I think there should be a paddle or something to cover your eye when doing the eyechart. I used my hand to cover one eye and read the letters this didn't work very well either I was pushing on my eye... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
l like the fact that l work somewhere where its hard to meet appointments for everyday life and Kodak take the time to make a way for their employees. To receive proper care.
We were unable to get an accurate reading for my vision until I finally handed over my previous prescription. I noticed several other people without prescriptions running into the exact same issue. Th... Zobacz więcej
Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I... Zobacz więcej
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Informacje dotyczące firmy
- Hurtownia okularów
- również w kategorii:
- Bezpieczeństwo i higiena pracy
O Eyelation Technologies Inc.
Napisane przez firmę
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Dane kontaktowe
8525 W. 183rd Street, 60487, Tinley Park, Stany Zjednoczone
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Eyelation Technologies Inc.
Hello Olympia,
We are glad you enjoyed your experience with our fast delivery service. Thank you for your review. We hope you enjoy your new safety eyewear!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Lenin,
We are thrilled to hear about your positive experience and appreciate you taking the time to share your feedback. It is wonderful to know that you are enjoying the service provided.
-Team Eyelation
Extremely disappointing experience
Extremely disappointing experience. I waited two weeks to receive my prescription safety glasses, only to find that they were made with the wrong prescription. Because of this error, the glasses were completely unusable and I was unable to wear them to safely perform my job.
For a product that is specifically required for workplace safety, this level of quality control is unacceptable. I now have to deal with the return and replacement process and wait even longer because of a mistake that should have been caught before the glasses were shipped.
After the long wait and the impact this has had on my ability to perform my job, I cannot recommend this service.
25 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Sergio,
We are so sorry to hear that you are having vision issues with your new glasses. It appears you have taken advantage of our 30 day remake policy and a member of our team is working with you to resolve the issue. The prescription provided was handwritten and extremely hard to read. We are working to get you corrected glasses to you.
-Team Eyelation
Thank you for the great service!
Thank you for the great service!
1 października 2026
Opinia niezależna
Odpowiedź od Eyelation Technologies Inc.
Hello Lisa,
We are so glad to hear that you had a wonderful experience with our team. Thank you very much for taking the time to share your positive feedback with us; we truly appreciate your support.
-Team Eyelation
Easy portal to make the order.
30 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Mariel,
Thank you for your review. We are so glad to hear that you found our ordering portal simple and convenient to use. We hope you enjoy your new safety eyewear!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello David,
We appreciate the 5 stars! Making your experience seamless and easy is what we strive for. Thanks for choosing us!
-Team Eyelation
Sylvia was amazing
Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I was able to send my new prescription directly to her so she could compete my order. Best customer service ever.
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Penelope,
Thank you so much for taking the time to share your 5-star review! We are absolutely thrilled to hear how our team member went above and beyond to catch the issue with your paperwork and help you update it seamlessly. Providing attentive and helpful support to ensure your order is completed smoothly is always our top priority. We truly appreciate your kind feedback and your business!
-Team Eyelation
Did not receive glasses
Did not receive glasses. Says it was delivered but It wasn't
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Shane,
Your glasses were delivered on 10/03. A member of our customer service team will email the address it was delivered to.
-Team Eyelation
my glasses were completely blurry i…
my glasses were completely blurry i cannot wear them at all , so i still dont have safety glasses.
8 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Chay,
We’re sorry to hear that you’re having challenges with your new glasses!
Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
Disappointing Help.
Called Customer Service to asked a hen to expect shipment, as ev we yone else I work with had received their order. Service Rep said she would send a text once she learned of the status of safety glasses, from the lab. She called, the next day while I was at work, but failed to leave a voice mail.....never sent a text. One week later I get an e-mail stating my package had shipped. Gave me a "tracking number" but tracking number was not loaded (said no status).
3 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Steve,
Your order was delivered on 10/07. When you called the package might not have been picked up by the carrier yet. A label had been created and flipped the order to shipped. When customer service looked it up and gave you tracking info it might not have updated yet. Until the carrier scans it, it won't show information. We are sorry, we should have explained that to you. We do hope your glasses work well for you.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Josh,
We’re so glad to hear your experience was a breeze. Providing an easy, stress-free process is our top priority!
-Team Eyelation
Ordering was easy and shipped quickly.
18 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Louis,
We are so glad to hear that the purchasing process was smooth and your items arrived in a timely manner. Thank you so much for taking the time to share your positive experience with us!
-Team Eyelation
Technician was very professional and…
Technician was very professional and made it easy to get fit for glasses. Company completed my order in 24 hrs and informed me that the product was on the way. Very fast turnaround. Great company to get safety Eyewear from.
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Jon,
It is wonderful to hear about your smooth fitting experience and the quick dispatch of your safety frames. Thank you for sharing your positive feedback with us, and we appreciate your business.
-Team Eyelation
I love the glasses
I love the glasses! It fits good and feels good in my face. Thank you!
24 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Jesus,
We are so thrilled to hear that you love your new glasses and that they feel comfortable and fit you so well. Thank you for taking the time to share your wonderful feedback with us!
-Team Eyelation
Quality Tech
User friendly platform, great quality product. Return a round time was excellent.
23 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Timothy,
We are so glad to hear that you enjoyed using our platform and were impressed by the high quality of your item. It is also wonderful to know that your order arrived in such a quick timeframe. Thank you for taking the time to share your positive experience with us!
-Team Eyelation
Lack of communication
Lack of communication. I was not notified that they were out of the frames selected until I contacted my HR rep. Still have not recieved safety glasses as of yet.
30 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Chryl,
Thank you for your feedback. We are so sorry for the delay. It appears the address in your file had to be updated. The order was returned to us and we are reshipping to you. Thank you for your patience as we get this resolved for you.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Joshua,
We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear.
Luckily, we’re here to help! Your eyewear is eligible for a product exchange, return or adjustment. To receive a product adjustment, give us a call at 1.888.308.4703 or questions@eyelation.com and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there.
– Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Michael,
We are so glad to hear that you found the website simple to navigate and that your purchase arrived so quickly. Thank you for taking the time to share your great experience with us!
-Team Eyelation
Great experience with the online…
Great experience with the online ordering system and the glasses are working great with a very good fit.
22 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Roddre,
We are so happy to hear that your online ordering experience went smoothly. It is wonderful to know that your new glasses are working out so well and provide such a comfortable fit. Thank you for taking the time to share your positive feedback!
-Team Eyelation
Easy upload of prescription and…
Easy upload of prescription and selection of frames and additional lenses coating options.
1 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Geoffrey,
We are delighted to hear that you found the process of submitting your prescription and customizing your frames with lens coatings so smooth and effortless. Thank you for sharing your positive feedback with us!
-Team Eyelation
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.