I think there should be a paddle or something to cover your eye when doing the eyechart. I used my hand to cover one eye and read the letters this didn't work very well either I was pushing on my eye... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
l like the fact that l work somewhere where its hard to meet appointments for everyday life and Kodak take the time to make a way for their employees. To receive proper care.
We were unable to get an accurate reading for my vision until I finally handed over my previous prescription. I noticed several other people without prescriptions running into the exact same issue. Th... Zobacz więcej
Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I... Zobacz więcej
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Informacje dotyczące firmy
- Hurtownia okularów
- również w kategorii:
- Bezpieczeństwo i higiena pracy
O Eyelation Technologies Inc.
Napisane przez firmę
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Dane kontaktowe
8525 W. 183rd Street, 60487, Tinley Park, Stany Zjednoczone
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I can see with my new glases
26 sierpnia 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Liz,
We’re sorry to hear that you’re having challenges with your new glasses!
Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
Service representative was amazing to…
Service representative was amazing to deal with and extremely helpful with recognizing me needs
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Amos,
We are so glad to hear that our service representative was attentive to your needs and provided such wonderful support. Thank you for sharing your positive experience with us!
-Team Eyelation
It took more than two months before my…
It took more than two months before my glasses was complete and shipped to me. I can't use the glasses because the prescription was not rightly used. It's blurring when I wear it.
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Roland,
We’re sorry to hear that you’re having challenges with your new glasses!
Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
I placed this order for my prescription…
I placed this order for my prescription safety glasses back in July of 2026. I understand that the frame I chose was back ordered, but I was never notified of this until I called you about my order about 4 weeks ago. If the frame is not available don't list it on your site until it is available. Also communicate that there is an issue with the order.
6 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Brandon,
We are very sorry to hear about your experience and understand your frustration regarding the delay and lack of communication. You should have been promptly informed about the backordered frames, and we sincerely apologize for the inconvenience this caused. Your feedback regarding our website inventory and customer updates is appreciated, and we are working to improve our processes to prevent this from happening again.
-Team Eyelation
I ordered August 26th
I ordered August 26th, they just shipped on October 6th, there is no way to get a hold of customer service from your order site. When I finally was able to get a hold of customer service the poor girl kept apologizing to me because she had no information on what was going on with my glasses. I wish I could remember her name because she was the only thing about this experience that was easy and helpful.
6 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Jason,
We are deeply sorry for the long delay in shipping your order and for the frustration you experienced while trying to reach our support team. We sincerely apologize for the lack of clear updates regarding your glasses, but we are glad the representative you spoke with was helpful despite the situation.
We hope your new glasses work well for you.
-Team Eyelation
Well the attention was good
Well the attention was good , but I don’t get if these are reading or far sightseeing glasses because and can’t see anything. It’s all blurry, need answers please. Thank you
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Carlos,
Your glasses are single vision distance only. Your prescription calls for a multifocal lens (near and far).
Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
-Team Eyelation
Easy process and straightforward
Easy process and straightforward. Delivery took a week or so but for equipment such as this it is understandable. Would order through them again.
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Sanskar,
Thank you for taking the time to share your feedback. We are thrilled that you found the ordering experience smooth and uncomplicated. We also appreciate your patience and understanding regarding the shipping timeframe for your gear. It is wonderful to know that you plan to purchase with us in the future.
-Team Eyelation
They had help me in any way they could…
They had help me in any way they could and answered all my questions.
18 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Ray,
We are delighted to hear that our team was able to assist you and provide clear answers to all of your inquiries. Thank you so much for taking the time to share your positive experience with us!
-Team Eyelation
Website is very user friendly and my…
Website is very user friendly and my glasses came in very quick.
10 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Jonathan,
We are thrilled to hear that navigating our site was smooth and that your new eyewear arrived so promptly. Thank you for sharing your wonderful feedback with us!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello M.
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Service was excelent
Service was excelent. Ordered arrived within the indicated timeframe.
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Juan,
We are so glad to hear that you had an excellent service experience and that your package arrived right on schedule. Thank you so much for sharing your wonderful feedback with us!
-Team Eyelation
It was very easy to order my shoes and…
It was very easy to order my shoes and safety glasses. The only thing that I could complaint about is that I don't remember seeing anywhere what my allowance was for neither shoes or safety glasses and because I wasn't sure of the benefit amount I order the least expensive just to make sure I was going to be OK when I placed my order and during orientation I don't remember anyone telling us the amount or even how to get those benefits. I got the information from one of my co workers on how do it but he didn't know if there was a set amount granted or not.
5 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Mary,
We are happy to hear that placing your order for your footwear and protective eyewear was a seamless process for you. Thank you for taking the time to share your feedback with us and for awarding our service a five-star rating. We completely understand how helpful it would have been to have clear visibility regarding your specific benefit allowance prior to completing your purchase. It is important to know your exact coverage details so you can select the items that best suit your needs without any uncertainty. We appreciate you bringing this communication gap during your onboarding process to our attention. Our team is actively reviewing how program details and coverage limits are shared with new team members so that this information is easily accessible from the very beginning. Your input helps us refine our processes and improve the experience for everyone. We hope you enjoy your new gear, and we look forward to assisting you again in the future.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Ricky,
We are glad you enjoyed your experience with our team. Thank you for your feedback regarding our support.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Haley,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
I didn't receive what i orderd.
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello William,
We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you.
We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Sergio,
We are so glad to hear that your new eyewear provides a comfortable fit and crystal-clear vision. Thank you for sharing your positive feedback with us!
-Team Eyelation
Good and fast service
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Javier,
Thank you so much for the great review. We are delighted to hear that you experienced prompt and quality service with us, and we hope you love your new safety glasses.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hola Juan,
Gracias por tu reseña del producto; siempre es un pla
recibir comentarios positivos. Esperamos que estés disfrutando de tus nuevas gafas de seguridad.
—Equipo Eyelation
Odpowiedź od Eyelation Technologies Inc.
hello Robert,
Thank you for the review. We are glad you enjoyed our great prices and easy process. We hope your new glasses work well for you!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Aaron,
We are delighted to hear that the ordering process was smooth and that you are thoroughly enjoying your new eyewear. Thank you for sharing your positive experience with us!
-Team Eyelation
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.