Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Matilda helped resolve my issue - and so quickly that I was still able to purchase the book I wanted during Early Access. I am so grateful, especially for her patience with me since it was 100% user... Zobacz więcej
Yesterday was my first time actually buying from Fairyloot and it was a great and easy experience. Well, as easy as it could be to fight through the long queues and get my hands on The Knave and the M... Zobacz więcej
I absolutely adore FairyLoot! I've been receiving the adult subscription since 2023 and the romantasy sub since it started in 2024. The designs continue to get better and better and I really enjoy al... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Your customer service agents are always…
Your customer service agents are always amazing and Im always thankful for their efficiency and kindness.
Amazing
Amazing products, have been a subscriber for several years and am very happy with it! Fantastic and fast customer support ! Highly highly recommend!!
Fairy-loot not only have the best…
Fairy-loot not only have the best special editions for decent pricing. They’re team are super helpful with any difficulties. Highly recommended the best subscription there is. Lovely team working behind fairyloot
Excellent company fast response via…
Excellent company fast response via email have been a member for over a year
I love the books that you provide
I love the books that you provide, and the fact that there are always new books to try! <3 I changed some mails with Ivy, she is really great!
keep going fairies, i love your books
Exception Book Box Subscription
Not only are the books beautiful but the customer service at FairyLoot is fantastic. I've had two issues with books over the 2 years I've been with them and both were resolved quickly and satisfactorily.
They were super nice and helpful
The best customer service!
I had an issue with an order and had to mail them and within 10 minutes I had a response and everything was fixed! I’ve never had such an awesome customer experience.
If anything is wrong with whatever, just mail them and they have a solution!
Great assistance and very responsive…
Great assistance and very responsive with the inquiries, keep up the good work and I hope it will not change 👍👍👍
The customer service is always on… point!!
The customer service is always on point! Everyone is always so kind and helpful! And they do a wonderful job with alerting everyone when changes do need to be made! You can truly tell they care a lot about us as fellow readers!
Awesome Experience
The most beautiful books ❤️
Sale experience is now better thanks to the new queue system.
Awesome customer service, responds really fast and works with you to find the best solutions for your problems!
The subscriptions are really diverse, for every taste and the books are high quality and worth reading and collecting after.
For as long as I read, Fairyloot will be mine.
You know, I have been a sub to Fairyloot here in the US for a long time now and I very rarely have any issues. I would say I have had maybe 3 books over my time with them show up with damage that they very quickly replaced with no hesitation. I have had a couple go missing due to the postal service and they've always been absolute rockstars in replacing those as well. Through all of my experience, their customer service has been kind and understanding.
Thanks Lily & Fairyloot with Love! 🤍
Absolutely loved Lily and the rest of the team! She was incredibly hands-on, so reassuring, and supported me every step of the way. Thank you for this one, Fairyloot! 🤍
Much love,
Yin | 1shelfrot_
Very supportive staff
Very supportive staff, quick response and issue resolved really fast. Thank you again!
I’m happy about the fast response to my…
I’m happy about the fast response to my problem, i got a damaged copy of a special edition and they immediately agree to send a new one. This is not a 5 stars because the new copy had the same damage as the first one sadly. Overall, Fairyloot is still my favourite company for special edition books!
Quick communication and resolution
Was missing an early access email to purchase the second book in a series from Fairyloot but Amrit was quickly on the case when responding to my email and I was able to order the book I was looking for in time☺️
I absolutely love your customer service…
I absolutely love your customer service dept. They are always so kind and helpful.
Holly was very helpful
Holly was very helpful , when I made the mistake of skipping Aprils book :)
Love this company
Love this company, I'm a book hoarder and fairyloot bring out the most magical special additions.
The subscription prices are good value for money and the team get back to you really quickly if you have any questions or issues
Positive customer service experience
Kiran in customer services was very quick and prompt in helping me solve my queries regarding address changes and questions about renewals. I also appreciate the recent queue changes as it means I don’t have to worry about getting on the site hours before a sale. The only reason this isn’t a five star rating, is I do think some of the book picks in the Romantasy had questionable authors who I didn’t want to support due to conflicting political beliefs (I’m not a supporter of Charlie Kirk or his beliefs unlike June Romantasy’s guessed author) or the portrayals of a minor having sex with an adult (March’s Romantasy author). I think a little more care into book choices would be advisable.
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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