I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store. They both go over and beyond by being welcoming, professional, hard working and a shinning example of... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy website and ordered for click and collect. It's arrived on time and we're nice. Unfortunately one item hadn't been checked properly and was very discoloured so had to obtain refund. Suggest that... Zobacz więcej
Reakcja na opinię
Tried on the Elsie wide leg jeans in shop the perfect fit so ordered in another colour ( 5.5ft and regular length just right with trainers really hope won’t shrink in wash ) so comfy to wear . Ordered... Zobacz więcej
Reakcja na opinię
Beautifully made, well designed clothes. I do think the sizing is "off". As a size 10-12 in most outlets, I generally take an 8 at FatFace, so do factor in a bit of vanity sizing when ordering. I hav... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, Zjednoczone Królestwo
- 01323 644359
4,7
Doskonała
179 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great quality as usual
Great quality as usual. Could we have dresses without the signature long part at back though?
18 kwietnia 2022
Odpowiedź od FatFace - EASTBOURNE
Good Afternoon Mary,
Thank you for taking the time to post a review. I am happy to hear you are happy with the quality of your purchase. Have an amazing rest of your week! -KC
Fat Face’s No PayPal returns in store
I bought a dress using secure PayPal, it didn’t suit my shape so when I returned it to store, I wasn’t expecting to be told they don’t take PayPal back and I would have to return by post. I was going away so had the inconvenience of find a post office in the area we were in to send it back. I only bought online because they don’t have the bigger sizes in store. Very annoying!!!!
15 kwietnia 2022
Odpowiedź od FatFace - EASTBOURNE
Hi Carol.
I do apologise you had difficulty in returning your Delphine Dress to us. It is with regret that any purchases made online with PayPal do have to be returned to our warehouse for a refund. I can see that my colleague did respond to your email regarding returning the dress, offering the option either via a Post Office or for collection from your address. Please be assured once the dress arrives back with us, we will process that refund for you.
If there is any other way we can assist, please do not hesitate to contact us. JB
Excellent help to change an item bought…
Excellent help to change an item bought online
4 kwietnia 2022
Odpowiedź od FatFace - EASTBOURNE
Hi Beverley, Thank you for your 5* review. I am pleased to hear that you had a good exchange experience in our Eastbourne store. This is great to hear! Take care, LE
Great quality and unique design
Great quality and unique design. Lovely bright colours to lift the spirits.
31 marca 2022
Odpowiedź od FatFace - EASTBOURNE
Hi Maresa
Thank you for spending the time to leave us a review. This is so lovely to hear from our lovely customers :). Bright colours are wonderful at lifting the spirit. :) DW
Always good quality clothes delivered…
Always good quality clothes delivered quickly and efficiently.
Currently disappointed a jacket I wanted is out of stock in my size.
6 lutego 2022
Odpowiedź od FatFace - EASTBOURNE
Hi Neil, Thank you for your recent 5 star review and the positive comments. So sad to hear you missed out on one of our jackets, hopefully will find something else to treat yourself too. Take care, LM
Great customer service
Staff are always very helpful, friendly and welcoming. Took the trouble to go and check the stock room and to my delight came back with the size I was looking for 😊
30 stycznia 2022
Odpowiedź od FatFace - EASTBOURNE
Hi Kim, Thank you for leaving us a 5* review, It so nice to hear that you had such a great shopping experience in store and that our staff were able to help you.
Take care, LM
Love fatface quality and style
Love fatface quality and style. Staff are always friendly and helpful.
28 stycznia 2022
Odpowiedź od FatFace - EASTBOURNE
Good afternoon!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW
I went Christmas shopping at FatFace…
I went Christmas shopping at FatFace Eastbourne and was assisted by a girl called Rachel. I really didn’t know what to purchase but Rachel was so helpful with ideas. It was lovely to go to a shop where the member of staff knew about what they were selling, sizing, product details etc. Rachel even checked the stockroom for a product. Nothing was too much trouble
21 grudnia 2021
Opinia niezależna
Odpowiedź od FatFace - EASTBOURNE
Hi Carol, thank you for leaving your 5* review. It is so lovely to hear of your experience in our Eastbourne store - I will be sure to pass your lovely feedback on! Take care, LE
Excellence in Eastbourne
I visit this store infrequently but have had some very good value for money items from here. The staff are always friendly and helpful. On my last visit I tried some chinos that I really liked but they didn't have my leg length so I had to order on line. I prefer to shop in shops but in this instance I used the mail order option. The chinos didn't take long to arrive and are a great fit. Well done FatFace.
1 grudnia 2021
Odpowiedź od FatFace - EASTBOURNE
Hi Robin,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. I am also glad that you have had positive experiences both online and in store. We will ensure that your feedback is passed on. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.