Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service! Everything was well done, and the gardener was very honest and left very clean and perfect. Literally nothing to be complaining. I am very happy with the person that came to do the... Zobacz więcej

Oceniono na 5 z 5

Great experience with fast clean. Super responsive on the telephone nice to speak with a human being and getting an immediate quote which stayed the same same throughout the whole process. My kitchen... Zobacz więcej

Oceniono na 5 z 5

We arranged for Fastklean to clean our house after building work and their were exceptional, the cleaning standards were great, the cleaners were efficient, polite and could not do enough to help. We... Zobacz więcej

Oceniono na 5 z 5

I think FastKlean are fantastic and I will definitely use them again. The cleaner I had was very polite and efficient. She arrived on time and got on with the job straight away. She worked very hard a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługa sprzątania

Informacje przekazane przez różne źródła zewnętrzne

FastKlean is an accredited and recommended family run cleaning company. Established in 2001. We provide cleaning services to residential and commercial clients in all Central and Greater London areas including surrounding cities. Our company works with fully insured, vetted, trained and experienced cleaners. We always aim for 100% customer satisfaction. Our prices are competitive and very affordable. Get in touch with our friendly customer service team on 020 7470 9235 or visit us online to book a cleaner today and browse through the variety of cleaning services we offer.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

100 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I recently used FastKlean Service…

I recently used FastKlean Service (Carpet Cleaning Service) and I am thoroughly impressed! The team arrived on time, were professional, and did a fantastic job on my carpets. They were able to remove stains I thought were permanent, leaving my carpets looking brand new. The process was quick, and the results were outstanding. The customer service was excellent, and the staff was friendly and attentive to my needs. I highly recommend FastKlean for anyone in need of top-notch carpet cleaning. I’ll definitely be using their services again in the future!”

14 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing service A*

Amazing service, from start to finish. I spoken to a person called Gillian, amazing explained everything in details answers all questions I asked. Went above and beyond for preferrd date and times.

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Everything went well

Everything went well. Communication was good. When the landlord had questions about the state of cleaning, the manager sent a report immediately (even though it was evening) and everything was resolved in our favour. Thank you!

9 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Disgraceful.

Disgraceful.

Booked for a 10 hour (2 cleaners for 5 hours) clean plus steam clean. They tried to cancel 3 days prior despite the fact I had no staff rota'd on and would therefore be closed for no reason.

Then only 1 cleaner showed up - so now I am closed all day for just a 5 hour clean. THEN they cancel the steam cleaning.

Customer services useless, just asking for me to give them time to find another cleaner.

Doesn't change the fact that I am closed all day and losing revenue for just a 5 hour clean. Absolutely disgusting.

5 sierpnia 2024
Opinia niezależna
Logo Fastklean

Odpowiedź od Fastklean

Dear Ella,

Thank you for sharing your feedback. After carefully reviewing our records, we could not find any booking or correspondence under your name with FastKlean. It appears this review might have been intended for another company.

We kindly ask you to consider removing this review, as it does not relate to our services. If there’s anything further we can assist you with, please let us know.

Best regards,
The FastKlean Team

Oceniono na 5 z 5

I used this company for an oven…

I used this company for an oven cleaning service. A day before the booked date they phoned me and emailed me that they needed to change my time slot from 10 am till 8am. I noticed email late as I work nights and I am never at home earlier than 9am. On my arrival from work an oven cleaner was already by my door waiting.
He did a good job. I didn't notice he was in hurry. He cleaned after himself. He was very polite. I would definitely book again. No matter the reviews, I had a good experience with this company. I would recommend.

