I think there should be a paddle or something to cover your eye when doing the eyechart. I used my hand to cover one eye and read the letters this didn't work very well either I was pushing on my eye... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
l like the fact that l work somewhere where its hard to meet appointments for everyday life and Kodak take the time to make a way for their employees. To receive proper care.
We were unable to get an accurate reading for my vision until I finally handed over my previous prescription. I noticed several other people without prescriptions running into the exact same issue. Th... Zobacz więcej
Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I... Zobacz więcej
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Informacje dotyczące firmy
- Hurtownia okularów
- również w kategorii:
- Bezpieczeństwo i higiena pracy
O Eyelation Technologies Inc.
Napisane przez firmę
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Dane kontaktowe
8525 W. 183rd Street, 60487, Tinley Park, Stany Zjednoczone
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
4,1
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Eyelation Technologies Inc.
He;;o Lisa,
We are so thrilled to hear that you love your new safety glasses and that you are enjoying them. Thank you so much for sharing your positive feedback with us!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Katie,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
I ordered shoes, insoles and safety glasses
I ordered shoes, insoles and safety glasses. I received the shoes but no insoles, so when I called they informed me then that the insoles I selected were out of stock. In my opinion customer service should have reached out to me to inform me of that before shipping the shoes. Then weeks go by and still no safety glasses, so I call and get informed that the frames I chose were out of stock. Once again why no phone call to tell me that. I received all my items now but the customer service was non existent in this situation
30 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Jonny,
We are truly sorry for the lack of communication regarding the out-of-stock items in your order. You should have been notified proactively about these delays rather than having to call for updates yourself. We deeply regret the frustration this experience caused and appreciate your feedback, as it helps us improve our customer service process moving forward.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Alicia,
We are so glad to hear that you had such a wonderful experience with us! It is fantastic to know that our team provided attentive care, high standards, and prompt fulfillment. Thank you very much for taking the time to share your positive feedback.
-Team Eyelation
Something wet wrong how can I send it back.?
Something wet wrong with my glasses or prescription.?
30 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Juan,
We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you.
We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Antonio,
Your glasses were delivered on 09/14 to your PO Box. They were never picked up so the post office sent them back to us on 09/28. Please send an email to questions@eyelation.com to confirm your address so we can resend them to you.
-Team Eyelation
Unfortunately
Well, I placed an order on the 26th of September. I am now getting information today October 9th that it has been shipped. No communication between that time. Also the tracking number isn't registering for the package that is "shipped", the numbers they gave me to track package. Maybe it will be in next week sometime. Not pleased with the follow up On my purchase. This is my 3rd pair. First 2 came the same week I ordered. Not sure what's going on now.
8 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Dre,
Thank you for taking the time to share your feedback with us. As a returning customer, your ongoing support is greatly appreciated, and we recognize how frustrating it is to experience unexpected delays and a lack of communication regarding your latest shipment. Having a tracking number that does not update only adds to that uncertainty. We are currently looking into our processing procedures and carrier integration to ensure shipping notifications and tracking details are updated promptly for future orders. Our team is actively monitoring your package to ensure it arrives safely, and we are working to prevent similar communication gaps from happening again.
-Team Eyelation
Shipping address city - Can't change
There was no way to change the shipping address city once we got to the last page. I'm not certain if I'll receive my glasses because of the inability to correct the address.
9 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Chris,
A shipping label has been created but has not been picked up yet. If you could please email the correct address to kelly.mcclain@eyelation.com we will try and get it changed for you.
-Team Eyelation
Fast Deliverie ,Good Quality
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Joel,
We are thrilled to hear that you enjoyed the quick shipping and high quality of your order. Thank you so much for taking the time to leave such wonderful feedback!
-Team Eyelation
great experience with the…
great experience with the representative although limited variety of frames
8 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Kalinka,
We are glad you enjoyed your experience with our team, and we appreciate your feedback regarding our frame selection.
-Team Eyelation
Staff
Each Staff member I have worked with though Eyelation has been nice and helpful.
29 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Christine,
We are delighted to hear that every team member you interacted with provided great support and kindness. Thank you for taking the time to share your positive experience with us!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Richard,
We are happy to hear that your experience purchasing with us was quick and simple. Thank you for your great feedback!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Tierra,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Ty for the exchange
28 września 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Michael,
We are glad you enjoyed your experience with us and we appreciate your positive feedback regarding the smooth swap process. Thank you for sharing your thoughts.
-Team Eyelation
Straightforward and simple ordering…
Straightforward and simple ordering interface
8 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Eo,
We are so glad to hear that you found the purchasing process smooth and easy to use. Thank you for sharing your wonderful feedback with us, as we truly appreciate it!
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Carl,
We are so happy to hear that you had a wonderful experience with both our team's support and your item. Thank you so much for sharing your positive feedback with us!
-Team Eyelation
Cant see out of my glasses cam scratch…
Cant see out of my glasses cam scratch and had weird smudges can barely see through them
24 sierpnia 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Alonzo,
Thank you for your review. We are so sorry for the inconvenience. We offer a 30-day return policy from the date of delivery, which covers any damages to your frame or lenses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello William,
Thank you for the 5-star review! We’ve designed our system to be as seamless as possible, and we're so glad it made ordering easy for you. We look forward to servicing you on your next order!
Stay safe!
Team Eyelation
The young lady that came was so nice…
The young lady that came was so nice and caring she took her time and was patient with everyone good job I'm sorry I didn't remember your name but thank you
2 października 2026
Odpowiedź od Eyelation Technologies Inc.
Hello Queenester,
We are so happy to hear that your team member was patient, attentive, and caring during her visit. It is wonderful to know she took the time to ensure everyone was well taken care of. Thank you for taking the time to leave such a kind review.
-Team Eyelation
Odpowiedź od Eyelation Technologies Inc.
Hello Chantal,
We are so glad to hear that your ordering process was smooth and that your package arrived so quickly. Thank you for taking the time to share your positive experience with us!
-Team Eyelation
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.