Excellent service again from Ultralight Outdoor Gear, as expected, to be honest. Very quick dispatch of the well packaged rucksack, which had been well described on the website, not just using the mak... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great company! Ive made many orders from ULoutdoors over the last year. Shipping info and communication are good. The 'our take' section on each product gives useful insights that go beyond... Zobacz więcej
First time using this shop and the experience was superb. Prices were great and fast dispatch and delivery. I will certainly use UltraLightOutdoorGear again. 10/10
I ordered a Helinox One chair from Ultralight Outdoor Gear the day before a canoe camping trip. Despite the short deadline, the item arrived on time with no drama. Unlike the preceding week where Am... Zobacz więcej
Informacje dotyczące firmy
- Sklep turystyczny
- również w kategorii:
- Centrum rekreacyjno-sportowe
Informacje przekazane przez różne źródła zewnętrzne
Ultralight Outdoor Gear is a venture concerned with the supply of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel. As our name suggests we are only interested in supplying lightweight, functional, best quality gear that supports the concept of backpacking, trekking and travelling unhindered by traditional heavy loads and masses of equipment.
Dane kontaktowe
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super happy customer
First time using this shop and the experience was superb. Prices were great and fast dispatch and delivery. I will certainly use UltraLightOutdoorGear again. 10/10
Excellent service again from Ultralight…
Excellent service again from Ultralight Outdoor Gear, as expected, to be honest. Very quick dispatch of the well packaged rucksack, which had been well described on the website, not just using the maker's description, but giving, as usual, their (pretty sound) opinion on the product. Thank you.
Simply the best
UOG are always great to deal with. Very helpful staff. If possible i always get my gear here as they are so trustworthy and get your gear sent out quickly.
5 stars
5 stars . Fast delivery. Item as described. Happy with the purchase. Thank you
Great company!
Great company!
Ive made many orders from ULoutdoors over the last year.
Shipping info and communication are good.
The 'our take' section on each product gives useful insights that go beyond the manufacturer's blurb. It often helps set expectations and explains what to expect from the product.
The weights they post are always accurate, although be careful if your ordering larger sizes as the posted weight is often for the smallest version.
Absolutely fantastic customer service
Absolutely fantastic customer service from Ultralight Outdoor Gear.
I contacted them after a power bank I’d bought stopped working after about a month. Bex replied very quickly, apologised for the problem and immediately arranged for a replacement to be sent out, with no unnecessary hoops to jump through or lengthy returns process.
This is exactly how customer service should be handled. Friendly, efficient and genuinely helpful. It gives you a lot of confidence buying from a company when you know they’ll look after you if something goes wrong.
Really impressed. Thank you, Bex and Ultralight Outdoor Gear!
Great store with very helpful staff
Great store with very helpful staff.
Fabulous gear well suited for trekking.
Highly recommend.
Best gear at the best prices
Best gear at the best prices. The only store that lists gear by weight. Would recommend to anyone interested in hiking/trail running/camping.
Fast response ,fast delivery ,good…
Fast response ,fast delivery ,good price and not something I can buy in the uk myself
I have purchased clothing from…
I have purchased clothing from Ultralight outdoor and delivery times to Australia as well as service has always been great
Five star experience
Easy transaction and fast delivery. Great range of quality products.
Am 14.7 Ware bestellt und nie er
Am 14.7 Ware bestellt und nie erhalten!! Heute schreib ich diese Rezession an 21.8.26 Zig emails geschrieben. Angeblich wäre das Paket wieder zurück geschickt worden! Bezahlt hatte ich schon auf mein Geld warte ich vergeblich. Nie wieder
I had an issue with some Darn tough…
I had an issue with some Darn tough socks which were padded and that wasn’t in the description. I emailed and was contacted back very quickly offering a refund and the website was immediately corrected. Excellent customer service, this is how a company should be run. Thank you
Great Support Team
I think there was glitch on the site so the Nemo
Satellite Reclining Camp Chair was offered for £89.99.
Lois, from the support team agreed to honor the advertised price and i made a purchase.
Prior to this purchase (couple days ago), i left an item in basket so i can come back to it at later day (the mentioned chair) and since i am new to camping and hiking i thought i phone and ask for suggestion and guidance.
The staff that took the phone call and helped me by providing information; were very kind and patient. they even offered to prepare a selection of items for me to try in their showroom.
Overall, friendly people work for this company. i will buy from them again in future. i got the feeling that they enjoy their job and are happy to help anyone.
Brilliant customer service
I ordered a head torch which said a charging cable was included. When it arrived, there was no cable because the manufacturers had changed their spec without letting the retailers know. When I contacted customer services they sourced a cable and I received it the next day. Very impressed with this level of service.
Don't use if you need to return an item - you will pay a significant price!
If there is any chance you need to return an item, I wouldn't get it from here. I ordered multiple items and none of them are not the right fit and need to return them.
I paid for 1-2 delivery - which arrived late and have now been told it is up to me to pay a return - which will be over £20 due to the size box it has arrived in. I called to ask for help and I was given a blanket no. It was not clear on the website at all that this would be the case.
Good service as well as prices
Ordered a few things from Ultralight Outdoor Gear in the last 2 years. A couple of items developed faults and they were really good to deal with. Made an effort to resolve things – really helpful.
In my opinion that counts for a lot. So I'll probably check them out first next time I need to buy something they sell. Thanks for good service.
Better than Amazon ... by a lot
I ordered a Helinox One chair from Ultralight Outdoor Gear the day before a canoe camping trip. Despite the short deadline, the item arrived on time with no drama. Unlike the preceding week where Amazon had taken 5 days to fail to deliver. Ultralight Outdoor Gear were also £3 cheaper than Amazon even with next day delivery before 1pm. They are now my go to for outdoor gear.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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