Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Visited to buy waders and fishing jacket, Tom spent ages with me explaining the options. They don't try to sell you most expensive, just the right option, also despite being on Pall Mall and supplier... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

If anyone in the angling community wants to hear about my experience with Farlows of Pall Mall I would be happy to pass on my experience especially my last interaction where Farlows representatives... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Farlows is the only online flyfishing outlet I know that doesn’t charge postage, even on small items. I ordered a single tapered leader yesterday morning & it arrived Royal Mail 24 hr this morning.... Zobacz więcej

Oceniono na 5 z 5

I ordered a small and inexpensive item yesterday (1st May 2024, 12:30:42). It arrived at my home in the Scottish Highlands this morning (2nd May, 10:30) less than twenty-four hours after ordering. The... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu

Informacje przekazane przez różne źródła zewnętrzne

A Mecca for fly fishing enthusiasts for more than a century, Farlows royal warrant is testament to a reputation of distinction. But it’s not just a fishing heritage that keeps customers returning. Whatever your quarry or destination, Farlows has the gear and guidance to ensure you cast, catch, aim and shoot better. Whether it’s the latest fly-fishing kit, traditional shooting attire, performance footwear or essential lifestyle accessories, a successful country encounter always starts at Farlows.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

41 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(41)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good investment

Hi all, received my order very quick,but this not that Important.the quality of my Simms Long Sleeve Tech Hobby and
Sage hat is absolutely spot on!! Im really happy now and ready to go for trout fishing around the rivers 👏👏👏. Thank you for the service and for quality items you selling too!! I
Definitely recommend Farlows !

6 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Quite Exceptional Service

I ordered a small and inexpensive item yesterday (1st May 2024, 12:30:42). It arrived at my home in the Scottish Highlands this morning (2nd May, 10:30) less than twenty-four hours after ordering. The postal charge was nothing - free! This is quite exceptional service for which I am both impressed and very grateful.

2 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Great service & free postage

Farlows is the only online flyfishing outlet I know that doesn’t charge postage, even on small items. I ordered a single tapered leader yesterday morning & it arrived Royal Mail 24 hr this morning. And they included a 10% off code valid for a month. Fantastic service. Highly recommended.

16 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Received notification of my delivery 28.12.23 (18:02 )

Received notification of my delivery, further notification that it had been delivered between the said hours, the delivery tracker indicated it had been delivered to Bicester ( not our address ).

The goods were ordered for next day delivery for a Client event tomorrow.

I politely request a prompt response by way of an update.

29 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

fly tying accesories

absolutly brilliant placed an order wednesday afternoon it arrived first post thursday morning and no delivery charge goods first class and good prices

25 października 2023
Opinia niezależna
Oceniono na 4 z 5

I placed an order with free delivery…

I had a problem with a delivery which is now resolved
Only comment is product great could have been resolved quicker regarding delivery cost

12 września 2023
Opinia niezależna
Logo Farlows

Odpowiedź od Farlows

Good morning Clive,

I have spoken to the web order team, the reason for the £4.99 charge was because you selected our next day delivery method, which is an optional upgrade for those who need their order faster.

We did dispatch this for you on that selected next day service and Josh has apologised for misplacing your communication to cancel the next day service. Our team are processing the £4.99 refund for you.

Kind Regards,
The Farlows Team

Oceniono na 5 z 5

Fantastic.

Fantastic.. I ordered a single rapala fishing lure with free postage. I genuinely thought it'd take a few days because it would be posted second class. No, it arrived next day. Excellent service and at an excellent price.

24 sierpnia 2023
Opinia niezależna
Logo Farlows

Odpowiedź od Farlows

Thank you Chris! Appreciate the great feedback. Have a great bank holiday weekend!

Oceniono na 5 z 5

Excellent mail order and shop service

Excellent mail order service. I have actually opened an account this year, free postage. I pop in when in London, friendly and knowledgeable staff, good browsing no pushy sales.
Fortnum's on Piccadilly, ten minute walk, what's not to like.

25 lipca 2023
Opinia niezależna
Logo Farlows

Odpowiedź od Farlows

Thank you Dave for the great review! I will share with the wider team.

