falanparts.com Recenzje 392

Todo genial. Los productos y el envío bastante rápido. Repetiré sin duda

Easy to order, good quality and delivery on time!

No reaction to several e-mails according to purchased parts which are not working.

Ik heb werkelijk nog nooit zo n slecht bedrijf meegemaakt om een onderdeel terug te sturen die je betaald hebt en wat gewoon niet goed is , ook al staat op de site dat het geschikt is voor benodigde type ! Ben nu 2 weken bezig een retourlabel te krijgen en het enige wat je krijgt is het standaard K antwoordt wat automatisch wordt gestuurd

Best shop for my beloved Vespa 😊I find everything i need, best choice, best quality.

The part was sent exactly as described, dispatching pretty quickly (DHL were another matter, I will use NL post in future) but the part arrived and was exactly as described no surprises no fuss. A day kater my variator was replaced and I was riding again. Which is what I needed.

Ordered Moto Nostra Windshield for my Vespa 300 GTS Supersport. Screw plus adapter didn't fit plus one piece was missing. Contacted them, it took some time to solve the issue but at the end a satisfying result.

Top service et rapide

Fast delivery and I was so glad I found that peace to repair the seat of my scooter 🛵! Thanks a lot!

Product ok but shipping was terrible, ordered on 16/04 with a 2 day delivery was tendered to DHL on 23/04 only after I asked where it was, you forgot to ship and blamed DHL for the delay, parcel was finally delivered on 29/04, almost two weeks later, I asked for at least shipping refund and you asked why….
I’m very happy with my purchase and I also advertised it on social media but you should be more “professional”, a mistake can happen, is not a shame….

A lot of parts, delivery OK, will order more.

"Disappointing experience: slow processing and poor communicationI ordered two mirror covers on April 3rd, but the package was only handed over to the courier 10 days later, despite the promise of fast shipping. The items finally arrived after 17 days. Customer management definitely needs improvement."

Seamless buying experience with helpful add-on suggestions within the Falan online shop.

The after sale transparency of delivery timing and progress was not great. Maybe an opportunity to improve customer visibility as the DHL system is lacking.

Très bonne article livré rapidement le chauffeur qui m'a li re très professionnel avec un code je recommande ce site à mon entourage

Hi, I prefer a set of rim and a tone wheel and I had really a good products and am happy ,
And of course my order come in Rhodes Greece fast ,,
And the good experience was that I text to contact with some one and they answer me fast and they help me a lot about what I wanted , his name was Alex ,

I had a very positive experience with Falanparts. The ordering process was smooth and straightforward, and I received a confirmation promptly after placing my order. The communication was clear and professional. The products were exactly as described, well-packaged, and delivered in good condition. Overall, the service felt reliable and trustworthy.
I would definitely consider ordering from Falanparts again and can recommend them to others looking for motorcycle parts and gear.

Mijn bestelling is nog steeds niet aangekomen. Er is een DHL-trackingnummer aangemaakt, maar er is al 4 dagen geen beweging geweest.

the problem was found to be related to DHL. Friends were very helpful and the package will arrive as soon as possible