Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Zobacz więcej
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Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Zobacz więcej
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I simply love fatface, their clothes are so beautiful, soft and well design. I like to wear them during the whole year; spring full of flowers, nice and comfortable dresses and shirts, warm during win... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Zjednoczone Królestwo
- 02920 667139
4,6
Doskonała
160 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cardiff center FatFace
The lady at the checkout was extremely helpful, even though the shop was busy as the January sale has just started.
The Cardiff shop was well organised and plenty of room to browse.
27 grudnia 2023
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The server ( think his name was Rod
The server ( think his name was Rod? ) was exceptional he was welcoming and very informative, I don’t visit Cardiff often but he was a stand out Welshman! Well done.
22 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - CARDIFF 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes which fit well
Lovely clothes which fit well. Click and collect always prompt and easy to use. Friendly staff.
14 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - CARDIFF 3
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - CARDIFF 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fantastic customer service
Fantastic customer service! I went to the Cardiff store to return/exchange items. The staff were helpful and friendly, giving much needed assistance with size and style. Many thanks!
13 listopada 2023
Odpowiedź od FatFace - CARDIFF 3
Hi Andrew, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Always good clothing
12 listopada 2023
Odpowiedź od FatFace - CARDIFF 3
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The website is clear and easy to use
The website is clear and easy to use. Click and collect worked very well. The items were of excellent quality and looked exactly as expected, so overall very good value and service.
15 listopada 2023
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The quality is so good and staff are…
The quality is so good and staff are very helpful
3 listopada 2023
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
The staff are really helpful and polite
1 listopada 2023
Odpowiedź od FatFace - CARDIFF 3
Hello Pauline
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Received my order quickly, fabulous quality …
Fat face clothing never disappoints with it’s choice of colours and designs which are well made and excellent quality 5*so happy with my purchases
4 listopada 2023
Odpowiedź od FatFace - CARDIFF 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great quality
Great quality, brilliant price and quick delivery. Can't get better than FatFace.
25 października 2023
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Absolutely great customer service, extremely helpful.
23 października 2023
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Grufydd was so helpful over and above…
Grufydd was so helpful over and above what was expected. I had my little Sheltie with me so it was a flying visit and he was so nice to her as well. He is a credit to your firm.
28 października 2023
Opinia niezależna
Odpowiedź od FatFace - CARDIFF 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Friendly and helpful service in store
Friendly and helpful service at the shop when I collected my order.
Disappointed that it wasn’t available sooner so I had to make a special journey to collect it.
17 października 2023
Odpowiedź od FatFace - CARDIFF 3
Hello, thank you for your positive review regarding your recent purchase.
I am pleased to read that your online shopping experience was a positive one although I'll be sure to pass your feedback on to the relevant teams for future consideration.
I hope you look forward to shopping with us in the future. Take care – LB
Lovely staff very friendly and polite…
Lovely staff very friendly and polite the service was great
Nice to have staff that talk to you x
11 października 2023
Odpowiedź od FatFace - CARDIFF 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Sienna winter coat
Good quality coat. Very pleased. No problem ordering. A bit pricey but was given discount in the shop on collection as cost was 20%off since I purchased a few days before online. I thought this excellent and good customer service as was delivery to shop, keeping you informed via email on delivery and shop assistant who dealt with me.
23 września 2023
Odpowiedź od FatFace - CARDIFF 3
Hello Caroline
Thank you for your review.
I am so pleased to hear of your recent experience with us. I will ensure this is passed onto the appropriate department for future consideration.
EP
Lovely staff at store
Lovely staff at store - gave me good service despite one till being down
29 września 2023
Odpowiedź od FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order quick delivery
4 września 2023
Odpowiedź od FatFace - CARDIFF 3
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.