Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Matilda helped resolve my issue - and so quickly that I was still able to purchase the book I wanted during Early Access. I am so grateful, especially for her patience with me since it was 100% user... Zobacz więcej
Yesterday was my first time actually buying from Fairyloot and it was a great and easy experience. Well, as easy as it could be to fight through the long queues and get my hands on The Knave and the M... Zobacz więcej
I absolutely adore FairyLoot! I've been receiving the adult subscription since 2023 and the romantasy sub since it started in 2024. The designs continue to get better and better and I really enjoy al... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick and friendly
It was great
It was great! Thank you for your help, love you guys! Have a nice day
Fantastic Customer Service
Books are beautiful, customer service is fantastic! Exceptional value for money.
Friendly service
Every single time I have had to contact customer service for one or other reason I have always been helped really quickly. Everyone is so kind and friendly. Thank you
amazing customer service
I had an issue with my order and it was immediately fixed with no issues. 10/10 customer service and a 10/10 beautiful book!!
Fairyloot is an absolutely amazing…
Fairyloot is an absolutely amazing company! I’ve always had a good experience with them and have been a subscriber for 3 years. I had ordered a book and it never arrived to me but tracking said it was delivered, I contacted customer support and talked with a lovely representative whom helped me get a replacement. This was so amazing of them, especially because the lost book was no fault of theirs but instead my local delivery. Absolutely amazing company that I will stand by until the end. 🫡 Thank you Fairyloot!!
Lovely customer service
Lovely customer service, quick and helpful responses!
Ivy was very helpful in getting my damaged book replaced.
Lovely ♡
I have been a subscriber for years now and have always been happy with Fairyloot. Even when I had issues, the customer support has always been helpful and accommodating! The prices for the books are good and affordable for what they are! I doubt I will ever cancel the subscription or leave this company, as this is the only bookish shop I regularly buy something from. Everything has a lovely and nice quality, the designs are magical and every single person in the customer service is a joy to talk to, very lovely people. Even if there are sometimes books I do not support, I simply skip them, but those cases are very rare. In comparison tk the books I adore, those are far more many. I am more than happy and want to thank the whole company! ♡
Responded quickly and offered a great…
Responded quickly and offered a great solution!
Top notch
Ivy is so prompt and friendly. Fairyloot has the BEST customer service! I have had to cancel some other subscription boxes due to the customer service being so difficult. I have always had such fantastic experiences with Fairyloots team.
Quick service
I have a book subscription from fairyloot and I love the copies I get. Yesterday was the first time I had to contact fairyloot because a book was damaged and within 24 hours I’ve got a respond that a replacement copy is on its way!
Thanks for helping me out Kiran!
Always quick and great customer service
Lovely People at Fairyloot
The Fairyloot team are some of the nicest people I’ve interacted with. They’re always prompt in their responses and very accommodating!
FairyLoot team is always great!
Beautiful books AND great service!
It's 14 hours untill my subscription renews and I cannot find the 'skip this payment button'. I contacted customer service and got a response almost immediately. This is the magic from Fairyloot, not only do they sell beautiful books, they also have a great customer service ❤️
Superior customer service
Fairyloot's customer service is top notch. They have always been very responsive when I submit tickets. They are caring and make me feel like a valued customer.
Lovely costumer service
Lovely costumer service. They replied incredibly quick during a pre-sale (within 5 mins). The agent was very kind and patient.
Thanks again Nisha!
The best in multiple ways
Just fantastic! I've been a sub for well over a year now and my box always arrives safely packaged and in perfect condition through an international journey. Not only do they have the prettiest special editions with top notch picks (for a great price too!), their customer service is made up of the most customer-centered people on the planet. If FL has no supporters anymore you know I'm gone lol💜💜
Five stars - from books to customer service ⭐️⭐️⭐️⭐️⭐️
I love the books I get from FairyLoot! Not only are they amazing, but their customer service is as well. With a quick response time and amazing solutions, I’m left even more satisfied.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








