Co-op Estate Planning Recenzje 5953

Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

This afternoon we had a video meeting with Calum Mayneord to discuss making a mirror will for my partner and myself. Calum explained the process in a friendly, clear and concise way. He discussed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Co‑op Estate Planning made the entire process easy from start to finish. The consultation was smooth and straightforward, with each stage clearly explained. We felt very comfortable throughout. The ad... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Allison was very informative and helpful. She made us feel at ease. She went through all the options and didn’t make us feel pressured. We came to the meeting with clear goals and Allison helped shape... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had our meeting to set up our wills with Tom Williamson and it was a really easy process. Tom took his time to explain everything and made it all very clear and ensured that we ended up with the ri... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi prawne
  2. Prawnik – ochrona majątku

Informacje przekazane przez różne źródła zewnętrzne

Formerly called Collective Legal Solutions, we are part of the Co-op Group and provide legal, estate and later life planning services, with home visits available nationwide.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Friendly, helpful and professional

I was a little nervous about the meeting, but I needn’t have been, the whole experience was friendly whilst remaining professional, answering my questions and explaining everything thoroughly. I would recommend this company 100%

6 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Very helpful

Very helpful. Listened to all what we wanted to put in place. Talked through everything clearly. Very friendly. Made it easy to out in place.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Calum Mayneord excellent

Calum Mayneord was extremely helpful, knowledgeable and professional to talk with. He was engaging, empathetic and friendly throughout and offered simple and clear explanations and a comprehensive service - all to be considered at our discretion. The overall price was sensible and very good value compared to independent solicitors we had previously spoken to. Overall - Excellent and highly recommended

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Beyond exceptional!

I have waited a few hours hours before reviewing Paul Hetherington (Coop Legal Services) for one primary reason: never before have I needed to find the words to express such total and utter satisfaction in any service. As an ex-teacher, I am trained to always find some room, however small, for improvement, but I have failed miserably on this occasion, being totally overwhelmed by the quality of Paul’s advice relating to the writing of a new will.
I did have my reservations beforehand. What if the gentleman leading the call was miserable or had no sense of humour? Would he really know his stuff? The joke is on me. Not only was it obvious that Paul was a complete master of his trade (and other Co-op services, namely Power of Attorney), but he was also first-class company. The meeting passed in a flash.
Without any attempt whatsoever to lead my choices, he talked me through the range of possible consequences of every option. I thought that I was pretty well-informed as regards wills. Humble pie will be on the menu later today!
I have previously drawn up a will with a local firm of solicitors, which I now know barely touched the surface; not much more than a piece of paper. And it was not any cheaper than the discretionary will option that I have chosen with Paul (it allows me to amend many details over time as circumstances change).
I felt in safe hands at all times today and and am so very grateful to Paul not only for his warm and relaxed style, but also for his humour, professionalism, personal experiences (his examples were very useful in illustrating possible scenarios), knowledge and expertise.
I have come away knowing that I can now relax (once the new will is signed) in the certainty that I have covered all bases. My estate is protected, as, also, are my beneficiaries. I have appointed Co-op Legal services as my executor, which, I now realise was a no-brainer, given the benefits (eg smoother-running probate, gathering of uncollected allowances from a previous marriage).
I will next be sorting out Power of Attorney. Given the pros (so many) and cons (I can’t think of a single one at the moment), I will be back to Paul and Co-op Legal Services.
A rare event for me, I have no hesitation whatsoever in recommending Paul Hetherington and will be doing so over the weekend to all of my friends. It has been nothing short of a pleasure to write a 100% positive review! If you are looking to write a will, I would look no further than Paul! My heartfelt thanks to him.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Just what we needed

The interview was unhurried and comprehensive. Options were clearly explained and there was no pressure to do anything other than what was best for us. There wasn't any sales pressure to choose the more expensive options. The option to change our minds was reassuring.

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Making a will

the ease at which everything was explained and Anthony
was excellent in helping us navigate through the complex issues making sure we understood our options and pointing out different situations that could happen and best outcomes.

29 kwietnia 2026
Opinia niezależna
Logo Co-op Estate Planning

Odpowiedź od Co-op Estate Planning

Dear Jmkpck
Thank you for your comments, we really appreciate your feedback. We are delighted to learn that we have been able to offer advice with regard to your future wishes and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Anthony and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Thomas Airey was very friendly

Thomas Airey was very friendly, helpful he showed a level of knowledge and professionalism that gave me the confidence to complete our business.