20 października 2023
Opinia niezależna
Oceniono na 1 z 5

Fastklean oven cleaners review …

I booked the service 1 week in advance & then got a phone call the day before cancelling, so I rebooked for 7 days later, the day before i got a call changing the time.
Then halfway through the clean i was informed by the head my oven was bigger than standard so i was being charged double. I believe this is a scam they use on a regular basis. Then after negotiating an additional £50 payment. They actually took £75 off my card. The administration and head office of this company are a joke, they charge you an initial reasonable price then start calling you and upping the prices when the operatives have your oven dismantled. I ended up paying £165 for a large oven. They do not ask for photos when you book which would avoid any confusion, as I said it is an organised scam.
The only positive was the operatives did an ok job

29 września 2023
Opinia niezależna
Logo Fastklean

Odpowiedź od Fastklean

Dear Paul,

Thank you for taking the time to share your feedback. After thoroughly reviewing our records, we could not find any booking or correspondence matching your experience under FastKlean. It appears this review may have been intended for another company, as the services and practices described do not align with our operations or policies.

We kindly ask you to consider removing this review if it was posted in error. Should you have any further queries, we are happy to clarify or assist.

Best regards,
The FastKlean Team

Oceniono na 1 z 5

Cleaner didn’t turn up and no notice given

Cleaner didn’t turn up having been booked for 2pm and called at 3.15pm saying they are not coming. I was told I had to book for another day and no discount was being offered. Shameful customer service. Unfortunate as have used them before.

17 sierpnia 2023
Opinia niezależna
Logo Fastklean

Odpowiedź od Fastklean

Dear Anastasya,

Thank you for bringing this to our attention. We have carefully reviewed our records and could not locate any booking under your name with FastKlean. This leads us to believe that this feedback may have been intended for another company.

At FastKlean, we take great pride in delivering reliable and professional services, and we handle every booking with the utmost care and attention. We kindly ask that you review your experience and consider removing this review if it does not pertain to our company.

Should you need any clarification or assistance, we are always here to help.

Best regards,
The FastKlean Team

Oceniono na 5 z 5

Fastklean were really very good

Fastklean were really very good, they arrived on time to do a deep clean and to also clean the carpets and sofa. They were thorough, polite, helpful and just got on with the job with minimal fuss. I will be using them again!

18 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent company

Excellent company! Thanks to Diayana and her team for doing such a great job with our deep clean.

Special mention to the gardening team who were outstanding! Super efficient clearly experienced in what they do. I would highly recommend this company!

7 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

I was absolutely pleasantly surprised

I was absolutely pleasantly surprised. The level service was professional, timely and very friendly. I was visited by a very decent, friendly, honest and reliable couple who delivered and performed the service so well and in a timely manner. The office manager and office staff were also very professional, polite and friendly. I have to say that the whole service exceeded my expectations and I would absolutely recommend their services. Jonathan

2 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Professional and experienced cleaning company ( Joanne) and her team did an…

Fastklean ( Joanne) and her team did an amazing job with steam cleaning my sofa. Alex, the technician arrived on time and set about with his work, taking pride and meticulous in what he was doing. I will definitely be using FastKlean for any future work and would highly recommend their services, a very professional company who go the extra mile.

20 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Mediocre cleaning + Terrible accounting

Mediocre cleaning for a relatively high price, I can accept, since I simply suck it up and don't use the service anymore. But what has gone beyond an unacceptable at this point, is the fact that I've had to waste so much time (called 7 times already) just to get a reimbursement of £25 that they owe me, a result from some of the shady accounting that went one when I hired the service. Simply out of principle, I feel compelled to pursue this, because already have I wasted more time than the compensation justifies.

6 lutego 2023
Opinia niezależna
Logo Fastklean

Odpowiedź od Fastklean

Dear Marco,

Thank you for your review. We have carefully checked our records and could not locate any booking or transaction under your name with FastKlean. This leads us to believe that this feedback may not be related to our company.

At FastKlean, we are committed to maintaining transparent and professional practices in all aspects of our services, including our accounting. We kindly ask you to verify your experience and consider removing this review if it was intended for another company.

We take every concern seriously and strive to ensure all our customers have a seamless experience. Should you need further clarification, please feel free to reach out.

Best regards,
The FastKlean Team

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