I cannot see that you have contacted us regarding this, so if you wish to discuss this further, please don't hesitate to email us at customerservices@fatface.com
Thank you, LE
Odpowiedź od FatFace - FARNHAM
Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered online for delivery to a local store.
Ordered a Brooke zip-hoodie online for delivery to a local Fatface store as there's no next-working-day delivery option (I have to plan my deliveries around work). The process was easy and the girls in-store were friendly and efficient - you can't ask for more! :-)
20 sierpnia 2023
Odpowiedź od FatFace - FARNHAM
Hi Jonny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great price- lovely suit and great…
Great price- lovely suit and great customer service in the farnham shop
16 sierpnia 2023
Odpowiedź od FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I had my order delivered to the store
I had my order delivered to the store so I could try the items on. If they were not ok I could easily return them.
It was quick service in the shop and I had no returns.
13 sierpnia 2023
Odpowiedź od FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy collection from store
Easy collection from store, dress fit lovely and love the material. Great bargain in the sale too!
10 sierpnia 2023
Odpowiedź od FatFace - FARNHAM
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – SK
Good value and friendly staff.
Fat Face clothes are very good quality and the staff in the Farnham branch are very helpful.
I bought a pair of leather boots,which were in the sale.Delighted with them.
10 sierpnia 2023
Odpowiedź od FatFace - FARNHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Easy online order and free collection
4 sierpnia 2023
Odpowiedź od FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Odpowiedź od FatFace - FARNHAM
Thank you for your 5* review regarding your recent visit to our Farnham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely
Lovely, jacket, granddaughter loved it.
Very good detail on the zipper jacket for the cooler days.
10 lipca 2023
Odpowiedź od FatFace - FARNHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
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