Really enjoyed my time instore, love the new range they had, the service was brilliant Bella was excellent. Will definitely be back 5star
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent shopping experience! Delivered following day and both the Simone dress and the gorgeous waistcoat were the usual great quality garments, superbly styled and great fit. Kept well advised on... Zobacz więcej
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Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Zobacz więcej
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Shorts in sale ordered online and picked up in store. Kept up to date on progress of order and delivered to the store on time. Friendly, helpful staff in store on collection. All good.
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
69 George Street, EH2 2JG, Edinburgh, Lothian, Zjednoczone Królestwo
- 01312 251568
4,7
Doskonała
194 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We love the pajama bottoms but I’m…
We love the pajama bottoms but I’m disappointed that you no longer offer the ‘short’ length. Please reconsider and bring back that option
11 grudnia 2024
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
PJ’s for Christmas
Traditional pyjama shop for Christmas, everyone gets a pair!
Pricing good, Edinburgh shop staff helpful and pleasant as usual.
Proof will be if Santa got it right on Christmas morning!
5 grudnia 2024
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality product and helpful staff.
26 listopada 2024
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
One word QUALITY ….
9 września 2024
Odpowiedź od FatFace - EDINBURGH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
brilliant service great delivery…
brilliant service great delivery unfortunately will need to return item as its too big.
4 września 2024
Odpowiedź od FatFace - EDINBURGH
Hello Sylvia
Thank you for your review. I am pleased to hear that you had a positive shopping experience, but I'm sorry to hear that your ordered item was too big.
Take care, LE
YesWould give you 5stars from ordering to…
Would give you 5stars from ordering to receiving and also for posting back. It was just a shame the dress I ordered was a 16 short and it came in a 16 short package but was actually a 16 regular on the label. That was the reason for it being sent back..
8 września 2024
Odpowiedź od FatFace - EDINBURGH
Hello Isabel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - EDINBURGH
Hello Tracy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I've only recently really discovered…
I've only recently really discovered Fat face. I've always considered them too expensive, but have them a go in the sales. Great items and a good fit for me. The availability of tall sizes is a winner. will still haunt the sales and full RRP is just more than I can justify.
26 sierpnia 2024
Odpowiedź od FatFace - EDINBURGH
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - EDINBURGH
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very big hoodies
Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on this occasion.
12 sierpnia 2024
Odpowiedź od FatFace - EDINBURGH
Hello Morga
Thank you for your review.
I am so sorry to hear of your recent experience with our products. I have flagged this with the appropriate department for future consideration.
EP
Superstar service
Superstar service , The team here are brilliant, Fast , Friendly & Efficient !
This was our 4th pick up, So it’s great to see such high standards maintained over different dates !
Managed to get some great picks in the sale Love FatFace for great quality & Price.
Keep up the amazing customer experience, Cos you are knocking it out the park !
9 sierpnia 2024
Odpowiedź od FatFace - EDINBURGH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Excellent customer service.
Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough and it would encourage me to use fatface a lot more. She was pleasant, charming and the transaction was a slightly difficult one she went above and beyond to complete it.
16 sierpnia 2024
Opinia niezależna
Odpowiedź od FatFace - EDINBURGH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you very much
Thank you very much! I received the parcel today! Everything is packed so beautifully, with love for people, the items are excellent, stylish and beautifully sewn! Thanks to your team.
1 sierpnia 2024
Odpowiedź od FatFace - EDINBURGH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - EDINBURGH
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Odpowiedź od FatFace - EDINBURGH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The postcard print dress was lovely-…
The postcard print dress was lovely- ordered Size 10 petite. I have kept it despite being a little tight in the waist area. For an hourglass figure I think!! A little wider in the waist and a little tighter in the chest would have been perfect. The staff in the Edinburgh branch are so helpful and deserve a mention.
11 lipca 2024
Odpowiedź od FatFace - EDINBURGH
Hi Ann, thank you for taking the time to leave a review. It's great to hear that you're such a fan of your new dress, even if the fit isn't quite perfect. Your feedback is really appreciated, as are your kind words about our store staff. Take care, CD
Odpowiedź od FatFace - EDINBURGH
Hi Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’m not keen to buy clothes online
I’m not keen to buy clothes online, but Fat Face make it easy.
Liked a casual shirt for holidays, ordered online and picked up a few days later in-store. The fitting guide was good, so great fit - I tried it on for size before taking it home. Great service from start to buying.
19 czerwca 2024
Odpowiedź od FatFace - EDINBURGH
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Odpowiedź od FatFace - EDINBURGH
Good afternoon, Michael.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Edinburgh store.
Take care, JB
Odpowiedź od FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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