De bestelling komt uit China. Ze kopen deze brillen daar voor een paar cent en verkopen ze hier voor euro’s – gewoon Chinese rommel. Retourneren is vrijwel onmogelijk. Bij een retour krijg je sle... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
De bestelling komt uit China. Ze kopen deze brillen daar voor een paar cent en verkopen ze hier voor euro’s – gewoon Chinese rommel. Retourneren is vrijwel onmogelijk. Bij een retour krijg je sle... Zobacz więcej
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Initially very pleased loved the look and customer service however every single pair has broken within 4 months As others have mentioned with no screws bits plastic easily break off and out of the... Zobacz więcej
Reakcja na opinię
Bei Amazon bestellt,zu klein.Retoure über Amazon nicht möglich.Kam aus Deutschland,Versandzeit 24Std.Null transparent,keine Angaben zum Verkäufer oder Kontaktmöglichkeit.Intransparent und unseriös. W... Zobacz więcej
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These are a God send. I do a lot of sport and without my +3 glasses on, I cannot read my Garmin headset or watch. Seems that previous issues this company may have had with its communications are now... Zobacz więcej
At Eyekepper, we are dedicated to providing the finest eyewear solutions, specializing in prescription titanium, metal and metal-free glasses. Our Vision: Eyekepper envisions a world where everyone can enjoy impeccable vision, regardless of their unique needs or style preferences. We believe that eyeglasses should not only enhance your vision but also complement your individuality, offering a perfect blend of function and fashion. Our Expertise: Eyekepper is at the forefront of eyewear technology, with a special focus on titanium glasses and metal-free frames. Titanium is renowned for its exceptional durability, lightweight nature, and hypoallergenic properties. This makes it an ideal choice for individuals seeking eyeglasses that are not only comfortable but also long-lasting. Metal-free glasses, on the other hand, have redefined durability, presenting an innovative solution to the fragility woes commonly associated with traditional hinges. Our Product Range: We offer a diverse and carefully curated collection of titanium and metal-free eyeglasses designed to cater to a wide range of prescriptions and style preferences. Our experienced opticians and eyewear specialists work tirelessly to create glasses that not only meet your visual needs but also elevate your fashion quotient. Your satisfaction is our top priority. We are here to address your questions and concerns.
113 Barksdale Professional Center, 19711, Newark, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
If it was possible to give these scammers a negative score I would. They should be banned/blocked from any internet based business. I ordered my glasses on 18th July and after reading countless fake tracking updates they now show as “returned to sender”. The package allegedly got to my local depot and then disappeared, they gave me a new tracking number 4 days ago but this time they can’t even be bothered to enter ANY information. I’ve asked for a refund but I’m guessing they have no honour or integrity and won’t bother to return my money Filthy scammers when will I learn

Odpowiedź od Eyekepper
The glasses I bought were awesome!!! I loved the sunglasses and the look for each frame was cute! Although they were all the same frames it allows me to have a pair in my car, desk, bed side table, living room table, beach bag and my purse!
One star... ease of ordering. Product not as advertised. Lenses do not transition and frames crooked. Opted to return the glasses. Post office was unable to issue a return label because the address provided does not exist! Shipping would have been only $1.99! Forced to go with option accepting a 30%refund. Full refund claim minus shipping is very misleading. Eye glasses are in the rubbish where the product belongs. Beware this company has unscrupulous tactics.

Odpowiedź od Eyekepper
Pretends to ship from its UK warehouse but they are chinese and send from CHINA which i specifically didn't want

Odpowiedź od Eyekepper
I have received my glasses. They're OK, good for the price. I ordered 6 pairs, do the job fine.

Odpowiedź od Eyekepper
op hun webshop ( nl.eyekeeper.com ) is de taal in het Nederlands, de valuta is in Euro, maar ze vermelden niet dat ze de bestelling van buiten de EU zullen verzenden. Ik realiseerde me net dat ik een fout heb gemaakt bij het bestellen bij hen, ik heb geprobeerd het te annuleren voordat het werd verzonden, maar ze negeren gewoon mijn verzoek en gaan door met verzenden. Ik heb contact opgenomen met hun klantenservice, maar ze vroegen me alleen om de bestelling te accepteren en zouden me 20% refund geven, wat belachelijk is!
Ik wil mensen waarschuwen, dit is geen Europees bedrijf/website, bestellen bij hen betekent dat je hoge douanekosten plus btw moet betalen.

Odpowiedź od Eyekepper
3 weeks later still no glasses, followed shipping as requested. Said they had been delivered by Evri NEVER DID!
Then told lost by Post Office. I have requested a full refund.

Odpowiedź od Eyekepper
Buying was effortless, website easy to navigate. Plenty of choices of styles and colours. Love my new glasses and just 1 week from order to receipt. My 2 yr old Grandaughter loves them more than her own glasses. Thank you for great service.11/07/23
No glasses 6 days after placing order. Wish I had known they are coming from China as I do not like buying goods from China an oppressive regime.

Odpowiedź od Eyekepper
* Quick response
* Good quality
* Original design
* Nice price!
There customer service is the best I have dealt with and I buy a lot of stuff
When I thought I had not yet received the glasses after a couple of weeks (they were in the mailbox, silly me), I answered an e-mail I had been sent, and asked why I hadn't received them. I received and immediate, and very polite response, saying it showed they had been sent. I appreciated the quick response, and the polite, courteous attitude.
Magnifiques produits, solides et très conformes aux annonces.
Service commercial aux petits soins.
Rapide et très bien conditionné.
Je recommande
I love my bright, funky glasses! They aren’t flimsy and the colours Are Good. They were well wrapped. So good value for money too. Only downside was that the delivery was very slow. However Eyekeeper customer service were very helpful and we managed to find that they were stuck with Royal Mail for a few weeks. Arrived in the end and I love them!
The glasses I ordered never showed up. Ann said she would help however she did nothing and now I am out over 50 bucks and no glasses . Feel like there a scam honestly. They keep saying it was delivered when they know for a fact it wasnt. They wont take responsibility for not shipping it .

Odpowiedź od Eyekepper
I got the cat eye glasses, that were supposed to be transion lenses, the only thing right was the magnification, and they were lightweight, but would have been great if they turned dark in the sun, as the ad described.

Odpowiedź od Eyekepper
Took an age to come and hardly go darker at all. Buy from the uk in future
Reply from firm was wrong I bought transition NOT reading glasses - they can’t even get that right!

Odpowiedź od Eyekepper
Update ! I recently posted a negative review due to return shipping costs.
I am changing my review to positive. After, several emails with the company. I have now received a refund at no cost. In addition to a 20% discount on future purchases. Well done Eye keeper !
Hi there! I just wanted to let you all know how amazing my experience was with my customer service rep., Amy💞🌸. She was very helpful. Amy helped me with all my needs, her customer service is banging!! My shipment should be shipping out any day now. Trust me when I say this is the best place to get your glasses and they actually care about you🤓. They have all styles and the pricing is also amazing. Shipping is also very fast. I am a lifetime customer❣️👍. Thank you guys!
Excellent customer service. Had a problem with delivery (courier to blame) Anna from customer support, replied promptly, sorted issue and I received my glasses. Very pleased.
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