Exclaimer Recenzje 233

Lalita responded to my support request efficiently, providing all the information that I required.

First point of contact for this issue was Harry Carter and he was very responsive with my request for assistance and clearly explained what we needed to do on our end to resolve the issue.
Once we had submitted a revised PO as per the process, the next team member to assist was Lalita Purohit who was also amazing with the information and quick updates as our case progressed to resolution.
I'm very impressed!

Prompt and accurate support from Lalita Purohit. Problem solved.

Ex claimer support = garbage?
I paid the longstanding invoices using the credit card and It still showing as outstanding, I submitted like 12 support tickets and still no response. What kind of human works for this company, are these people cold blood and not like us. Last year using this service.

Easy to use service. I love it that you can create multiple signature folders in the Admin editor panel, because we have multiple locations which each their own editors and signature design. Fast support, simple UI and setup with Entra AD. Very good over al.
Con: cant work in HTML to edit or past old signature based on HTML for easy import to Exclaimer. So if you have a lot of signature to migrate to Exclaimer, keep in mind that you have to re-design them all manually. Maybe good for a signature refresh anyway ;). I give it a 4,5!

Hanna dealt with my case, I am very happy with the service I was provided. The instructions and actions were very clear and efficient. I would highly recommend Exclaimer. Thank you Hanna, really appreciate your help with this ticket!

I want to thank Michael Sutcliffe for being so responsive and helpful. He was able to assist me immediately and give me the solution to my issue with adding images to our email template. Great customer service.

From my initial enquiry, through Zoom meetings for set up and design this has been an quick and easy implementation and my Company are delighted by the professional results.

My query last week about reply emails was quickly dealt with by Alan Stephenson, he was friendly, informative and helpful sorting it out. As with several set up queries, the Exclaimer staff, even when not a priority issue have been very supportive and nothing has been a problem.

Very happy to recommend Exclaimer for email signatures, they deliver what they offer and their customer service is exceptional.

Veronica and team were super helpful with all of my requests and questions.

Exclaimer is very easy to set up and configure and their support team is very helpful.

Had great information and support. Thanks to the team.

Conner Seifers demonstrated considerable technical knowledge of the tool and was able to help me excellently.

I have personally been using Exclaimer since 2015. Setup stages have got simpler and simpler to a point where you do not need IT knowledge. We love using Exclaimer!

If i could give a review with -300 i would. The product doesn't work well. When you try to cancel the product. The team doesn't even respond to your messages, chats, etc. I have been on a ticket with Microsoft to try to get a hold of them with no luck for 4 month. Imagine a normal person. This is by far the worst company i have ever seen. Not sure how they are 4+ star here. Do a better job trust pilot.

The responsiveness of the renewals team was great. In particular Rebecca Roberts was able to customise our account to achieve the results we require to provide a better customer experience.

Quick and easy as it was close to the renewal.

Hanna Stephen helped me very quickly. There was clear, customer-friendly communication about the case. Thank you

Abdul Aziz Mohamed was the engineer that took responsibility for my issue. He quickly and clearly communicated the troubleshooting steps and was able to point me to a resolution in short order.

Had a difficult query and Ed Carter was extremely helpful and resolved it quickly. Made me a very happy customer and happy with the product and service.

Connor Seifers has been fantastic to work with. As a Support Engineer at Exclaimer, he’s helped me resolve multiple issues quickly and thoroughly. He’s extremely responsive, knowledgeable, and consistently makes the process easy. Great support experience overall.