Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was goo... Zobacz więcej
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Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Zobacz więcej
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Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Zjednoczone Królestwo
- 02920 667139
4,6
Doskonała
159 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Value for money
I have been ordering from fat face on line for quite some time with no problems it is not always easy ordering on line as you cannot try on the item, if you have time go into your nearest store try on for size ready for sale items,mostly true to size & the sale items are very good value, the last order was Airlie hybrid zipped top & the Vw stag t shirt all excellent value & good quality.
19 września 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good bargain in Sale.
I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was good too. Lower than what I expected. Its my go to brand.
7 września 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good boots for walking in the park
Easy to order on the website and useful to have option to collect at a store to try on boots
Messages with updates came through
Staff at the store were helpful as I tried them on and provided a bag to carry boots away
9 września 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were friendly
Staff were friendly, helpful and approachable. Store was well organised and accessible.
26 sierpnia 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always have an excellent experience…
Always have an excellent experience with the store in person and online. Lovely brand and quality items.
11 sierpnia 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality - Polo Shirt
Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket
This is the second time!
Quality is definitely getting worse in my opinion
2 lipca 2026
Odpowiedź od FatFace - CARDIFF 3
Thank you for taking the time to leave your review. We are sorry to hear that your item has developed a fault. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
I got quick delivery of the dress
29 lipca 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothing at a great price
Quality clothing at a great price. Friendly helpful staff
18 maja 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely quality and fit trousers
Lovely quality and fit trousers. And very impressed that no extra price for next day delivery.
Also I had to return one pair of trousers because I had ordered the wrong length. It was very easy to make a return at the Cardiff Fat Face. The staff are very helpful and friendly.
23 czerwca 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The colleague was super helpful…
The colleague was super helpful managing both the collection and a spontaneous purchase
3 lipca 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect for spring and summer.
I love these Hove wide leg cropped jeans. Perfect for layering with linen shirts, T shirts and boat shoes at this time of year.
6 czerwca 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A lovely shop with very friendly and…
A lovely shop with very friendly and helpful staff. I had previously seen a dress online and luckily it was in stock in the shop. Tried it on and purchased it.
The one assistant had on a lovely white broderie anglais dress but unfortunately it wasn’t available in the shop, she offered to check to see if was available online. Couldn’t ask for more.
28 maja 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
the young lady working in store was…
the young lady working in store was friendly and helpful
20 maja 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have not yet received my item and its…
I have not yet received my item and its been over 2 weeks. I've chased by phone to be told they don't have a delivery date gor me.
14 maja 2026
Odpowiedź od FatFace - CARDIFF 3
Hello, thank you for taking the time to leave your review.
We're sorry to hear that you haven't received your order.
We can see that you have contacted us, and we did give you the option to wait rather than cancelling, and you chose to wait.
If you have still not received your order, please do reach out to our team at fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Was able to get 2 items I wanted in the…
Was able to get 2 items I wanted in the sale.
29 kwietnia 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything went well
Everything went well. Everyone I met or spoke to at Fatface are super helpful. I think the website needs a lot of modification to make it better. Especially with delivery, cancellation and return
19 kwietnia 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are so friendly and helpful
The staff are so friendly and helpful, they go above and beyond with their customer service. It's always a pleasure to shop at Fatface.
9 kwietnia 2026
Odpowiedź od FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Doświadczenie Trustpilot
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