6 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Joseph
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to help out in such a friendly manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Thomas and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Jackie was very helpful

Jackie was very helpful, the appointment was not rushed, lots of time to consider options. Lots of good advice given.

7 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear JC
Thank you for your comments, we really appreciate your feedback. We are delighted to hear that we have been able to assist and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Jackie and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Will planning video meeting with Calum

This afternoon we had a video meeting with Calum Mayneord to discuss making a mirror will for my partner and myself.
Calum explained the process in a friendly, clear and concise way. He discussed in detail the options available and other aspects that may be of interest to us.
The meeting never seemed hurried and we were encouraged to ask if more explanation was needed.
We took out the mirror wills and may look at the other services at a later date.
All in all a faultless experience. Thank you

7 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Lesley
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to help out in such a friendly and concise manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Calum and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

My Advisor Jayne was very knowledgeable…

My Advisor Jayne was very knowledgeable and helpful and explained the process of obtaining a will clearly and answered my questions.

7 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Lucy
Thank you for your comments, we really appreciate your feedback. We are delighted to learn that we have been able to offer advice in such a knowledgeable manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Jayne and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Allison was polite and professional…

Allison was polite and professional throughout our consultation and provided clear guidance and answers to all of our questions and concerns.

7 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear David
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that your meeting was conducted in such a professional manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Allison and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

I purchased a will today

I purchased a will today. The process from start to finish was very professional and thorough. I completed some initial paperwork online then had a video call to go through all of the details. The agent I met was very friendly, knowledgeable and professional. She made the process very easy. I would recommend them.

7 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Mandy
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to help out and that you were satisfied with our Estate Planning service as a result.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Calum Mayneord


Calum Mayneord, our advisor, was very helpful, listening to our requirement and offering advice on possible alternative ways to proceed without being at all ‘pushy’.

17 kwietnia 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Jill
Thank you for your comments, we really appreciate your feedback. We are delighted to learn that we have been able to offer advice with regard to your future wishes and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Calum and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Allison Bray was very helpful.

Allison Bray was very pleasant to talk to and understood very quickly what my needs were. She explained things clearly and laid out alternative scenarios that were easy to grasp. I did not feel under pressure to do anything.

7 maja 2026
Opinia niezależna
Logo Co-op Estate Planning

Odpowiedź od Co-op Estate Planning

Dear Tim
Thank you for your comments, we really appreciate your feedback. We are so pleased to read that we have been able to assist with your future needs and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Allison and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

A straightforward, efficient and value for money process

The Co-op provided a straightforward and efficient process to develop a new will. The fees were good value for money, compared to other providers. The Co-op consultant, Calum Mayneord, was extremely professional and efficient during the call to prepare my will. Thank you!

6 maja 2026
Opinia niezależna
Logo Co-op Estate Planning

Odpowiedź od Co-op Estate Planning

Dear Jonathan
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to assist in such a straightforward and efficient manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Calum and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Will writing service

We had our meeting to set up our wills with Tom Williamson and it was a really easy process. Tom took his time to explain everything and made it all very clear and ensured that we ended up with the right product for our need's. We highly recommend using the Co-op’s will writing service as the pricing is clear and the guidance and explanations were perfect and what felt like a bit of a daunting task before hand was actually quite simple.

6 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Sam
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to help out in such a clear way and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Tom and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Very efficient service

Very efficient service. Mr Hyatt was very professionable and helpful in helping us plan for our estate explaining all options available.

6 maja 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Mrs Thomas
Thank you for your comments, we really appreciate your feedback. We are delighted to learn that we have been able to offer advice in such a professional and efficient manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Paul and the team.
Kind regards,
Owen (Customer Services)

Oceniono na 5 z 5

Excellent, clear & helpful

Victoria was excellent and gave clear, detailed explanations which was really helpful

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od Co-op Estate Planning

Dear Andy
Thank you for your comments, we really appreciate your feedback. We are delighted to learn that we have been able to assist in such a helpful and clear manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Victoria and the team.
Kind regards,
Owen (Customer Services)

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