Oceniono na 5 z 5

I visited Farlows shop in Pall Mall…

I visited Farlows shop in Pall Mall today to get advice of fly lines for fishing for golden Dorado in Bolivia, which is going to be my first trip there.

The team, several of whom were involved, could not have been more helpful, knowledgeable and friendly!!

I came away with the knowledge and kit that I need.

Great job! Thank you!

11 maja 2023
Opinia niezależna
Logo Farlows

Odpowiedź od Farlows

Thank you Nick! I have passed this on to the store team, we really appreciate the great feedback.

Oceniono na 3 z 5

I’ve purchased a number of items with…

I’ve purchased a number of items with Farlows with no problem.

However I recently purchased some super glue. On receipt the glue in the bottle was past its best coming out very viscous. The quantity in the bottle also seemed very low as the bottle was barely a quarter full.

I contacted Farlows requesting a replacement be sent or a refund. But have had no reply. I am disappointed with the lack of response and will think twice before purchasing from them again.

9th August. Since submitting my initial review Farlows have contacted me to apologise and will be sending our a replacement bottle of superglue. I have therefore amend my rating of Farlows from 2 to 4 stars.

Further updatem 07/09/2023 I updated my review expecting the replacement superglue to arrive a few days after I was promised it would be sent out. But a month later it still has not arrived so I have changed my rating again.

Superglue finaly arrived arrived. Can only assume was delivered to wrong address.

28 stycznia 2023
Opinia niezależna
Logo Farlows

Odpowiedź od Farlows

Update 7/9/23

Hi Bruce,

We dispatch the item instantly as promised! We just tracked your delivery, and says it was delivered on the 12th August by Royal Mail, tracking number- 3205046850024C1B253FE

There is also GPS to show where it was delivered to.

So we are a little confused by this?

Kind Regards,
Danny North

------

Hi Bruce

So sorry to hear about the problems that you have experienced with the Fullingmill Super Glue.

We will make sure a new bottle is sent straight away for you.

I am sorry that this wasn’t dealt with straight away, but it looks as if your email was sent to our returns department to deal with, but something has happened, as the email never arrived for them to deal with. Unfortunately email is susceptible at times to delivery failures of which no one would be aware of - so we always advise in the unlikely event of a query not being responded to in 7-10 days that it's worth a phone call or trying again.

Once again, please accept our apologies.

Kind regards,

Danny North

Oceniono na 5 z 5

This shop defines Service

This shop defines Service. Tom Clinton in particular. Went in to look for some saltwater fly fishing gear, bought a Patagonia waterproof jacket and, in the bargain, got bags of really useful, objective, non-pushy advice about rods, reels and lines. Tom was first rate, immensely knowledgeable and generous with his insights, and a genuine pleasure to talk to. Tom left me with the impression of a truly excited and experienced enthusiast, who was interested in what I wanted not what he wanted to sell. Am looking forward to going back. Would recommend them unreservedly.

22 października 2022
Opinia niezależna
Oceniono na 5 z 5

Awesome customer service

Just wanted to say a huge thankyou fantastic customer service with highly knowledgeable staff top draw. Really helped me out with reel and line selection even repaired a damaged line and loaded my new reel top draw service

8 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

I wouldn't hesitate to order from these…

I wouldn't hesitate to order from these guys. They are a quality business selling really high quality products. I think their prices are fare and the speed in which they are shipped is great. They also have great customer service.

4 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Great experience online

I bought a rod and reel combo in time for the fisheries reopening after lockdown. Service was very good, with prompt delivery. I'll definitely order online again

9 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Amazing service

Visited to buy waders and fishing jacket, Tom spent ages with me explaining the options. They don't try to sell you most expensive, just the right option, also despite being on Pall Mall and supplier to Royalty they are no more expensive than other places. Probably the best shopping experiences I've had for a long time. Bought Simms G4 waders, boots and jacket, superb, worth every penny.

14 czerwca 2019
Opinia niezależna
Logo Farlows

Odpowiedź od Farlows

Thank you Gareth for the great review - I will pass your feedback on to Tom.

We hope to see you in Farlows again soon.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej