Eurobank Recenzje 

Am with Eurobank since 2/2025 trying to close one of my two accounts since the credit card is not working with both credits it s constantly creating issues debiting only from the initial account.
Also to make a payment resume of payments to one receiver the setup is complete trash, not even showing details in all debits making it a click and view eternity to make an overview via iphone f.ex.

Coming from Germany and this bank really is such a joke, not to be topped in its incompetence especially with the Call Service with no direct numbers and plenty of idiots filtering you most personal date to end up not even giving me information about the status for refund of my liquidation of Mutual fund, fund of funds global medium. I even gave my transfer number and they are so incompetent they just hang up whilst i was put on waiting line be 4 pot heads today.
you need to plan in several days to resolve an issue with this bank, they do NOT EVEN CALL BACK NOR TRACK THEIR INEFFICIENCY.

Incredible. No wonder this contry has no money to handle by investors.

On my last visit to close an investment account I had a scheduled appointment arrived on time and waited for two hours. When staff finally attended to me, they told me to go home and complete the closure via online banking, despite the appointment and my in‑branch presence. Meanwhile, the bank continued to withdraw fees from the account until I was forced to close it.

I regularly transfer money from abroad and have noticed that the bank deducts 7% from each direct transfer between accounts (same currency) unlike National Bank where I receive the full sent amount. This is unreasonable and when asked nobody was able to provide an explanation.

The customer service is consistently poor. Telephone agents appear to follow scripts and are unable to answer basic questions making me feel belittled rather than helped. They also rush calls, frequently stating other customers are waiting without attempting to resolve issues. In-branch staff are similarly curt and unhelpful.

The ATM in Chalandri has repeatedly malfunctioned when I deposit notes: it sometimes returns bills or fails to accept the deposit. These recurring hardware problems are unacceptable for a major bank.

These issues, long waits despite appointments, unexplained transfer charges, rude and unhelpful staff and unreliable ATM have made me do business with another bank. Hard to believe that we are in 2026!

The banking call center agent was rude, condescending and was unable to offer any assistance or options. My call with them was less than than a minute yet they told me "I have other clients so just book an appointment". It's useless to have a call center customer service representative when they are completely unwilling to assist customers.

I've booked an appointment to cancel all my accounts with Eurobank. I'm truly offended by their unwillingness to assist and horrible the agent's attitude.

Terrible, I had to visit 5 times different branches in order to do a bank transfer in China, waited for hours, they didn’t know their job

I’m completely angry with the web banking. Eurobank obliges you (me the customer) to change the browser you use, before they let you into their e-banking. Ridiculous, I’m the customer and I decide which browser I use !

I withdrew €500 from the eurobank ATM at the post office in Lefkada. I have a U.K. bank card so was asked if I wanted to continue with or without conversion. I chose without conversion as eurobank charge a 12% fee. The next screen then said ‘do you want to continue and go ahead with conversion?’, I pressed ‘yes’ thinking I was confirming my choice but actually by pressing ‘yes’ you are selecting to change your mind! I ended up paying an additional €60 on my transaction! I’m hoping my U.K. bank will refund the fee as this is effectively a scam but I will never be using eurobank again. Please be aware if you use a eurobank ATM they are trying to trick you into paying the additional fee. The authorities should put a stop to this ambiguous practice!

Η αναβαθμιση της εφαρμογης του e banking ειναι ο,τι πιο δυσχρηστο εχω δει. Τραγικη εμπειρια

Πήρα τα χρήματά μου από επενδύσεις και μου πάγωσαν τον λογαριασμό. Παρόλο που η εταιρεία με την οποία συνεργάζομαι είναι πολύ αξιόπιστη και πλήρως αδειοδοτημένη, απλώς μπλόκαραν τις συναλλαγές μου και μου ζήτησαν χρέωση. Ασχολούμαι με αυτό πάνω από 7 χρόνια και δεν είχα ποτέ πρόβλημα με καμία τράπεζα. Προσωπικά, δεν συνιστώ αυτή την τράπεζα

Αφαίρεσαν χρήματα από τον λογαριασμό μου παρανόμως 671,04 ευρώ Μ. Τρίτη δεν απαντάει κανείς στα τηλέφωνα είναι κλέφτηδες.

They dont solve your problem never. Tel center try to avoid you

One of the worst customer experiences ever in a bank. I called the "customer service" line and I talked with a lady called "Anastasopoulou", who replied.

She was rude and rushing to hung up the phone, not to mention that it was the first time ever in a customer service call that the customer was never asked at the end of the call if they need further assistunce with something else. Of course she did not provide any solution to an extremely simple request I made. Dissapointing.

Please work on your support agents. We can all change banks and move our money elsewhere if you cannot help us adequately at any given time.

Κάτω του μετρίου οι υπάλληλοι και για γέλια οι "υπηρεσίες" που σου προσφέρουν. Η Eurobank η ίδια είναι απλά μία βιτρίνα, μία νομιμοφανής επιχείρηση, που απλά υπάρχει για να σε ξεζουμίζει και να σου βάζει κρυφές χρεώσεις κάθε μήνα (βλ. blue advantage). Μία αηδιαστική κομπίνα κι αυτή, όπως και όλες οι ελληνικές τράπεζες, με τις ευλογίες φυσικά όλων των διεφθαρμένων κυβερνήσεων.

Stay away! In the competition for which bank is the worst, although often harsh and ruthless just like the banks themselves, it wins easily. Avoid it by every possible means!

I have ordered and gotten approved for a credit card and have been waiting for over 2 weeks for it to arrive and it still hasnt arrived and now the things i wanted to buy are all out of stock. Thanks.

Impossible to access to my account to close it...
It's crazy...

One of the worst banks! Double charges on cards that, if you don’t notice them yourself, your money will never be refunded. Complete lack of communication and sheer incompetence in customer service — chaos, to say the least.

Προσπαθω να κάνω ηλεκτρονική αγορά μέσο του Σκρουτζ και μου την απορρίπτει από την τράπεζα στο τελευταίο βήμα και αφού έχω κάνει την διαδικασία επιβεβαίωσης. Μετά ουπε με περνούν τηλ. για να δούνε τι είναι και άμα είναι λάθος ή όντως θέλω να την κάνω εγώ. Προσπαθω να πάρω εγώ λέει 15 λεπτά αναμονή. Έκανα παραπονα μέσο μέιλ λέει θα απαντήσει σε 2 μέρες.

Awful experience - isnt my money just the same as everyone else’s - I should have read the reviews first - apparently no appointments to open an account until February 2026 - it’s only November