Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Matilda helped resolve my issue - and so quickly that I was still able to purchase the book I wanted during Early Access. I am so grateful, especially for her patience with me since it was 100% user... Zobacz więcej
Yesterday was my first time actually buying from Fairyloot and it was a great and easy experience. Well, as easy as it could be to fight through the long queues and get my hands on The Knave and the M... Zobacz więcej
I absolutely adore FairyLoot! I've been receiving the adult subscription since 2023 and the romantasy sub since it started in 2024. The designs continue to get better and better and I really enjoy al... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Exemplary Customer Service
Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful for this company's products and exemplary customer service. Thank you!
Quick response time
Quick response time, great customer service! Needs fulfilled
Monthly subscription skip support
Very helpful, directly provided with a solution and justification for why I couldn’t cancel next month book
they resolved my issue
Support was supporting
My ticket was handled pretty fast and got the help I needed. Customer service was very friendly.
FairyLoot is always my first choice…
FairyLoot is always my first choice when I’m looking for collector’s editions of my favorite fantasy and romantasy books. They truly set the standard for beautifully designed special editions, and it’s obvious how much care goes into every release.
One of the things I appreciate most is that they collaborate with talented independent artists and small creators for the artwork, dust jackets, sprayed edges, endpapers, and overall design. Every edition feels unique and thoughtfully crafted, making each book feel like a true collectible instead of just another special edition.
I also love that FairyLoot doesn’t just focus on established favorites. They regularly introduce readers to new authors and upcoming releases that deserve more attention. Their subscriptions feature a wide variety of genres, authors, and stories instead of only following whatever is currently trending on social media. They’ve helped me discover books I may never have picked up otherwise, and their exclusive early access editions are one of my favorite membership perks.
Their customer service has also been consistently excellent. Most questions can be answered through their emails or social media updates, but whenever I’ve needed help with something specific to my account, they’ve always responded quickly and taken the time to provide a personalized solution. As a customer in the U.S., I also appreciate how promptly they reply despite operating from the UK. They always get back to me as quickly as they can during their business hours, and I’ve never felt overlooked.
The quality of the books, the creativity behind each design, the variety of books they curate, and the genuine care they put into both their products and their customers are why I continue to support FairyLoot. If you’re a fantasy or romantasy reader who loves collecting beautiful editions, I can’t recommend them highly enough.
Fairyloot is amazing in communication…
Fairyloot is amazing in communication when something is going wrong. And the books are so pretty💗
Literally the best help team I contacted
The response was super quick and they gave me a great solution!
It’s always grate to contact them and they never disappoint.
Fairyloot is very responsive and…
Fairyloot is very responsive and helpful with all my requests!
10/10 would reccomend
Always love the books and when I had an issue customer service responded quickly and fixed it immediately . Cannot fault them
They’re always prone to helping with…
They’re always prone to helping with any problem I had and always so respectful!
Always amazing
Always amazing!
thank you to the customer service team for always helping me when i need assistance. I appreciate you all and the wonderful joy your books bring!! Phoebe helped me today and she's wonderful!
Super easy to communicate with customer…
Super easy to communicate with customer service. They respond very quickly and are always helpful. I enjoy this book subscription due to quality of books, priced fairly and great customer service.
Shoutout to Ivy!
Ivy was fantastic, she responded straight away and helped me with a damaged book. Honestly always have such a positive experience and the customer support are amazing
Customer service always good
Customer service always good , understanding and fast reply
Very helpful and reactive !
I survived TKATM pre-order queue...
Yesterday was my first time actually buying from Fairyloot and it was a great and easy experience. Well, as easy as it could be to fight through the long queues and get my hands on The Knave and the Moon pre-order! 😆 But I managed to grab it and I'm so happy! I made an error when entering my address due to my nerves trying to get the book; but Fairyloot was quick to respond within a day and correct my mistake! I've been on their subscription waitlist forever and I hope one day I can join it but my experience actually buying a non-subscription book was wonderful! Thank you, Fairyloot!
Absolutely Beautiful Books
Absolutely Beautiful Books. Ive had a fairyloot sub for approximatly a year now. The customer service is amazing. The one subscription I will never get rid of!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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