Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough a... Zobacz więcej
Reakcja na opinię
Visited your store on George street in Edinburgh. One of the best I’ve seen, staff were great and friendly, the clothes were displayed brilliantly. Will definitely be back soon
Reakcja na opinię
Excellent website which is easy to use and order from. Beautiful jumper ready for pick up very quickly.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
69 George Street, EH2 2JG, Edinburgh, Lothian, Zjednoczone Królestwo
- 01312 251568
4,7
Doskonała
171 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent website which is easy to use…
Excellent website which is easy to use and order from. Beautiful jumper ready for pick up very quickly.
7 czerwca 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited your store on George street in…
Visited your store on George street in Edinburgh. One of the best I’ve seen, staff were great and friendly, the clothes were displayed brilliantly. Will definitely be back soon
5 czerwca 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fat face
Love fat face, and these jeans are perfect. Don’t know why I bother looking elsewhere! Shopped in store, trust pilot seemed to think it was an online purchase! Grr!
24 kwietnia 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
fantastic quality
Bought a lovely top in the sale in Edinburgh. Lovely , great fit , pretty pattern, good quality material and lovely staff member who served me.
Excellent.
27 kwietnia 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Summer top
I received the parcel when they said it would helpful staff also liked the article I purchased.would recommend.
5 kwietnia 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A good experience
My parcel turned up at the shop I had chosen on time. The right articles were in the parcel. Even though the systems were down, the assistant let me have the parcel. As usual, they were friendly and understood what they had to do. Overall a good experience
14 marca 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff was rude and disrespectful
I visited this store recently and asked a member of staff about the material a piece of jewellery was made from, as it wasn’t indicated on the label. The staff member didn’t know and checked the website. After a few minutes she shouted the answer to me from the till area, which I thanked her for.
However, shortly after that I overheard her and colleagues laughing about my question and making comments like “did she really ask that?” One of them even looked over at me while laughing. This happened in front of other customers and made me feel quite embarrassed.
Asking what material jewellery is made from is a perfectly normal question, especially for quality or allergy reasons. I found the behaviour unprofessional and disrespectful, which unfortunately left me with a very negative impression of the store. Because of this experience, I will not be returning.
8 marca 2026
Opinia niezależna
Odpowiedź od FatFace - EDINBURGH
Hello,
Thank you for taking the time to leave your review.
We are really sorry to that this has happened, and this isn't what we like to hear.
Please be assured your comments have been passed directly to the relevant individuals, and further training will be provided where necessary.
Thank you,
LE
Good choice of products
Good choice of products. Easy ordering online. Returns very straightforward in store. Refund arrived very quickly.
10 lutego 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful quality jumper
Beautiful quality jumper. Lovely colour and very warm and soft. Great sale price and delivered quickly.
21 stycznia 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lace tie front top
Bought online - 2 sizes of this top which was quite roomy so kept the smaller of the two. Returned the larger one to the George Street branch who are all very helpful.
I recently bought several sale tops from this shop which are good quality & a great buy in the
sale.
16 stycznia 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Collection from store
Collection from the store everything on time and my wife is very happy with the jumper
2 stycznia 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hi you kept me informed & kept the…
Hi you kept me informed & kept the goods for me for a few days! Great service
4 stycznia 2026
Odpowiedź od FatFace - EDINBURGH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
À great cardigan from a company that’s kind to the planet.
I tried on this cardigan in the Edinburgh store but they didn’t have my size in stock. The helpful assistant checked and it was in stock online, also offering to order one for me. I declined as I don’t live in Edinburgh . I did buy a very soft cotton shirt though and ordered the cardigan when I got home.
The cardigan was due to be delivered on Wednesday 22 but was actually delivered on Thursday late afternoon. The cardigan looks great with the soft white shirt under it, very pleased with product and service,
Thank you,
20 października 2025
Odpowiedź od FatFace - EDINBURGH
Hi Kathleen,
Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.